What is wrong with AF ops these days? Breakdown on all fronts...
Aug 18, 2018, 2:22 pm
#46
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Aug 18, 2018, 2:30 pm
#47
Join Date: Jun 2012
Programs: FB, M&B, UA, AA
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And sometimes it really makes you wonder what it is that AF does differently.
- For instance, yesterday at LAX, for AF 66. There was a Lufthansa A340-600 supposed to leave 5 minutes before the Air France flight on the neighbouring gate. When I passed by the LH gate which was right next to ours, there were *hordes* of people that hadn't boarded yet. At the AF gate, everybody had boarded, not a soul (I had requested late boarding and was escorted, so I was really the last pax, boarding about 25 minutes before scheduled departure). Guess what: the Lufthansa flight pushed back 20 minutes before us. A British Airways 747 to London, scheduled 15 minutes after AF, passing their gate they hadn't even started boarding yet - when we taxied I saw them taking off before us. I know there can be ATC that delays things on the ground, but no, in our case the doors only got shut 20 minutes after scheduled departure
- In Montreal two weeks ago, incoming flight from Paris more or less on time, but already they had sent out messages to people saying that departure back to Paris would be 30 minutes delayed, which ended up being one hour. I watched from the lounge: the Air France plane landed. 10 minutes later, a Swiss flight landed. Still, the Swiss flight went out 1 hour before the Air France flight. Why can one airline turn around their plane on time, but AF can't?
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Aug 19, 2018, 2:27 am
#48
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After more than 10 years after the KL/AF merger, I'd wonder why KLM would be served by another ground handling company at an outstation than Air France.
From an economy of scale perspective it doesn't make any sense.
From an economy of scale perspective it doesn't make any sense.
Aug 19, 2018, 2:55 am
#49
Join Date: Jun 2012
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I mean that the slow departing AF flights in LAX and Montreal in principle could have a different handling agent as the quicker departing flights of LH or Swiss in the example of San Gottardo. But like San Gottardo, even if that were the case, I think it is an unlikely reason for the slow departures he witnessed
Aug 20, 2018, 1:34 am
#50
Join Date: May 2011
Programs: FB plf; IB oro; LA black
Posts: 457
These two pictures were taken at CDG lounge 2F2 mid-may one weekday.
The first shows the whole food offer at 13.15 (downstairs but upstairs it was similar) !!!
The second, the aspect of the lounge (I did choose one angle, just took the ficture from my chair !).
Just one guy trying to do his best but he had only 2 arms !
Of course AF "service clients" "s'en lave les mains" : it's not what we want to offer blah blah blah....
Aug 20, 2018, 2:33 am
#51
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One more thing I forgot to add in my summary further up thread: still no solution to enter trusted traveller members in bookings from and to the US. In the past calling DL did the trick, but no, this time not even that.
Pathetic.
Pathetic.
Aug 20, 2018, 2:35 pm
#52
Join Date: Jun 2012
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These two pictures were taken at CDG lounge 2F2 mid-may one weekday.
The first shows the whole food offer at 13.15 (downstairs but upstairs it was similar) !!!
The second, the aspect of the lounge (I did choose one angle, just took the ficture from my chair !).
Just one guy trying to do his best but he had only 2 arms !
Of course AF "service clients" "s'en lave les mains" : it's not what we want to offer blah blah blah....
Aug 22, 2018, 3:52 pm
#53
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Join Date: Feb 2000
Location: London, UK and Southern France
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An then in another thread I am being slashed for saying the AF lounges are just slightly better as the AMS KL lounge ;-) (admitted, there the discussion was about the E lounge in Paris, see KLM/AF business class London/Lima)
Aug 22, 2018, 10:33 pm
#54
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Let us be serious. I am not enamoured of the 2F lounges but let us not pretend that this is the typical offering of those lounges. Clearly, there must have been a major failure on that particular day but I do not think that anybody would attempt to present this as the typical offering of the 2F lounges.
And whilst the empty buffet is not typical, It isn’t a one-time failure either. Have seen similar scenes on several occasions. And as for the tables that aren’t cleared, that’s in fact very “normal”
Aug 22, 2018, 11:06 pm
#55
Join Date: Jun 2003
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Aug 23, 2018, 2:13 am
#56
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My response was not to saraoutou's post but to atflyer's one.
Aug 23, 2018, 6:45 am
#57
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum for Life/Club 2000, UA MileagePlus
Posts: 524
Let us be serious. I am not enamoured of the 2F lounges but let us not pretend that this is the typical offering of those lounges. Clearly, there must have been a major failure on that particular day but I do not think that anybody would attempt to present this as the typical offering of the 2F lounges.
I totally agree with NickB — it is a little bit disingenuous to suggest that the snapshots are representative of the lounge offer at terminal 2F. I have never been a big fan of the place, which I find a tad dysfunctional, but it is an unfair trial to the ground staff that tries to provide the best possible service to the AFKL customers. Something must have, indeed, gone wrong that day. Perhaps the high volume of PAXs returning from their summer vacations plundered the buffets.
Aug 23, 2018, 1:40 pm
#58
Join Date: May 2011
Programs: FB plf; IB oro; LA black
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I totally agree with NickB — it is a little bit disingenuous to suggest that the snapshots are representative of the lounge offer at terminal 2F. I have never been a big fan of the place, which I find a tad dysfunctional, but it is an unfair trial to the ground staff that tries to provide the best possible service to the AFKL customers. Something must have, indeed, gone wrong that day. Perhaps the high volume of PAXs returning from their summer vacations plundered the buffets.
I know it is only a short fly after this lounge but for me it was flight number 5 in less than 24 hours!
Aug 23, 2018, 9:23 pm
#59
Join Date: Nov 2011
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Posts: 500
Aug 24, 2018, 8:53 am
#60
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,230
But now I don't even see the trusted traveller field.
Totally pathetic.
