AF strike June 23rd -> June 26th suspended, except for one union: SPAF
Jun 15, 2018, 4:12 pm
#316
Join Date: May 2007
Location: Los Angeles
Programs: Thai
Posts: 397
So those of you who have been thru an Air France Strike, can you tell me what I should expect on the 23rd? I have a Thai Airways flight from BKK to Paris on the 23rd. Arrive in the morning at CDG with a Joon flight to take me to Rome. I get there, the big board says CANCELLED. What happens next? Am I on my own to run around to other airlines and try to find a flight to Rome? or does Air France try to find you a flight? I can envision mass chaos at the Air France counter with people trying to get rebooked on alternate airlines.
Jun 15, 2018, 4:19 pm
#317
Join Date: May 2018
Posts: 756
The AF booking software will book you automatically on the next available flight. If you download the app, you can see the result real time.
The problem is though that the next available flight might be on the following day or even 2 days. So then you need accommodation etc and you need to contact the customer service.
My experience is that it works best via social media.
The problem is though that the next available flight might be on the following day or even 2 days. So then you need accommodation etc and you need to contact the customer service.
My experience is that it works best via social media.
Jun 15, 2018, 4:29 pm
#318
Join Date: Apr 2015
Posts: 12
Jun 15, 2018, 5:59 pm
#319
Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Newly minted free agent; MR LT(!)TE, HH SE, BA SECM, DL MM, UA PS, 2V Fanboi, CBP GE
Posts: 5,106
Jun 16, 2018, 3:50 am
#320
Join Date: Jun 2016
Location: Switzerland
Programs: AFKL Flying Blue Platinum Ultimate, Marriott Bonvoy Ambassador Elite
Posts: 368
Delta has posted a waiver for AF/JOON operated flights, though strangely AF hasn't yet.
I've called the PSL and they allowed me to preemptively change the flights with a KL route - just to be on the safe side - with no charge at all.
Jun 16, 2018, 10:01 am
#321
Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Newly minted free agent; MR LT(!)TE, HH SE, BA SECM, DL MM, UA PS, 2V Fanboi, CBP GE
Posts: 5,106
According to the DL JV desk, rebooking is only permitted on AF/KL/DL metal at the moment, though that could change. This is a bit frustrating for me as I'm booked CDG-SIN, and the KL flight the same day is sold out in my cabin, so basically my choice is change my travel date or play Air France Roulette...
Jun 16, 2018, 11:13 am
#322
Join Date: May 2007
Location: Los Angeles
Programs: Thai
Posts: 397
That does me no good... I'm arriving at CDG on the 23rd. Can't move my flight to the day before. I'll probably have to book a flight on another airline and then if AF cancels my flight, try to get a refund later.
Jun 16, 2018, 12:58 pm
#323
Join Date: Sep 2014
Programs: Flying Blue Plat, Air Europa Silver, IHG Plat, Accor Plat
Posts: 1,010
You can check your flight status 1-2 days before and already see if your flight has been cancelled. With the recent strike I flew about 3 strike days with Joon from BCN to CDG and none of my flights were cancelled, but other earlier and later flights were. If you are on a busy route like CDG to FCO they have numerous options for rerouting you so you should not suffer too much pain. You could be lucky or unlucky. Nobody knows. But if your flight is cancelled, you will be rerouted; so again, keep a hawk eye on your flight status 1-2 days before departure and take action by contacting AF if your flight gets cancelled and you are not happy with the alternative AF proposes you.
Jun 16, 2018, 1:27 pm
#324
Join Date: May 2018
Posts: 756
You can check your flight status 1-2 days before and already see if your flight has been cancelled. With the recent strike I flew about 3 strike days with Joon from BCN to CDG and none of my flights were cancelled, but other earlier and later flights were. If you are on a busy route like CDG to FCO they have numerous options for rerouting you so you should not suffer too much pain. You could be lucky or unlucky. Nobody knows. But if your flight is cancelled, you will be rerouted; so again, keep a hawk eye on your flight status 1-2 days before departure and take action by contacting AF if your flight gets cancelled and you are not happy with the alternative AF proposes you.
Unacceptable and I had to really push and stalk them to get an earlier option that was eventually via Milano.
Now the alternatives are wide open and it might be a good idea to reroute via DL or KL.
Jun 16, 2018, 2:17 pm
#325
Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Newly minted free agent; MR LT(!)TE, HH SE, BA SECM, DL MM, UA PS, 2V Fanboi, CBP GE
Posts: 5,106
Yeah, last time I was booked during a strike I waited it out... big mistake. By the time my flights were canceled my options were basically get stuck in mostly Y middle seats (downgraded from W) or miss my conference.
Jun 16, 2018, 2:28 pm
#326
Join Date: May 2018
Posts: 756
PSL is not able to take phone calls because they are busy.
Awkward!
Jun 17, 2018, 2:24 pm
#329
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,909
Jun 17, 2018, 3:33 pm
#330
Join Date: May 2004
Programs: LX Senator; AF Platinum and Club 2000; AA Platinum for life (former EXP)
Posts: 493
One thing for sure. I used to fly from the West Coast US to Paris and change in CDG for other destinations in Europe. No longer. I wonder how AF will ever regain confidence of travelers who do have a choice.
There is an expression. Even a dog knows not to soil where he sleeps. Seems that dogs have more sense than the AF unions.
There is an expression. Even a dog knows not to soil where he sleeps. Seems that dogs have more sense than the AF unions.