Milkman

Curiosity; how do you define quality of entertainment?
I love about AirFrance that they have a wide variety of films, also smaller artsy European films and not just 75 recent hollywood blockbusters. On my last flight in AF I watched two great French films, I will bet millions that I would never have found these on KL or DL.

Zarmakuizz

I found out that DL offers way more content, but mostly English-only, or VO with English subtitles. With less languages to handle, you have more space for additionnal movies!

ClipperDelta

On certain Europe-US flights over a specific flight time or mileage threshold (e.g., I think ZRH-JFK gets it but FRA-JFK doesn't), DL has 3 services during the flight. The first is lunch and full beverages (with 3 choices for the main course, btw, more than most Euro carriers, one of which is a cold chicken or steak salad), the mid-flight is a snack box (variations of cheese and crackers, cookies, nuts, etc) and full beverage service again, and then the normal pre-arrival hot sandwich with ice-cream, and another full beverage service. Large water bottles are also distributed to each passenger after the first meal service. I believe they have also added menus in Y recently, and as mentioned, will be upgrading the cutlery to real silverware soon...

Here's a video of a Swiss passenger's Y experience on Delta between ZRH and JFK this past fall. It's a rather long video but you can catch some of the inflight elements at
6:40 first beverage service with snack
6:52 first meal service with beverages
8:27 mid-flight snack with beverages
9:26 pre-arrival snack with beverages

brunos

This is impressive for such a short flight.

tff

Thanks for this. I'm surprised and impressed.

Goldorak

Thanks for sharing the video. Not bad indeed.

CosmicGirl

There were indeed menus in our seats on our recent BRU-JFK flight, however the cutlery was (still) plastic.

Personally I feel the number of services is irrelevant if one or more of them are inedible. That hot sandwich in the video looks like the same brand AC serves and I've wanted to spit those out whenever I was (involuntarily) flying AC.
As mentioned before we were pleased with the DL flight and the beverage services, the hot meal, and the ice cream were indeed good, but the (cold) sandwich was inedible. We weren't complaining because the first meal was filling, but I still prefer quality of quantity.

Does AF still have snacks in the "mini bar" area? If so, then there's nothing stopping you from compiling mid-flight snack box yourself.

tff

They only do so in flights over a certain duration (if I'm not wrong, above 10h30). Which results in flights such as CDG-MIA, block scheduled at 10h05, under-catered (as mentioned above).

CosmicGirl

That surprises me because I've never been on an AF flight over 10 hours, yet we've had the snacks in the mini bar. Maybe they changed the policy while I wasn't paying attention.

HalconBCN

I too have noticed a major improvement in DL's food quality in Y over the past two years. In the past I actively avoided DL in Y long haul.
Recently I did DUB to BOS with DL and the chicken lunch was possibly the best meal I ever had in Y. I enjoyed every bite. Extremely tasty dessert too. Later the crew came around with icecream and before landing, a (hot?) sandwich was given out. For a flight of less than 6 hours it was great service.
Especially compared with the subsequent 7 hour DL flight from BOS to LAX in which the "meal" served consisted of a turkey sandwich and one chocolate, although I must say that sandwich was quite tasty too...Beats the pretzels any day.

tff

They always have refreshments in the galley in Y, but snacks only in certain flights.

FlyerWx

I also agree that DL's long-haul food is wonderful compared to some other airlines. On a CDG-RDU flight, the service was done similarly to in the video posted by ClippterDelta. Beverages+snack -> lunch+beverages -> full-sized water bottles passed out ----> snack+beverages --> pre-arrival hot wrap with ice cream+beverages.

I wish AF came through with water bottles instead of having to come through the cabin repeatedly for water runs.

On a 9hr 55min (block time) flight, AF had snacks such as candy, snack bars, and cookies, and drinks in the galley. I don't know if it's normal or not...

Both airlines get their job done, but given an option, I'd choose Delta because 1) They don't have 3-4-3 777s, and 2) DL has a good track record for me, and I generally know what I'm going to get (food, crew, etc).

SDQBound

A few years ago (4, to be precise) I moved away from DL TATL Y in favor of AF Y exactly because of the constantly bad meal service and customer service in general. Since summer 2016, on the other hand, the service has improved significantly. Food has gotten better, service has improved, and the onboard wifi is a plus. Right now I'm fine with either a flight on AF (772 / 77W, I hate AF's A330), or a DL flight in the A330.

Business Class has also improved, but unless DL has the A330 on the CDG-JFK flight, I chose the AF flight with BEST seats.

orbitmic

It's Israeli couscous aka fregola sarda. And yes, I must admit that most of my AF Y meals have been quite a bit better than the ones you seem to have experienced, though I dislike AF's occasional tendency to over-saucy dishes. Bizarrely, the worst culprit on one of my recent trips on AF was actually a second J meal, not in Y.

C W

Thank you very much for identifying that for me! I was wondering for a long time.