AF selling business seats on a one-class flight?
I booked a flight AMS-MRS, MRS-CDG-AMS and paid for a business fare that booked into a C fare.
Now, when selecting my seat AMS-MRS, it is a Y-only cabin. how is this even possible? Not only that, 90% of the seats are actually blocked. EF shows open seats up front and essentially everything behind row 5 is blocked but the AF site only showed 2 seats open - 10A and 10F. Is this normal practice for AF? |
What flight and date?
If you have been downgraded, then you can claim compensation pursuant to EU261. |
AF 1821 on April 24th.
Here is the AF seatmap: http://i36.photobucket.com/albums/e4...ps9gg4shx6.jpg Here is the EF seatmap: http://i36.photobucket.com/albums/e4...psei1pulwk.jpg |
Lots of bugs going regarding seat maps on AF medium hault. This segment is Y only, there's no J service or separated class.
I booked a AMS-MRS in Y for may and I was able to seat on row 1. |
Interesting as they are obviously selling J fares... and now the Y fare is so expensive that there is no point in trying to change. Glad I paid 800 euros for my business fare.
Wish I had known as I would have taken another route/airline. First and last time I am flying AF intra europe. |
Originally Posted by avi8tir
(Post 28209785)
Interesting as they are obviously selling J fares... and now the Y fare is so expensive that there is no point in trying to change. Glad I paid 800 euros for my business fare.
Wish I had known as I would have taken another route/airline. First and last time I am flying AF intra europe. For the seat assignment, try KLM website. If it does not work, it will be possible when you OLCI, but it should work. |
AFAIK all domestic AF flights are one class, coach only. If your destination is anywhere in France other than Paris, you need to take a flight from AMS and not connect through Paris.
I suspect that a business class AF ticket, even if domestic with no business class cabin, gets you lounge access. It worked that way for me a long time ago on some Air Europa flight that was one class but sold/ticketed as business class without warning. |
Originally Posted by MSPeconomist
(Post 28209808)
AFAIK all domestic AF flights are one class, coach only. If your destination is anywhere in France other than Paris, you need to take a flight from AMS and not connect through Paris. (...)
- AMS/MRS : direct European flight (not domestic) so should have C. - MRS/CDG/AMS : he will be in Y on the domestic segment and C on CDG/AMS. P.S. You do not "need" to take a direct flight from AMS. You CAN (when they exist), as there is not always a direct flights from every French city to AMS. Many times, you HAVE to fly through CDG (or even worse ORY). |
2015 I took a leg from LHR-CDG in business. Except not business class like your map shows. There were two of us. We got seat A and C. B was left empty. I guess that was our business class.
|
Originally Posted by EmptyKim
(Post 28210445)
2015 I took a leg from LHR-CDG in business. Except not business class like your map shows. There were two of us. We got seat A and C. B was left empty. I guess that was our business class.
If 2-2 (like E190), there there is no blocked seat. To the OP avi8tir : did you try KLM website? Are you making any progress? It is OK to come here to complain and ask for advice, but some feedback would be nice. :) |
I spoke with Air France again and they were zero help.
I kept asking the question, "How can you sell a business class C fare on a flight that is coach only??" The response was negligible. KL site was no different than the AF site... same issue. I'll likely cancel and just go Alitalia through FCO --- I can deal with Y, but it's a matter of principal at this point. |
Originally Posted by avi8tir
(Post 28212048)
I spoke with Air France again and they were zero help.
I kept asking the question, "How can you sell a business class C fare on a flight that is coach only??" The response was negligible. KL site was no different than the AF site... same issue. I'll likely cancel and just go Alitalia through FCO --- I can deal with Y, but it's a matter of principal at this point. What is a "negligible" answer"? Does this flight have a biz class cabin or not? Is the issue with the flight itself (i.e. no C class cabin) or with the plane map?:confused: |
Originally Posted by carnarvon
(Post 28212137)
Sorry but I do not get it.
|
Originally Posted by avi8tir
(Post 28209400)
I booked a flight AMS-MRS, MRS-CDG-AMS and paid for a business fare that booked into a C fare.
Now, when selecting my seat AMS-MRS, it is a Y-only cabin. how is this even possible? There is no separate, fixed-size business cabin with differentiated seating as on US carriers.
Originally Posted by avi8tir
(Post 28209400)
Not only that, 90% of the seats are actually blocked. EF shows open seats up front and essentially everything behind row 5 is blocked but the AF site only showed 2 seats open - 10A and 10F.
Is this normal practice for AF? |
Originally Posted by avi8tir
(Post 28212048)
I'll likely cancel and just go Alitalia through FCO --- I can deal with Y, but it's a matter of principal at this point.
Can you explain what AF told you? There is a C cabin on your AF flight, so which issue are you facing that AF cannot solve? |
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