Constructive Criticism of La Premiere
#782
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Happy to report a great experience earlier this week on DXB-CDG.
Ground experience in Dubai: while I had to wait a few minutes at checkin for the escort, very good work from the counter staff + station chief. VIP passport lane + expedited security are executed very well. Lounge okay but not great, low-range Champagne and uninterested staff - I just spent 20 min there so wouldnt complain.
Onboard: great as always in the 77W. Very good FA, despite a full cabin and passengers eager to go to sleep. The seats are definitely starting to show a bit of wear and tear. Personalized attention from the captain. The flight is too short to sleep really well, but the soft product is way above the competition.
On the ground at CDG : as usual, the car transfer is unbeatable. Certainly miss the Jaguars of a few years ago, but cannot complain about the BMWs, even shared with another passenger. Fast lane was not really needed when we arrived (before 6am) but appreciated nevertheless.
All in all, definitely a few steps above the local competition, and a tremendous way to travel!
Ground experience in Dubai: while I had to wait a few minutes at checkin for the escort, very good work from the counter staff + station chief. VIP passport lane + expedited security are executed very well. Lounge okay but not great, low-range Champagne and uninterested staff - I just spent 20 min there so wouldnt complain.
Onboard: great as always in the 77W. Very good FA, despite a full cabin and passengers eager to go to sleep. The seats are definitely starting to show a bit of wear and tear. Personalized attention from the captain. The flight is too short to sleep really well, but the soft product is way above the competition.
On the ground at CDG : as usual, the car transfer is unbeatable. Certainly miss the Jaguars of a few years ago, but cannot complain about the BMWs, even shared with another passenger. Fast lane was not really needed when we arrived (before 6am) but appreciated nevertheless.
All in all, definitely a few steps above the local competition, and a tremendous way to travel!
#783
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 1,040
#784
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
And at IAD flying in on the A380, yet with only two pax, we also had a Merc van take us to immigration. Way better than those IAD people movers.
#785
Join Date: Nov 2017
Posts: 16
The lounge was the Ahlan first. I didn't see any VIP section, but again didn't look deeply as I mostly needed a place to sit for a few emails.
#786
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Cancelling my ticket then!
#788
Join Date: Sep 2016
Location: San Francisco, CA
Programs: Flying Blue Platinum, JetBlue Mosaic, Hyatt Globalist, Alaska MVP Gold.
Posts: 1,962
Ha, the fine folks at LP changed my 8h layover in Paris to a 1h30min one proactively. While I really just want 2ish hours, I had to ask them to change it back as I was looking to go into Paris for a meeting, then roll back in to enjoy a massage and dinner before a flight to Hong Kong. Do they do that often? I was a bit surprised to log in to see my flights changed!
Speaking of, can someone PM me the email address to arrange that massage?
Speaking of, can someone PM me the email address to arrange that massage?
#789
#792
Join Date: Sep 2016
Location: San Francisco, CA
Programs: Flying Blue Platinum, JetBlue Mosaic, Hyatt Globalist, Alaska MVP Gold.
Posts: 1,962
Another nice trip — some serious construction going on right above the spa so expect less-than-tranquil massages. But for the free one, hey, it's a free massage. For people paying generously for one it might be a deal breaker.
A very light load to HKG with just 50% occupancy in P. Service wasn't as attentive as I was used to. The Comtes tasted great, though.
A very light load to HKG with just 50% occupancy in P. Service wasn't as attentive as I was used to. The Comtes tasted great, though.
#793
Join Date: Oct 2006
Location: Paris, France
Programs: Flying Blue (LTPE) All (Gold)
Posts: 1,519
New change/cancellation penalty
Sorry if it has already been written, but I discover today that any change (included cancellation) on ticket after payment in first class cost €400 excepted full P/FFF fare. It was free of charge before.
Last edited by delanotre; Oct 27, 2019 at 10:15 am
#794
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,836
Any change? For any ticket (except the ones you mentioned), to any destination? That is drastic.
#795
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
I believe it is linked to the fare conditions, no ? There are more "cheap" first class fares than before, and I think most of them comes with more restrictions than the most expensive fares.