Constructive Criticism of La Premiere
Jul 12, 2019, 11:01 pm
#631
Join Date: Mar 2014
Location: UIP
Programs: Flying Blue Platinum For Life, BA Executive Club Gold, Marriott Platinum for Life
Posts: 112
Originally Posted by caliform
When I was in the lounge they couldn't locate al luggage tag (I politely asked for it and the lady actually seemed a bit offended?) and eventually came around (after an hour or so) with a... leather keychain? Interesting.
Caliform - might you have a picture/description of the key chain I have a little collection of La Premiere items and would love to request one when I fly ou next month.
Thank you!
When I was in the lounge they couldn't locate al luggage tag (I politely asked for it and the lady actually seemed a bit offended?) and eventually came around (after an hour or so) with a... leather keychain? Interesting.
Caliform - might you have a picture/description of the key chain I have a little collection of La Premiere items and would love to request one when I fly ou next month.
Thank you!
Jul 13, 2019, 6:11 am
#632
Join Date: Sep 2016
Location: San Francisco, CA
Programs: Flying Blue Platinum, JetBlue Mosaic, Hyatt Globalist, Alaska MVP Gold.
Posts: 1,962
Sure thing Jake. It's at home now so I will get a photo later as I am in Quito, but it's a very thick red leather loop embossed with 'La Premičre' on one side and I believe the Air France logo on the other.
Jul 19, 2019, 4:56 am
#633
Join Date: Mar 2014
Location: UIP
Programs: Flying Blue Platinum For Life, BA Executive Club Gold, Marriott Platinum for Life
Posts: 112
Jul 25, 2019, 3:58 am
#634
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,832
"Thick red" sounds like the >100k Miles&More Senators get a pair of every time they requalify, or is the AF meterially different from this one (inscription obviously being different):
Jul 25, 2019, 5:37 am
#635
Join Date: Nov 2014
Location: FR
Programs: FB Plat
Posts: 297
I think you may see pictures of these items in this report (in French): https://flight-report.com/fr/report/...-cdg-dubai-dxb (Ctrl+F for "Nadia" to locate easily the pictures in the page!)
Really a keychain rather than a luggage tag.
Really a keychain rather than a luggage tag.
Jul 31, 2019, 2:44 am
#637
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,832
Constructive feedback:
When booking situation is P8 on the outbound (departure in about 48 hours) and P7 on the return, let people pick window seats. CUrrently only the four middle seats are available
When booking situation is P8 on the outbound (departure in about 48 hours) and P7 on the return, let people pick window seats. CUrrently only the four middle seats are available
Jul 31, 2019, 7:29 am
#639
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,832
Good idea. Just did that, worked without any problem, could pick any seat. So why does AF block seats on one of their flights which can then be picked on the KL site? 
When I saw that no other seat was taken I checked availability on the flights again. Saw that it's P8 on both flights. Unless things change, I'll be the only passenger in the P cabin of the A380... not the first time I am alone in a cabin, but the A380 cabin on AF because of its design/layout feels particularly large.
When I saw that no other seat was taken I checked availability on the flights again. Saw that it's P8 on both flights. Unless things change, I'll be the only passenger in the P cabin of the A380... not the first time I am alone in a cabin, but the A380 cabin on AF because of its design/layout feels particularly large.
Jul 31, 2019, 7:34 am
#640
Join Date: Nov 2014
Location: NCE, MCM
Programs: DL PM
Posts: 167
yeah this came up as an issue for me on a premiere flight awhile ago, and in that thread someone mentioned trying on KLM -- no clue why AF is blocking these window seats though when you can select them through KL, really strange
Jul 31, 2019, 8:26 am
#641
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,890
I tend to think it’s more an IT glitch than a tentative blockage of this seats by AF. If this was the case, you could not select them on KL.
Jul 31, 2019, 9:35 am
#642
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,832
In any case, quite a number of IT glitches recently, some of them are not unconsequential:
- on the app, many times when making a booking request, the app returns availability for the day before. Without noticing that one just picks a flight, pays for it, etc. - and maybe or maybe not later on realises that it was actually booked for the wrong day
- wildly different fares between the website and the mobile app
- some fare rules not respected online, for instance fare rules say that open jaw is possible but online it is priced differently (huge fare difference)
- for certain multi-segment bookings, wrong error message that flights must be chosen in logical sequence (=first leg must opreate before second etc
The help line does quite a good job at circumventing these problems, but it's quite time-consuming having to call them, explain the problem, let them check online wnether the glitches really exist, etc.
Jul 31, 2019, 12:28 pm
#643
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,890
But don't the KL and AF seat maps work off the same underlying system?
In any case, quite a number of IT glitches recently, some of them are not unconsequential:
The help line does quite a good job at circumventing these problems, but it's quite time-consuming having to call them, explain the problem, let them check online wnether the glitches really exist, etc.
In any case, quite a number of IT glitches recently, some of them are not unconsequential:
- on the app, many times when making a booking request, the app returns availability for the day before. Without noticing that one just picks a flight, pays for it, etc. - and maybe or maybe not later on realises that it was actually booked for the wrong day
- wildly different fares between the website and the mobile app
- some fare rules not respected online, for instance fare rules say that open jaw is possible but online it is priced differently (huge fare difference)
- for certain multi-segment bookings, wrong error message that flights must be chosen in logical sequence (=first leg must opreate before second etc
The help line does quite a good job at circumventing these problems, but it's quite time-consuming having to call them, explain the problem, let them check online wnether the glitches really exist, etc.
Jul 31, 2019, 3:15 pm
#644
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,559
My upcoming flight has been P8 for weeks; just moved to P7. Tant pis.
Aug 1, 2019, 7:05 am
#645
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
