Warning: Bad lines at CDG 2E (November 28, 2015)

Old Nov 28, 15, 4:58 pm
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Exclamation Warning: Bad lines at CDG 2E (November 28, 2015)

This morning the lines for departures at CDG 2E were as bad as I've ever seen there, even worse than I recall when traveling about a decade ago the day after a snowstorm had basically grounded all flights at CDG the day before.

The regular lines for passport control looked about two blocks long to enter the area with the ropes, basically stretching for much of the length of the terminal.

SkyPriority was also backed up, maybe the equivalent of about a half block before the person checking credentials under the sign. SkyPriority had one passport control window open, plus people at the head of the line going over to the La Premiere window and the window next to it that I assume was for diplomatic passports. My passport (USA) was checked quickly without any questions, but I suspect that officials were being much more careful than usual about some passports since the lines seemed to move so slowly.

From the time I entered the line for passport control until I emerged from security (which didn't have lines for SkyPriority and seemed to function as usual) took about 75 minutes in Sky Priority at about 9 am. People not entitled to use SkyPriority/Acces No.1 obviously waited much longer, I suspect about three hours. FC passengers seemed to be escorted by either AF agents or the airport employees wearing the peach-colored jackets directly to their special signposted chute and their passport control was basically processed immediately with very little waiting.

There were also long lines (maybe a hundred people waiting) for the automated passport control gates (for those with certain French passports) to the right of SkyPriority. Periodically the gates wouldn't open for someone in that line and they were forced back into the regular line.

Things were made worse by a breakdown of the luggage belt system in the area used for DL flights for SkyPriority passengers. A redcoat finally escorted me to cut the line to an agent in the regular area after I had already waited about a half hour for the security questions and to check a bag; I already had my boarding pass.
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Old Nov 29, 15, 4:55 am
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I had the opposite experience on Saturday 28th....I went through 2A at about 9.45 a.m and I sailed through. I had my choice of passport check counters (I was in the Accès No. 1 lane, but it didn't actually make any difference). And security took me 5 minutes.
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Old Nov 29, 15, 9:44 am
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CDG 2F on the 27th looked fine to me too.
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Old Nov 29, 15, 2:16 pm
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Yeah it was bad, saw those lines today when making my 2F-2E transfer to the K gates around 8h50.
They did hold my flight AF226 25-30 minutes excactly for this reason.
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Old Nov 29, 15, 2:18 pm
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Interesting. Would have expected those waits at arrival rather than departures.

Any experience from today?

Will have to go through 2A tomorrow around 9.45AM, I have built in some very generous buffer, but still...
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Old Dec 23, 15, 6:24 am
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Today, the lines are horrible. Took me 55 minutes to clear passport control at 2E. F line was overcrowded as many people were queue jumping with no control, causing the SP line to not move for significantly long periods of time.
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Old Dec 23, 15, 6:31 am
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Originally Posted by SDQBound View Post
Today, the lines are horrible. Took me 55 minutes to clear passport control at 2E. F line was overcrowded as many people were queue jumping with no control, causing the SP line to not move for significantly long periods of time.
This was departing, right?
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Old Dec 23, 15, 7:58 am
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Originally Posted by DernierVirage View Post
This was departing, right?
Yes. Security in concourse L also a madhouse.
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Old Dec 23, 15, 11:56 pm
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Queue jumping? Not good. Where were people getting into the Acces 1 line, was it at the entrance to the queues, or at the point where you move forward to the passport counter?
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Old Dec 24, 15, 12:41 am
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Originally Posted by DernierVirage View Post
Queue jumping? Not good. Where were people getting into the Acces 1 line, was it at the entrance to the queues, or at the point where you move forward to the passport counter?
People from Access No.1 were the ones jumping into the First Class line... Only one person was confronted by a security officer (since those managing the queues didn't care too much) and still this person was allowed to continue in the queue.
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Old Dec 24, 15, 12:46 am
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Originally Posted by SDQBound View Post
People from Access No.1 were the ones jumping into the First Class line... Only one person was confronted by a security officer (since those managing the queues didn't care too much) and still this person was allowed to continue in the queue.
Sorry, I didn't read your first post carefully enough.

I don't go through CDG often now, but back in the day when it was my regular airport, the F queue was always very strictly policed.....

That said, I have always thought that the big problem at Roissy is that the start of priority queues is usually well controlled, but when you get to the end it is chaos.
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Old Jan 16, 16, 11:49 am
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Apologies because I'm late to post this, but lines at immigration in 2E were horribly long last Monday (11/01) around 11:30 am, even the SkyP and PARAFE lanes. This wasn't due to insufficient police staff because a lot of booths were open. Never saw that before for the PARAFE lane which had the 3 gates in operation and maybe 50-60 persons in line for it. I finally choose the SkyP lane and that was the right choice as it was moving fast, while the PARAFE one was moving at a snail speed (I'm often mad at PARAFE seeing a good third of users incapable to use this simple system )

On the 1st picture on the left, I am in the SkyP lane, and on the right this is the PARAFE lane:

The 2 other pictures are for the non-priority lane which was very full and staff was checking weight and size of carry-ons (no check in SkyP land)
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Old Jan 16, 16, 4:41 pm
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Originally Posted by Goldorak View Post
the PARAFE one was moving at a snail speed (I'm often mad at PARAFE seeing a good third of users incapable to use this simple system )
PARAFE queues, ime, invariably move slower. What makes acceptable is the shorter queues. You would need many more booths for them to work better. The situation is quite similar with the e-gates at LHR, BTW. They work OK-ish now because their number has significantly increased but both the French and UK systems are relatively slow. The one that works fast, ime, is the Hong-Kong one.
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Old Jan 17, 16, 1:28 am
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Originally Posted by NickB View Post
PARAFE queues, ime, invariably move slower. What makes acceptable is the shorter queues. You would need many more booths for them to work better. The situation is quite similar with the e-gates at LHR, BTW. They work OK-ish now because their number has significantly increased but both the French and UK systems are relatively slow. The one that works fast, ime, is the Hong-Kong one.
I second the need for many more! And I agree that they are not very fast. For some reason, I always have a much swifter passage at the HEL ones. That said, I find the LHR ones much faster than before even in terms of the actual gate experience (and now don't have problems of French passport being unrecognised almost every other time!)
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Old Jan 17, 16, 4:51 am
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Originally Posted by NickB View Post
PARAFE queues, ime, invariably move slower. What makes acceptable is the shorter queues. You would need many more booths for them to work better. The situation is quite similar with the e-gates at LHR, BTW. They work OK-ish now because their number has significantly increased but both the French and UK systems are relatively slow. The one that works fast, ime, is the Hong-Kong one.
Originally Posted by orbitmic View Post
I second the need for many more! And I agree that they are not very fast. For some reason, I always have a much swifter passage at the HEL ones. That said, I find the LHR ones much faster than before even in terms of the actual gate experience (and now don't have problems of French passport being unrecognised almost every other time!)
I fully agree with you guys that they should (or rather must) increase the number of automated gates. 3 is not enough, especially knowing that there is frequently one out of order.
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