AF web site Itineraries missing

Old Apr 2, 2012, 1:39 pm
  #1  
Original Poster
 
Join Date: Jan 2008
Location: LAX
Programs: Delta Plat, CO Gold, AF
Posts: 403
AF web site Itineraries missing

Anyone else having a problem accessing your upcoming trips? I entered my confirmation number and last name and the web site tells me there is nothing under that number. Tried tix number, same answer. Called AF and they show it in their system. She told me not to worry, just go to the airport with my printout of the tickets. Don't want to get to the airport and have them tell me nothing in system. This has been for two days now.
tpatta is offline  
Old Apr 3, 2012, 4:40 am
  #2  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,495
The new AF website is working poorly.
brunos is offline  
Old Apr 3, 2012, 6:21 am
  #3  
 
Join Date: Oct 2006
Location: Paris, France
Programs: Flying Blue (LTPE) All (Gold)
Posts: 1,519
It's better to go on KLM website.
delanotre is offline  
Old Apr 3, 2012, 10:26 am
  #4  
Original Poster
 
Join Date: Jan 2008
Location: LAX
Programs: Delta Plat, CO Gold, AF
Posts: 403
AF web site problem. All fixed. For now.
tpatta is offline  
Old Apr 3, 2012, 11:46 am
  #5  
 
Join Date: Oct 2011
Programs: FB Platinum for Life
Posts: 1,019
Originally Posted by delanotre
It's better to go on KLM website.
Somewhat ironically, in this thread (klm seating selection not possible?) people were just discussing that the KLM website was not working, and it was better to use Air France....
KQ321 is offline  
Old Apr 4, 2012, 9:04 am
  #6  
 
Join Date: Feb 2011
Location: Greater CDG Area
Programs: DL DM; *A-Gold
Posts: 822
Originally Posted by tpatta
AF web site problem. All fixed. For now.
maybe they fixed this particular problem, but AF website has tons of other problems which are not fixed. I'm usually using KLM site for AF check-in as the proper F site doesn't work properly since weeks.
MarLim is offline  
Old Apr 8, 2012, 2:48 am
  #7  
FlyerTalk Evangelist
Four Seasons Contributor BadgeMandarin Oriental Contributor Badge
 
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Both websites were pretty bad for me since the change, but KLM.com is much better now.

The latest problem for me at airfrance.fr is that it is only displaying part of an lengthy itinerary. KLM.com shows it all, and even kenya-airways.com displays it all. Other shorter itineraries work fine for me at airfrance.fr, just not the longer one.

One funny thing is that klm.com doesn't show the flight connection details. It just shows each sector as one lump with a transfer. But Kenya-airways.com shows the trip in full detail. Since KQ uses the same reservation system and the same booking codes, I guess we can use their website to view any AF or KL booking if we want the full details.
stimpy is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.