SkyPriority: a new airport experience for our most valued customers
Apr 20, 2012, 3:26 am
#46
Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!
Join Date: Jan 2001
Location: Paris, France, AF F+ Rouge pour toujours, Flying Blue whatever, LH FTL, HHonors Gold, formerly proud SCC Executive, now IC Ambassador, BA down to nobody, Grand Voyageur Le Club
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Arrived from ATL to CDG a few weeks ago. At the immigration queue, showed my BP with SkyPriority and they sent me through the Accès No. 1 lane, where I was the only one standing, with a long regular lane. Stangely, when it was my turn, a passenger from the regular lane walked on to the immigration booth. After this passenger was done, the officer called me, but another person from the regular lane walked on, this time with an attitude. I was trying to be polite, but when my turn came again, a third person wanted to go instead of me, but the officer told him to wait and called me.
Is this something normal? And if it is, should I stop being polite with the regular lane passengers and just walk to the immigration booth with a DYKWIA attitude?
Is this something normal? And if it is, should I stop being polite with the regular lane passengers and just walk to the immigration booth with a DYKWIA attitude?
Last edited by JOUY31; Apr 20, 2012 at 1:13 pm
Apr 20, 2012, 3:31 am
#47
Join Date: Feb 2011
Location: Greater CDG Area
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Posts: 822
I wouldn't call it normal, but it happens. I would just walk up politely to the booth (once it is liberated by the previous traveller) without DYKWIA attitude, but this is your booth.
Apr 20, 2012, 12:41 pm
#48
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+1
The last time, after several people have passed before me from the other lane, I headed towards the policeman (who ostensibly did not look up to the queue).
He said: "wait!" and called someone in the other lane.
When I told him : "But I'm in the business lane", he said: "I decide who comes before the other!"
I did not want to argument.
I was finally called by the policeman, who scrupulously checked my passport (and calmed down a bit when he saw my address).
It was quite an uncomfortable experience to say the least. (and of course no hello or goodbye)
The last time, after several people have passed before me from the other lane, I headed towards the policeman (who ostensibly did not look up to the queue).
He said: "wait!" and called someone in the other lane.
When I told him : "But I'm in the business lane", he said: "I decide who comes before the other!"
I did not want to argument.
I was finally called by the policeman, who scrupulously checked my passport (and calmed down a bit when he saw my address).
It was quite an uncomfortable experience to say the least. (and of course no hello or goodbye)
Apr 20, 2012, 4:15 pm
#49
Join Date: Mar 2010
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Apr 20, 2012, 5:39 pm
#50
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Apr 20, 2012, 7:31 pm
#51
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
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Does anyone know if the SkyPriority lane is being used in the afternoon/late evening for immigration in 2F? Last year I tried to use it and was told it was closed.
Apr 23, 2012, 3:00 am
#52
Join Date: Apr 2005
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In cases where people aggressively show complete disrespecet for priority lanes a light dose of causticity delivered with a smile helps in cases like this: "Sorry, but all you need to do next time is get a priority acces as well, it comes with every seat in First or a Gold card". That sort of thing may drive one or the other chap straight into the arms of Mélenchon and the jealousy crowd though...
(I admit this is very mean but I only resort to such tactics if someone has too much of a DYKWIA attitude in the wrong place. Which is why I actually prefer more - functioning - PARAFES gates. Fast lane for everyone and no a-hole behavior by me)
(I admit this is very mean but I only resort to such tactics if someone has too much of a DYKWIA attitude in the wrong place. Which is why I actually prefer more - functioning - PARAFES gates. Fast lane for everyone and no a-hole behavior by me)
Last edited by San Gottardo; Apr 23, 2012 at 6:54 am
Apr 23, 2012, 12:51 pm
#54
Join Date: Oct 2010
Location: ATL
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I am sorry you are disappointed...
But I am glad you had to queue at immigration like anyone else.
Signed: Someone Eligible for SkyPriority Service
But I am glad you had to queue at immigration like anyone else.
Signed: Someone Eligible for SkyPriority Service
Apr 23, 2012, 3:11 pm
#55
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
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Apr 28, 2012, 9:34 am
#56
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Just boarded for my flight to Manilla via Amsterdam.
2 members of AF staff were checking the boarding pass at the beginning of the SkyPriority lane (before boarding). A great improvement ^^
2 members of AF staff were checking the boarding pass at the beginning of the SkyPriority lane (before boarding). A great improvement ^^
Apr 28, 2012, 3:11 pm
#57
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Apr 29, 2012, 6:11 am
#58
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Apr 29, 2012, 6:20 am
#59
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Same thing at AMS before getting into the pre-boarding room, and then before boarding (despite there is no SkyPriority lane in this area).
Strangely no SkyPriority lane at Taipei (but great China Airlines lounge with wonderful staff, very elegant design, pleasant noodle bar).
Strangely no SkyPriority lane at Taipei (but great China Airlines lounge with wonderful staff, very elegant design, pleasant noodle bar).
Apr 29, 2012, 7:00 am
#60
Join Date: May 2010
Programs: Delta Silver, HH Gold, Accor Gold, IHG Platinum
Posts: 5,340
Well, I'm at EIN now for a Cityjet flight and there is no priority for Business/Elite whatsoever: just one check-in desk, no seperate for Elites/C, no priority tags, no fastlane at security (but lines were going swift despite the large holiday crowds with kids) and most likely no prioirty boarding either.
I understand this is a very small market for ST/AFKL but is this also the case at smaller regional airports in France/Italy?
I understand this is a very small market for ST/AFKL but is this also the case at smaller regional airports in France/Italy?