AF Promo / News Letter by mail...
Nov 22, 2010, 9:21 am
#1
Original Poster
Join Date: Feb 2009
Location: Switzerland
Programs: AY Plat (OWE), Bonvoy Gold
Posts: 3,037
AF Promo / News Letter by mail...
Why on earth am I receiving AF promotion mails in Spanish?
What I'm aware of,
1. I don't live in Spain,
2. I'm NOT Spanish,
3. I don't even speak or hardly understand Spanish,
4. I have not signed up for anything recently with AF/KL or FB other than changing my residency address which is now in FRANCE,
5. Last time I was in Spain was 20 years ago and don't have any plans of going back either...
So, why is this I wonder?
It has never happened before
¡Compre Millas de Premio y
disfrute de un 20% de descuento!
Dear Mr Cupart,
¿Tiene planes de viaje? ¿Va a necesitar alquilar un vehículo o reservar una estancia en un hotel pero no tiene Millas suficientes? Esta es su oportunidad: disfrute de un 20% de descuento cuando compre Millas de Premio hasta el 31 de enero de 2011. Por ejemplo, compre 10.000 Millas de Premio pero ¡pague sólo 8.000!
Compre Millas de Premio online y despegue hacia su destino favorito. Relájese en el hotel que desee o aproveche todo lo que le ofrece Flying Blue. También puede regalar Millas de Premio a familiares o amigos y hacer realidad las vacaciones de sus sueños.
disfrute de un 20% de descuento!
Dear Mr Cupart,
¿Tiene planes de viaje? ¿Va a necesitar alquilar un vehículo o reservar una estancia en un hotel pero no tiene Millas suficientes? Esta es su oportunidad: disfrute de un 20% de descuento cuando compre Millas de Premio hasta el 31 de enero de 2011. Por ejemplo, compre 10.000 Millas de Premio pero ¡pague sólo 8.000!
Compre Millas de Premio online y despegue hacia su destino favorito. Relájese en el hotel que desee o aproveche todo lo que le ofrece Flying Blue. También puede regalar Millas de Premio a familiares o amigos y hacer realidad las vacaciones de sus sueños.
1. I don't live in Spain,
2. I'm NOT Spanish,
3. I don't even speak or hardly understand Spanish,
4. I have not signed up for anything recently with AF/KL or FB other than changing my residency address which is now in FRANCE,
5. Last time I was in Spain was 20 years ago and don't have any plans of going back either...
So, why is this I wonder?
It has never happened before
Nov 22, 2010, 9:44 am
#3
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,502
I alternatively receive promotions from either the US or Ireland. I don't live in either place, never booked an AF ticket originating in either place that I can remember and am not interested in offers from either place.
And talking of the IT department, for our BlueBiz number, we can't enter phone numbers as the website doesn't recognise the length of a UK number and rejects them as invalid
And talking of the IT department, for our BlueBiz number, we can't enter phone numbers as the website doesn't recognise the length of a UK number and rejects them as invalid
Nov 22, 2010, 11:34 am
#4
Original Poster
Join Date: Feb 2009
Location: Switzerland
Programs: AY Plat (OWE), Bonvoy Gold
Posts: 3,037
Ireland, UK, US, OZ it's all the same 
At least you get mails in a language one would understand, or at least from some of the countries mentioned as Americans do have "difficulties" with the correct spelling in some circumstances
Btw, when it comes to postal codes I had the same problem when living in Ireland. It seems to me that Ireland is one of the few countries left in the world that doesn't have a postal number system in place except for Dublin (Odd numbers on the North and even numbers on the South Side). I was living in Dublin 2 so the post code was 2 which was very difficult for some systems to understand so I had to give up in many cases
Never been a problem with AF though...
At least you get mails in a language one would understand, or at least from some of the countries mentioned as Americans do have "difficulties" with the correct spelling in some circumstances
Btw, when it comes to postal codes I had the same problem when living in Ireland. It seems to me that Ireland is one of the few countries left in the world that doesn't have a postal number system in place except for Dublin (Odd numbers on the North and even numbers on the South Side). I was living in Dublin 2 so the post code was 2 which was very difficult for some systems to understand so I had to give up in many cases
Never been a problem with AF though...
Nov 22, 2010, 2:57 pm
#5
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,909
Why on earth am I receiving AF promotion mails in Spanish? What I'm aware of,
1. I don't live in Spain,
2. I'm NOT Spanish,
3. I don't even speak or hardly understand Spanish,
4. I have not signed up for anything recently with AF/KL or FB other than changing my residency address which is now in FRANCE,
5. Last time I was in Spain was 20 years ago and don't have any plans of going back either...
So, why is this I wonder?
It has never happened before
1. I don't live in Spain,
2. I'm NOT Spanish,
3. I don't even speak or hardly understand Spanish,
4. I have not signed up for anything recently with AF/KL or FB other than changing my residency address which is now in FRANCE,
5. Last time I was in Spain was 20 years ago and don't have any plans of going back either...
So, why is this I wonder?
It has never happened before
. They maybe thought you were in Spain now. In 2 years you'll receive the newsletter in Italian 
More seriously, you can check your profile on AF web site and look at the communication language that is selected. It may have changed for an uknown reason.
Nov 22, 2010, 6:14 pm
#6
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,502
Btw, when it comes to postal codes I had the same problem when living in Ireland. It seems to me that Ireland is one of the few countries left in the world that doesn't have a postal number system in place except for Dublin (Odd numbers on the North and even numbers on the South Side). I was living in Dublin 2 so the post code was 2 which was very difficult for some systems to understand so I had to give up in many cases :
Nov 23, 2010, 2:38 am
#8
Join Date: Oct 2009
Location: Amsterdam, The Netherlands
Programs: Many
Posts: 773
Challenge defeated.
Nov 23, 2010, 4:39 am
#9
Join Date: Jan 2010
Programs: AA: Plat, AF: Silver
Posts: 74
I suspect it is a wide spread problem as I also received an email in Spanish. Despite moving around, I have never lived in Spain (or a Spanish speaking country) or even bought a ticket from airfrance.es
Quite shocking how amateur this is...
Quite shocking how amateur this is...
Nov 23, 2010, 5:39 am
#10
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,338
I received the Spanish email as well by the way. Lol.
Nov 23, 2010, 7:30 am
#11
Original Poster
Join Date: Feb 2009
Location: Switzerland
Programs: AY Plat (OWE), Bonvoy Gold
Posts: 3,037
The options I have are:
Language of communication
Indicate your preferred language of communication
( ) French (X) English ( ) Dutch
Indicate your preferred language of communication
( ) French (X) English ( ) Dutch
Anyway, I'm glad that some as knowledgable as Xandrios also get's his communication in Spanish so I'm not alone
Nov 23, 2010, 7:53 am
#13
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,502
I've tried every length from 1 to 15 digits, with or without zeroes, nothing is recognised by the blue biz system...
Nov 23, 2010, 8:38 am
#15
Original Poster
Join Date: Feb 2009
Location: Switzerland
Programs: AY Plat (OWE), Bonvoy Gold
Posts: 3,037
OK, got a new mail from FB:
So maybe FB are in fact keeping an eye on FT but still ignoring Orbitmic I guess
Dear Mr CUPART,
The e-mail we sent to you on 22/11/2010 regarding [A 20% discount when you buy Award Miles now] was dispatched unintentionally. This should not have happened. Kindly accept our sincere apologies for any confusion this may have caused.
In the future, every effort will be made to ensure your continued confidence in Flying Blue. We look forward to welcoming you onboard again soon.
Yours sincerely,
The Flying Blue Team
The e-mail we sent to you on 22/11/2010 regarding [A 20% discount when you buy Award Miles now] was dispatched unintentionally. This should not have happened. Kindly accept our sincere apologies for any confusion this may have caused.
In the future, every effort will be made to ensure your continued confidence in Flying Blue. We look forward to welcoming you onboard again soon.
Yours sincerely,
The Flying Blue Team