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Old Mar 22, 2010, 1:09 pm
  #16  
 
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Originally Posted by f4free
If I may add my two cents, I find the AF P service has been drastically improved in the last few months.
  • CDG 2E P lounge is in many aspects on par or even vastly superior to the LH FCT or FCL in FRA/MUC.
  • Car service to/from bus gates and other terminals than 2E offers a much better service level than LH offers in F or even to HONs. AF will always meet and escort you by foot or car to and from the gate, even on a connection with a seperate ticket in economy.
    (LH pick-up service is only from bus gates on the same ticket or for HON, and for short connex. LH service driving you to the gate is only from the FCT in FRA. From the FCL in FRA and MUC you have to walk to many gates, and in FRA sometimes still take the bus for Schengen-flights.
  • AF have added a second flight attendant for the P cabin.
  • The new seat has always been on par or superior to many other F cabins. (For me better than LH BA, on par with TG LX QF BA, and only inferior to SQ CX JET/TURKISH and EK(380).
  • The food service is now really improved, dishes are plated on board and ingredients cooked seperately. The quality of food and the wine list have improved, but are of course still not on SQ CX or LX level. However in most cases now as good as LH or TG, and better than BA.
  • AF offers escort service for arrival, departure and connection in some outstations, and has improved the lounge offer in P at some stations as well.
  • Their service in case of IRROPS is in my experience very good now. Also luggage loading, etc.

But back to the OP's question, what is "a good bargain" for a long-haul segment? If you are looking for 1000€ per flight it's a no go now. But there are some very few 2 or even 4-seg longhaul tix for under 10'000€.
The CDG lounge is really nice!! Particularly compared to the feeble J class lounge. I also prefer it to the LH FCT. Much better looking and very good staff.

The seat is basically the UA seat from the 90s. IMO it is not in the same league as the QF seat (even the old 744 one). The TG/BA seats are more private than AF. The point though is that AF is MUCH more expensive ex CDG than SQ and CX while they are light years ahead of AF in every way.

The catering HAS improved. It is still rather weak but there has been some movement. Note however that the catering from outstations remains very spotty, which is just not good enough in a luxury product.

Lounges outstation are often bad. SIN is a particular case in point. Skyview is not horrible but it is desperately inferior to the BAQF lounge at T1 or indeed the SQ lounges at T2 and T3. It is crowded at night and there is no concession for the P passenger. The same applies at HKG, although there it is an AF lounge and so rather better.

Any way you look at it though AF's is not a real luxury product except at check-in in Paris, and that is just not good enough. As other carriers cut back on first it remains to be seen whether AF, the weakest player in the market, can hang in there. Management is unwilling to invest at the level necessary to really give the Asians a run for their money and CDG does not have the premium traffic that FRA and above all LHR does. Donc on verra bien!
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Old Mar 22, 2010, 8:47 pm
  #17  
 
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Originally Posted by orbitmic
But he mentioned he was sat in 'a middle seat row 3', which is the first row of J on the 77W flown to/from Singapore.
i was booked in business, but hope for a domino effect, of having very overbooked Y, leading to J pax moved from P... but I was not one of them I also like the AF seat itself, but the screen is a major problem.
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Old Mar 23, 2010, 1:28 am
  #18  
 
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I can second f4free's statements. My last trip on AF La Première was in December CDG-IAH. Service has improved compared to my October SIN-CDG trip, indeed. And since then, it should have improved further (e. g. service items).

Regarding SIN, AF P passengers are now treated by JetQuay Services: http://www.flyingbluenews.com/news/4...Singapore.html

So, I reckon, improvement is on the way, hopefully a new seat soon…
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Old Mar 23, 2010, 1:43 am
  #19  
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The JetQuay lounge in the CIP terminal does indeed seem to be a huge improvement over the usually overcrowded SkyView lounge. ^
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Old Mar 23, 2010, 6:33 am
  #20  
 
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Originally Posted by orbitmic
my impression/experience is that AF only ever upgrade people from J to P if they have absolutely no choice!
Would you include AF F&F in your "people"?
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Old Mar 23, 2010, 6:58 am
  #21  
 
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Originally Posted by f4free
If I may add my two cents, I find the AF P service has been drastically improved in the last few months.
  • AF offers escort service for arrival, departure and connection in some outstations, and has improved the lounge offer in P at some stations as well.
Interesting, this is the first time I hear about this.

What exactly does this escort service do? Fast-track pax through immigration? Jump the line at security? At which outstations?

I assume this service is only offered for Premiere pax, right?

Bravo to AF, this is progress ^^^ (how big a progress depends upon the answers to the above questions).
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Old Mar 23, 2010, 8:24 am
  #22  
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Originally Posted by f4free
If I may add my two cents, I find the AF P service has been drastically improved in the last few months.
  • CDG 2E P lounge is in many aspects on par or even vastly superior to the LH FCT or FCL in FRA/MUC.
  • Car service to/from bus gates and other terminals than 2E offers a much better service level than LH offers in F or even to HONs. AF will always meet and escort you by foot or car to and from the gate, even on a connection with a seperate ticket in economy.
    (LH pick-up service is only from bus gates on the same ticket or for HON, and for short connex. LH service driving you to the gate is only from the FCT in FRA. From the FCL in FRA and MUC you have to walk to many gates, and in FRA sometimes still take the bus for Schengen-flights.
  • AF have added a second flight attendant for the P cabin.
  • The new seat has always been on par or superior to many other F cabins. (For me better than LH BA, on par with TG LX QF BA, and only inferior to SQ CX JET/TURKISH and EK(380).
  • The food service is now really improved, dishes are plated on board and ingredients cooked seperately. The quality of food and the wine list have improved, but are of course still not on SQ CX or LX level. However in most cases now as good as LH or TG, and better than BA.
  • AF offers escort service for arrival, departure and connection in some outstations, and has improved the lounge offer in P at some stations as well.
  • Their service in case of IRROPS is in my experience very good now. Also luggage loading, etc.
.
WOW, impressive support for AF P. Are you one of those guys who fork €10,000 to fly with them frequently? Actually, you sound like you fly First very often on many airlines. I do not fly F as frequently as you, but frankly I find AF in-the-air product quite poor compared to most airlines (and I do not wish to contradict your list point by point, but I could). And they are infamous for depriving you from a real dinner for all their evening departures!

To go back to the thread title, I you find that paying €10,000 for such a product is fine, then that's your choice.
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Old Mar 24, 2010, 11:18 am
  #23  
 
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Originally Posted by creber
Interesting, this is the first time I hear about this.

What exactly does this escort service do? Fast-track pax through immigration? Jump the line at security? At which outstations?

I assume this service is only offered for Premiere pax, right?
This is exactly what they do out of JNB. Fast track through security (special line for the crew and diplomats) AND immigration, then escort to the lounge (which is not that great BTW). I have no experience of other outstations. No escort service upon arrival though, which would be highly appreciated if you ask me.
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Old Mar 25, 2010, 7:58 am
  #24  
 
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Firstly, anyone seriously interested in spending this kind of money on an AF P ticket may of course send me a PM. The fares I found are ex Asia only, and are not that cheap at all. After the JNB-EZE died, likely due to postings here or elsewhere, I prefer not to post these as they might even feel these high fares are too low for their standards and increase them again...

The escort service I had was precisely in JNB, and this was new. Didn't have this a few months ago on AF, only on LX. Also, in SIN JetQuai picked me up on an inbound connection before my AF P departure, from another airline, and took me to the lounge. I did not know to ask for the JetQuai lounge, so I ended up in Skyview.

If anybody has reports about this Lounge from JetQuai, please report back. I do fly F as often as I can, but it is not as regular as it may seem here. I have had a chance to fly many different airlines in F, and must say my ratings for AF have gone from next to nothing up to the top five for overall product.

Seat preferences are subjective, of course, but I would not compare it to a product from the 90ies, and find the TG seat to offer exactly the same limited privacy .
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Old Mar 25, 2010, 10:28 am
  #25  
 
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Originally Posted by Falco Peregrinus
I have no experience of other outstations.
I stand corrected, AF also do escort P passengers at JFK from check-in counters up to the lounge, jumping the line at security. This is what happened to me on my A380 flight end of last year. I failed to finish my FT trip report so nobody knew about it...
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Old Mar 25, 2010, 11:06 am
  #26  
 
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Originally Posted by Falco Peregrinus
I stand corrected, AF also do escort P passengers at JFK from check-in counters up to the lounge, jumping the line at security. This is what happened to me on my A380 flight end of last year. I failed to finish my FT trip report so nobody knew about it...
Interesting.

And now comes the really interesting question: do they escort and fast-track you through security upon arrival at JFK and other US destinations?

If that is the case I might seriously consider going AF trans-Atlantic more regularly.
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Old Mar 25, 2010, 4:43 pm
  #27  
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Originally Posted by Falco Peregrinus
I stand corrected, AF also do escort P passengers at JFK from check-in counters up to the lounge, jumping the line at security. This is what happened to me on my A380 flight end of last year. I failed to finish my FT trip report so nobody knew about it...
I confirm ^ and this is quite pleasant

Originally Posted by creber
Interesting.

And now comes the really interesting question: do they escort and fast-track you through security upon arrival at JFK and other US destinations?

If that is the case I might seriously consider going AF trans-Atlantic more regularly.
I arrived at JFK last sunday (in J) and saw the F pax being escorted by an AF agent through immigration by the lane reserved for diplomatic passports. Good for them as the "visitor" line was loonnng...full of Chinese & Korean pax who arrived just before us and the line was moving very slowly
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Old Mar 25, 2010, 6:50 pm
  #28  
 
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in LAX as well, there is an escort from checkin to NZ lounge and from NZ lounge to gate. (at least last June there was).
I had the special ground service in JNB last year, from checkin to lounge. The nice effects stops when you see the JNB food&drinks offering, the uncomfortable seats etc...
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Old Mar 26, 2010, 2:41 am
  #29  
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Thanks f4free for the information that the P product has truly improved in the past few months, including an escort service at many airports. My last flight was in July 2009 on an old A award.
I agree that TG is not a better seat/product than AF. Actually, I have been quite critical of TG F on the TG board. Both TG and AF seat are the same (now old) generation of solo seats. AF seat is more comfortable. Used to have a lot of technical glitches and that still happens periodically. Avod is same small screen. No mattress on TG. What makes total lack of privacy on AF is that there is no back wall to the seat, so everyone can see everyone when seated. But the worse aspect is the plane they fly with FC. On 772s there is only one row so the whome FC cabin is less than 2m deep (seats are sideways). On the right side the seats are against the galley, so extremely noisy as you can hear all the galley noise and chat. After finishing service and when you try to find sleep, a few FAs congregate in the F galley and you start getting the smell of their meal and hours of discussion and laugh. Also continuous foot traffic of FAs visinting their colleagues. On 77W the second row is more quiet but still a lot of foot traffic. On the other hand most TG flights to Europe are in 744 with a very clubby atmosphere in the nose of the ac. First row seats are absolutely private.

However, and to return to the thread topic, a main difference between TG and AF is price. TG has long-lasting promotion ex-LHR or FRA below 3,000€ for a return F ticket to Asia; compared to 10,000€ on AF. I am still to find an airline that exceeds AF FC, except SQ. For example ex-CDG CX sells for less than 6,000€ to HKG return.
As you say, this is all a question of taste, so here is my own (limited) selection of airlines I have flown in F in the past three years. IF IDENTICAL price, and based on overall experience, I would rank LH (A340 only), LX, EK (A380 or A340-500), OZ, JL, NH, SQ, CX above AF. BA on par but better FFP and lounges worldwide. But with AF being so expensive... I should add that I have a small company, so I basically pay for myself and am quite price sensitive.
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Old Mar 26, 2010, 6:56 am
  #30  
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Originally Posted by brunos
However, and to return to the thread topic, a main difference between TG and AF is price. TG has long-lasting promotion ex-LHR or FRA below 3,000€ for a return F ticket to Asia; compared to 10,000€ on AF.
I fully agree - AF F pricing is outrageous - the fares mentioned by f4free are indeed the best around and they are so vastly superior to any of the competition. Apart from the JNB-EZE, the only cheap AF F ticket I ever saw was on the LHR-LAX direct flight before they stopped it (£1999 return, which was very cheap!!). These fares are usually available as matter of routine on competitors such as EK, EY, and sometimes even BA and QF in periods of promotion.
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