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Trying to get through to AC???

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Old Dec 23, 2008, 9:27 pm
  #46  
 
Join Date: Oct 2008
Location: YYZ
Programs: AC *E
Posts: 116
Originally Posted by jnswinnipeg
My brother just called the Mexico office after I saw this post and spoke to someone right away who made the change he needed! Thanks FlyerTalk!
Thanks for that number. I got thru right away.
mmj_lee is offline  
Old Dec 23, 2008, 9:50 pm
  #47  
 
Join Date: Oct 2008
Location: YYZ
Programs: AC *E
Posts: 116
I called in to get a full refund as my flight was cancelled due to the weather but the AC Mexico apparently don't have web access to do anything about the weather cancellation here. I still need to call 1800 AC number and still holding...
mmj_lee is offline  
Old Dec 23, 2008, 10:28 pm
  #48  
 
Join Date: Jan 2006
Posts: 142
Not sure what kind of system Mexico is using but they shouldn't need access to the web to be able to see your flight was cancelled. To say that they can't see the advisory is one thing...but they should be able to see the cxld flight/flight status.
RESGIRL is offline  
Old Dec 24, 2008, 1:48 am
  #49  
 
Join Date: Aug 2003
Posts: 280
Wow, tip of the day about that Mexican Res number! I just got through in 9 seconds after waiting on hold for more than 2 and a half hours on the Elite line. Thanks ACYYZ/SD! ^
SurlyJoe is offline  


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