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Until UA went to e-certs, this practice was common.
Many times they wouldn't collect the cert. Many times they asked for another cert (at connection point). Since changing to e-certs, it makes for a more transparent system. They take it electronically. And if they ask for too many, you can call Mileage Plus and get them to re-deposit the extra one. Don't blame the people. Blame the system. |
Originally Posted by Seat13F_AC_CRJ
(Post 9143773)
Happened to me once in FRA. I had checked in the same morning in GVA on an LH flight. I wasn't asked for a cert at the gate (slipped my mind at the time), but the lead agent tracked me down before pushback looking for the cert.
-- 13F Second time, the GA was exceedingly rude. :td: |
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