Expiration of Aeroplan Points
#31
Join Date: May 1999
Location: Ottawa
Posts: 8,564
Great, thanks, I've cut it really close for a friend's account.
If the Esso points don't post fast enough, am I right that either buying more points, or paying to transfer from mine, is pretty much instantaneous (i.e. same-day)?
Thanks again!
=aw
If the Esso points don't post fast enough, am I right that either buying more points, or paying to transfer from mine, is pretty much instantaneous (i.e. same-day)?
Thanks again!
=aw
#32
Join Date: Jun 2007
Location: New Zealand
Programs: AC Aeroplan, ANZ Airpoints
Posts: 43
transferring miles
yes ALW, when I did this, it showed up instantly on my account, and the next day on the account I was transferring miles to.
#33
Join Date: Oct 2007
Programs: Aeroplan
Posts: 3
Tangoer,
Read it again; you tell me.
“ As announced in Oct 2006, Aeroplan has changed its account expiry policy: effective July 01, 2007, Aeroplan Members must have made and continue to make at least one qualifying transaction-either by earning or redeeming miles-every 12 months in order to avoid the closure of their Aeroplan account and expiration of their miles”
May 15 to July 01.......and the answer is?
obviously, you must be one of Aeroplan staff.
Read it again; you tell me.
“ As announced in Oct 2006, Aeroplan has changed its account expiry policy: effective July 01, 2007, Aeroplan Members must have made and continue to make at least one qualifying transaction-either by earning or redeeming miles-every 12 months in order to avoid the closure of their Aeroplan account and expiration of their miles”
May 15 to July 01.......and the answer is?
obviously, you must be one of Aeroplan staff.
#34
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Esso points usually post the next day, and I've even seen them post the same day. Now why can't Aeroplan do that?
#35
Join Date: Aug 2006
Location: YOW
Programs: Aeroplan
Posts: 968
Tangoer,
Read it again; you tell me.
“ As announced in Oct 2006, Aeroplan has changed its account expiry policy: effective July 01, 2007, Aeroplan Members must have made and continue to make at least one qualifying transaction-either by earning or redeeming miles-every 12 months in order to avoid the closure of their Aeroplan account and expiration of their miles”
May 15 to July 01.......and the answer is?
obviously, you must be one of Aeroplan staff.
Read it again; you tell me.
“ As announced in Oct 2006, Aeroplan has changed its account expiry policy: effective July 01, 2007, Aeroplan Members must have made and continue to make at least one qualifying transaction-either by earning or redeeming miles-every 12 months in order to avoid the closure of their Aeroplan account and expiration of their miles”
May 15 to July 01.......and the answer is?
obviously, you must be one of Aeroplan staff.
So the question remains, why didn't you do something to stop losing your points?
If someone came to me and said "you have 6 weeks to secure your property or I'm going to have it confiscated for not following the rules" I wouldn't plan on doing something about it 8 weeks later and expect a different outcome than the outcome you received.
#36
Join Date: Aug 2007
Location: YYZ
Programs: Air Canada Elite, United 1K, Continental Platinum, Hilton Honors Diamond, SPG Platinum
Posts: 77
"Good news! Effective October 16, 2006, expired miles are eligible for reinstatement up to 7 years following the last
accumulation or redemption transaction in the account,
whichever is later. You may reinstate a portion or
all of your expired miles for an administrative fee
of C$30 plus C$0.01 per mile reinstated (plus any applicable taxes).
Reinstated miles will be available for redemption for 7
years from the date of reinstatement as long as you remain active in the program."(Statement from the student thread from another poster).
accumulation or redemption transaction in the account,
whichever is later. You may reinstate a portion or
all of your expired miles for an administrative fee
of C$30 plus C$0.01 per mile reinstated (plus any applicable taxes).
Reinstated miles will be available for redemption for 7
years from the date of reinstatement as long as you remain active in the program."(Statement from the student thread from another poster).
If I could get a genie to grant me three wishes, my first would be to see AC go bye-bye!
#37
Join Date: Dec 2002
Location: YYZ
Programs: AC E50K MM * DL MM * HH Diamond * Marriott Lifetime Titanium * Queen's '92
Posts: 5,950
I hope no genies show up.
Simon
#38
Join Date: Aug 2007
Location: YYZ
Programs: Air Canada Elite, United 1K, Continental Platinum, Hilton Honors Diamond, SPG Platinum
Posts: 77
So Simon, you'd rather be screwed and treated like a worthless, pain in AC's and AP's backside? With an attitude like that, no wonder they get away with what they do...
#39
Join Date: Mar 2006
Programs: aeroplan, ba
Posts: 19
Technically, isn't it aeroplan not AC which is at fault here?
We can't fault the airline.
I have read so many sob stories about how people have lost thousands and thousands of miles, I can't believe that there hasn't been more of an outcry.
It didn't affect me because I have CIBC aeroplan visa but it did affect my cousins. They were late by 18 days and aeroplan is playing hardball with them.
They have flown with AC for over 35 years but for their loyalty, they got nothing...just a bill for $30 and one cent per mile reinstatement.
We can't fault the airline.
I have read so many sob stories about how people have lost thousands and thousands of miles, I can't believe that there hasn't been more of an outcry.
It didn't affect me because I have CIBC aeroplan visa but it did affect my cousins. They were late by 18 days and aeroplan is playing hardball with them.
They have flown with AC for over 35 years but for their loyalty, they got nothing...just a bill for $30 and one cent per mile reinstatement.
#40
Join Date: Dec 2002
Location: YYZ
Programs: AC E50K MM * DL MM * HH Diamond * Marriott Lifetime Titanium * Queen's '92
Posts: 5,950
Except I'm not. And if I have to pay for some fees for this and that, then yes, I would most definitely prefer that to sitting in 32" pitch 737 seats on all flights of all lengths.
#41
Join Date: Aug 2007
Location: YYZ
Programs: Air Canada Elite, United 1K, Continental Platinum, Hilton Honors Diamond, SPG Platinum
Posts: 77
Technically, isn't it aeroplan not AC which is at fault here?
We can't fault the airline.
I have read so many sob stories about how people have lost thousands and thousands of miles, I can't believe that there hasn't been more of an outcry.
It didn't affect me because I have CIBC aeroplan visa but it did affect my cousins. They were late by 18 days and aeroplan is playing hardball with them.
They have flown with AC for over 35 years but for their loyalty, they got nothing...just a bill for $30 and one cent per mile reinstatement.
We can't fault the airline.
I have read so many sob stories about how people have lost thousands and thousands of miles, I can't believe that there hasn't been more of an outcry.
It didn't affect me because I have CIBC aeroplan visa but it did affect my cousins. They were late by 18 days and aeroplan is playing hardball with them.
They have flown with AC for over 35 years but for their loyalty, they got nothing...just a bill for $30 and one cent per mile reinstatement.
#42
Join Date: May 1999
Location: Ottawa
Posts: 8,564
Esso points usually post the next day, and I've even seen them post the same day. Now why can't Aeroplan do that?
1+1 Aeroplan points are in the account as of now, dated Oct 24. Don't know if they hit the account on the 24th or the 25th.
Thanks everyone!
=aw
[pumping the gas was like a Rapidair flight, no cruising. Just as the pump was getting up to speed, it slowed down again (I'd preset it to exactly $3 )].
=aw
#43
Join Date: Nov 2003
Location: Richmond, BC, Canada
Posts: 1,511
Until ACE removes itself from control of the boards of all the ACE units (including AC, Jazz, Aeroplan, etc) and removes itself from any other way in the appointment of the executive officers of each of the units it is all one big corporate entity from a management perspective. The business strategy, attitude to customer service and internal accountability flows from the top. You can therefore rightly blame any or all of ACE, AC and Aeroplan for the problems.
#45
Join Date: Jan 2006
Location: YEG
Programs: Now AC Peon, *A nobody, SPG Gold, Hertz 5*, FPC Platinum
Posts: 1,427