aircanada.com/aeroplan.com - Experiences/Complaints/Issues
#3751
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Yes, I've seen it before even getting to "book", just after selecting the route and dates. Aeroplan hangs for a bit. One time, I just hit the back key and it was fine. Another time, I just restarted the search. Mysteries of the universe for me....until the FTers who have better knowledge come along and explain Aeroplan IT.
#3753
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,567
Here is one to get the brain cells working
according to the concierge though, the correct status is waitlisted
according to the concierge though, the correct status is waitlisted
#3755
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,567
#3757
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Pfffft
.
.
#3758
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
9:59 GMT? Ignoring for a moment it's currently BST so say that or UTC what's with the :59? Is that 9:59:59 or 9:59:00?
AM or PM?
AM or PM?
#3759
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
I don't know when this happened exactly but looks like after a month AC has finally re-added YTZ back to some of the flight passes that sold YTZ as part of the package.
#3760
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
How is it that I still can’t get an itinerary to print properly from the new website? The PDFs we get via email are absolutely perfect, yet the “print” function cuts off the rightmost portion of the content.
#3761
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
My apologies... partially my fault as I ran into this problem before as well.
#3762
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,802
Plus, it seems way too big. Side product of these "accessibility guidelines" I suppose? One would think there has to be a better way to cater to the political correctness thing?
#3763
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,567
#3764
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM
Posts: 23,297
The search is on and off today
Phone agents very apologetic, but they cant do any searches either...
Phone agents very apologetic, but they cant do any searches either...
#3765
Join Date: Feb 2011
Location: YYZ
Programs: AC, BA, Marriott, SPG
Posts: 842
Getting an error message yesterday and today when clicking "Book" after the space shows up. Messages vary from unable to make booking due to live changes of availability to random codes telling me to call in to report.
I bit the bullet, called into the centre to book the tickets and they could also not book it. She said the entire week I was looking 2 seats were available for my itinerary but it would not take.
Anyone experienced this before? Is it phantom space or truly an error?
I bit the bullet, called into the centre to book the tickets and they could also not book it. She said the entire week I was looking 2 seats were available for my itinerary but it would not take.
Anyone experienced this before? Is it phantom space or truly an error?