Aeroplan site down?
Sep 7, 2006, 11:08 pm
#1
Original Poster
Join Date: Jul 2001
Location: Citizen of Canada, Member of the World!
Programs: AA, AB, AC, AD, AE, AF, AG... you get the picture
Posts: 2,091
Aeroplan site down?
it seems that it's not taking passwords, which wouldn't normally be an issue as I don't think accessing my points balance is a time-critical need.
However, I just realized that the ac.com website and all of my flight pass functions are tied to the same aeroplan number and password... and that's not working... right when I need to book a flight.
So how does one book a flight pass flight when you can't log in???
"An error has occurred while processing your request. Please try again later."
However, I just realized that the ac.com website and all of my flight pass functions are tied to the same aeroplan number and password... and that's not working... right when I need to book a flight.
So how does one book a flight pass flight when you can't log in???
"An error has occurred while processing your request. Please try again later."
Sep 8, 2006, 2:10 am
#2
Join Date: Mar 2005
Programs: fwp blood diamond, dykwia uranium
Posts: 7,251
Originally Posted by Fermat
it seems that it's not taking passwords, which wouldn't normally be an issue as I don't think accessing my points balance is a time-critical need.
However, I just realized that the ac.com website and all of my flight pass functions are tied to the same aeroplan number and password... and that's not working... right when I need to book a flight.
So how does one book a flight pass flight when you can't log in???
"An error has occurred while processing your request. Please try again later."
However, I just realized that the ac.com website and all of my flight pass functions are tied to the same aeroplan number and password... and that's not working... right when I need to book a flight.
So how does one book a flight pass flight when you can't log in???
"An error has occurred while processing your request. Please try again later."
Tried two different computers in 5 browsers in 2 different operating systems then tried it from my friend's house and it still isn't working...
Flight pass working OK, I'm logged in by default.
Sep 8, 2006, 5:39 am
#3
FlyerTalk Evangelist
Join Date: Feb 2000
Posts: 12,068
Originally Posted by Fermat
it seems that it's not taking passwords, which wouldn't normally be an issue as I don't think accessing my points balance is a time-critical need.
However, I just realized that the ac.com website and all of my flight pass functions are tied to the same aeroplan number and password... and that's not working... right when I need to book a flight.
So how does one book a flight pass flight when you can't log in???
"An error has occurred while processing your request. Please try again later."
However, I just realized that the ac.com website and all of my flight pass functions are tied to the same aeroplan number and password... and that's not working... right when I need to book a flight.
So how does one book a flight pass flight when you can't log in???
"An error has occurred while processing your request. Please try again later."
Sep 8, 2006, 2:48 pm
#5
Original Poster
Join Date: Jul 2001
Location: Citizen of Canada, Member of the World!
Programs: AA, AB, AC, AD, AE, AF, AG... you get the picture
Posts: 2,091
Originally Posted by acysb87
Was it Error Code 500?Similar problem last week.Called in to the number provided on screen.Promptly moved to someone who manually took all info I needed to book flight(flight #'s,dates and your pass account number).Within 45 minutes my confirmation was in my E-mail account and there was no charge to do this.
