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-   -   Getting the AC website to show all fare classes (https://www.flyertalk.com/forum/air-canada-aeroplan/485448-getting-ac-website-show-all-fare-classes.html)

Gaz Oct 23, 2005 2:04 pm

Getting the AC website to show all fare classes
 
Should be an easy one, I'm sure this was recently covered but I can't find anything from searching.

Want to check some prices on the AC site for some H class fares, however when I get the flight details, the Economy Lowest tab only shows N and L classes, whereas the Economy Flexible tab only shows Y and M.

Does this mean H fares are not available, or do I need to do something to get the site to show these classses?

:confused:

PreferBulkhead Oct 23, 2005 2:07 pm

Not a solution to your exact question, but I did want to mention that using KVS you can see the fare classes and also fares using the Sabre: Fares option ... would that be of any use to you? Cannot answer the question on opportunity to book the "H" fare - sorry.

yyznomad Oct 23, 2005 2:15 pm


Originally Posted by Gaz
Should be an easy one, I'm sure this was recently covered but I can't find anything from searching.

Want to check some prices on the AC site for some H class fares, however when I get the flight details, the Economy Lowest tab only shows N and L classes, whereas the Economy Flexible tab only shows Y and M.

Does this mean H fares are not available, or do I need to do something to get the site to show these classses?

:confused:

This is a known limitation of the website for international fares. It shows the lowest available fare class for sale on the "Economy Lowest" tab, so you'll have to call in to make your booking. International bookings will not incur the booking fee (I did this last week no problem YYZ LHR - wanted L class but only showed N class online).
I believe the same question was asked (most recently) yesterday:
http://www.flyertalk.com/forum/showthread.php?t=485256

BOH Oct 23, 2005 2:24 pm

This was raised at the September London DO by chill

I was whinging about not being able to see anything other than the cheapest economy or the full fare from the website, when what I wanted was an H fare. Since AC's current web engine follows the usual online TA practice of aiming at those that are buying only on price.

This is apparrently already addressed in the NA version of the website and in a forthcoming release of the international version will be being addressed.

Charlie McKee commented that they were amazed that their frequent flyers work so hard to understand the internal workings of the airline. The move to the unified product naming (Tango, Latitude etc.) is part of the effort to reclaim the internal fare buckets for internal use. A number of fare buckets will map to each product and capacity management will adjust availability. The intent is that the website will offer the cheapest available fare for each product, depending on what is available at the time. The new naming would be used in all customer facing places (upgrade coupons included).

yyznomad Oct 23, 2005 2:37 pm


Originally Posted by BOH
This was raised at the September London DO by chill

I was whinging about not being able to see anything other than the cheapest economy or the full fare from the website, when what I wanted was an H fare. Since AC's current web engine follows the usual online TA practice of aiming at those that are buying only on price.

This is apparrently already addressed in the NA version of the website and in a forthcoming release of the international version will be being addressed.

Charlie McKee commented that they were amazed that their frequent flyers work so hard to understand the internal workings of the airline. The move to the unified product naming (Tango, Latitude etc.) is part of the effort to reclaim the internal fare buckets for internal use. A number of fare buckets will map to each product and capacity management will adjust availability. The intent is that the website will offer the cheapest available fare for each product, depending on what is available at the time. The new naming would be used in all customer facing places (upgrade coupons included).

It was also brought up at the YVR DO in May. Glad to see some of the changes coming into effect soon, though.

Gaz Oct 23, 2005 2:37 pm

Oops... I didn't realise the question had been asked yesterday, I did see the AeroLotto post but didn't actually read it because I presumed it was about gate upgrades, haha.

I can see on KVS the H fares are available but I'm only on KVS Lite so I don't get the Sabre fares option.

Also, this is probably another no, but is there any way when searching for flights on Expedia.co.uk to see fare classes? I presume Expedia Special Fares are the really low fare classes but I am interested to know what their non-special fares relate to, class wise.

Crampedin13A Oct 23, 2005 2:40 pm

Actually I've been trying to find out some H fare prices myself. I remember that Travelocity.ca used to have it in travel tools and it was removed but someone from this board showed how to to find them on the .com site. I've been searching for that thread for the last day with no luck. I wanted to ask here but thought if I did I'd get jumped on and told to use the Search function within 2 minutes. :rolleyes: Does anyone have any idea if you can still see fare price listings on one of these sites?

PreferBulkhead Oct 23, 2005 3:00 pm

GAZ ... you have PM with some of the details you requested -- hope it helps ..

yyznomad Oct 23, 2005 3:07 pm


Originally Posted by Crampedin13A
Actually I've been trying to find out some H fare prices myself. I remember that Travelocity.ca used to have it in travel tools and it was removed but someone from this board showed how to to find them on the .com site. I've been searching for that thread for the last day with no luck. I wanted to ask here but thought if I did I'd get jumped on and told to use the Search function within 2 minutes. :rolleyes: Does anyone have any idea if you can still see fare price listings on one of these sites?

C13A, you have a PM.

k22 Oct 23, 2005 3:42 pm


Originally Posted by Gaz
I can see on KVS the H fares are available but I'm only on KVS Lite so I don't get the Sabre fares option.

Given your potential savings, I might suggest an upgrade could be a wise investment? eh! KVS? ;)

llbean Oct 23, 2005 5:09 pm

If someone has information on how to get the travelocity.com website to show fares I would also be very very grateful!

KVS Oct 23, 2005 5:09 pm


Originally Posted by Gaz
I can see on KVS the H fares are available but I'm only on KVS Lite so I don't get the Sabre fares option.

Actually, you can't possibly see that "H fares are available" in the LITE version. What you are seeing (H9) is that seats may be available for those who are booking one of the H-fares. It does not tell you how many (if any) different H-fares exist for that route (there are currently 4 H-fares on the YYZ-AC-LHR route), or if any of those fares are valid for your travel dates, etc.


Originally Posted by k22
Given your potential savings, I might suggest an upgrade could be a wise investment? eh! KVS? ;)

Just wanted to note that this comment was not solicited in any way :).


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