AC E-ticket font problem?
 

Just came across this article on zdnet that claims:

"Now, while you Americans go get that bit of looniness fixed, I'll contemplate an Air Canada electronic ticket I just got that requires Acrobat Reader 6 but is hardwired not to allow font substitution -meaning that if you don't have Microsoft's Verdana fonts installed, you can't read the ticket."

I have the Verdana fonts installed, and am not about to uninstall to check... If true, I hope an AC lurker will have this brought to the attention of the IT group.

Under those conditions (i.e. font substitution not allowed in Acrobat and the specified font not installed on the system) an error will occur. However, if fonts are substituted, the ticket may no longer look like it is supposed to look, which may cause problems (formatting, fitting characters where they're supposed to be, etc).

Then why not use a font that every computer has... i.e. ARIAL

As we say in french..."why make it simple when we can make it complicated?" ;)