Bump compensation on Air Canada
#1
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,720
Bump compensation on Air Canada
Can anyone summarize Canada's rules on denied boarding compensation and what Air Canada typically offers for VDB (voluntary bumps)?
Tried to do a google search on FT but nothing came up.
Thanks.
Tried to do a google search on FT but nothing came up.
Thanks.
#3
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Originally Posted by Super Larry
How do you do a google search on FT??
#4
Join Date: Sep 2004
Location: between vancouver and toronto
Programs: AC elite and climbing..
Posts: 166
from what i can recall, and i apologize if i'm wrong, the compensation is 300canadian for north american flights, and 500canadian for international flights. all in the form of a money voucher or mco for future travel. cash can be awarded, but only if pushed. i think the amounts then become 100 and 300dollars respectively. if gracious, the gate agent may upgrade on the next available flight as goodwill gesture for volunteering.
#5
Join Date: Nov 2003
Location: Toronto, ON, Canada
Programs: SPG - Platinum, Hertz - 5 Star
Posts: 2,387
Originally Posted by Boraxo
Can anyone summarize Canada's rules on denied boarding compensation and what Air Canada typically offers for VDB (voluntary bumps)?
Tried to do a google search on FT but nothing came up.
Thanks.
Tried to do a google search on FT but nothing came up.
Thanks.
I was given an MCO for $200 Cdn and a guaranteed J seat on the next flight. Since the flight I was scheduled on was already 10 minutes late, and the next flight was in 50 minutes, I took the MCO and upgrade. I can't say if this is the official position, but it seemed more than fair for a relatively minor inconvenience.
One caution however, using an AC paper MCO is a PITA. Nobody seems to want to go through the hassle of accepting one and reissuing another for the remaining balance. I actually had a complimentary upgrade once when told the checkin agent that I would pay my Tango change fees with a CC instead of insisting he take my MCO.
DF
#7
FlyerTalk Evangelist
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz President’s Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,068
I too have seen the invol. denied situation on the $200 offer. The people who get off loaded invariably insist they will NEVER fly AC again. It boggles the mind why AC would want this result? If I had someplace I had to be I would be pissed if they off loaded me just because I checked in last (but within the guidelines) and had a confirmed booking. The rules will be different originating from the US, Europe and perhaps elsewhere.
#9
Join Date: Aug 2003
Location: Canada
Programs: Marriott Plat; Air Canada E75K; Westjet Platinum
Posts: 1,161
Originally Posted by YOWkid
But if no one volunteers and there are more bums than seats, what do you expect them to do? I mean, Josh has full undisputable rights to the lav...
#11
Join Date: Oct 2004
Programs: Aeroplan, Delta, Starwood, Fairmount
Posts: 2,312
In the good old days on CP you were given a free domestic pass for volunteering your seat within Canada and a international pass on overseas flights.
I lived in Whitehorse at the time and there was always a rush to get to the airport early to "volunteer" in case it was needed as the cost of flights to anywhere in Canada from Whitehorse was expensive and a free pass was a fantastic deal.
I was bumped in Hawaii once and received an international pass which I used for Whitehorse - Amsterdam over Xmas one year.
Ah yes, the good old days
I lived in Whitehorse at the time and there was always a rush to get to the airport early to "volunteer" in case it was needed as the cost of flights to anywhere in Canada from Whitehorse was expensive and a free pass was a fantastic deal.
I was bumped in Hawaii once and received an international pass which I used for Whitehorse - Amsterdam over Xmas one year.
Ah yes, the good old days
#12
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Originally Posted by Sunny Day
just like the new rules that are taking effect in Europe this month.
#15
FlyerTalk Evangelist
Join Date: Nov 2002
Location: Chilling with penguins
Posts: 13,043
Originally Posted by LondonElite
Which are just idiotic in my opinion. Where is the money going to come to pay for this...higher fares.
But at least it stops Ryannair (and the other LCCs) from screwing people left, right, and centre...