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Originally Posted by PreferBulkhead
I would like to say well-done to you cattle , but that may be taken the wrong way!
:D PB |
Originally Posted by cattle
I don't have the time or energy, can somoene else please deal with him today
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I was in a similar situation this summer (mid-late Aug) on my trip to the UK (outbound was OK in D, but return had to be W at time of booking becasue no D seats left at the time I did the Aeroplan booking).
At LHR the kids and I got our J seats no problem. All I did at checkin was mention that it was a D reward but that the time of booking there were no seats in D. Checkin agent said no problem, lots of room in J today. There was one hiccup though, but it was not related to the D/W issue. We arrived at LHR at 1130 for our 1530 flight. I enquired as to whether we could get on the 1300. Checkin agent said there was room (in J) but that we would have to pay a "change fee" of C$75 *per ticket*. I said I thought that same-day standby was permitted. He said, sorry but they've changed the rules. It wasn't worth the C$225 for the 3 of us to arrive 2.5 hours sooner (and besides the ankle-biters were just about to literally do that...) so I checked in for the 1530. At the MLL I asked the agent at the front desk to confirm that C$75 was the correct change fee. He seemed as surprised as I was, but he phoned down to someone in the office and after a while he told me that there was now a change fee but that the checkin agent should have quoted me C$25 per ticket, not C$75. It was a moot point by this time as our bags had been checked and it was less than an hour to the 1300's departure. I was a bit miffed as I would most likely have paid C$75 in total (3x25) to get the kids back 2.5 hours earlier. However, the lounge was a great way to keep the kids busy for some time and the service on the 1530 was excellent. Apologies for the thread drift. |
found this on the aeroplan website...
"Changes to the flight date(s) and/or flight number(s) can be made for a fee of CA$25 per ticket, plus applicable taxes, at any time, when there is no change to the itinerary. " it specifies that the fee exists for changes at ANY TIME. i wonder when this was changed if it ever was. like hogtown, i thought standby travel on reward tickets were permissible. |
Originally Posted by vancb
it specifies that the fee exists for changes at ANY TIME. i wonder when this was changed if it ever was. like hogtown, i thought standby travel on reward tickets were permissible.
But, I stand to be corrected... |
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