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100% Air Canada Voucher - DEAD looking for info

100% Air Canada Voucher - DEAD looking for info

Old Jan 1, 2024, 9:33 pm
  #76  
 
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Can someone remind me what the stages of grief are, please? Asking for a friend.
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Old Jan 2, 2024, 6:23 am
  #77  
 
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Originally Posted by kangarooflyer88
Yes but those people are on Reddit and are not the intended audience of these codes. I would presume that Mystery Shoppers would be considered an authorized partner, along with AC employees that presumably have similar discount codes. Which begs the question, who would be neither an authorized AC employee or authorized AC partner that would qualify to use these codes? In any event, surely AC could afford to put some warnings in there for good measure to make it clear this isn't designed for general consumption.
Originally Posted by Smiley90
Oh I'm 100% sure the person who shared these codes knew fully well these weren't designed for general consumption.
Unless AC does something really boneheaded, they know who they issued that code to and quite likely that person has a lot of explaining to do (if not no longer working with AC in any capacity). Getting these codes should require several levels of approval (so would be tracked quite closely).

As for why they exist, I can think of several scenarios where the person would not be an AC employee or partner but still require such a code. It's usually assumed that there is a trust factor between the company issuing those types of codes (everyone has them) and the people using them. Adding more logic to address the myriad of scenarios where this could be misused could lead to other issues.
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Old Jan 2, 2024, 7:27 am
  #78  
Formerly known as tireman77
 
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Originally Posted by canopus27
Can someone remind me what the stages of grief are, please? Asking for a friend.
I'm reminded of this from the Premium fare deals forum https://www.flyertalk.com/forum/35660921-post302.html



Originally Posted by canadiancow
While we all know they read FT, you really don't think they have a way of tracking these things?
The fact that a lot of people on FT think that this place is so important that airline employees are scouring the site to find mistake fares and such is a source of entertainment to me.

I suspect the venn-diagram of these people has a large intersection with those who think their spend is important to their airline of choice and think they will be favourably considered when they threaten to take their money to another airline.

This is a place for people trying to maximise their benefits in the system and aviation geeks.

Last edited by Adam Smith; Jan 2, 2024 at 7:41 am Reason: Merge consecutive posts by same user
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Old Jan 2, 2024, 12:01 pm
  #79  
 
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Originally Posted by PLeblond
I'm reminded of this from the Premium fare deals forum https://www.flyertalk.com/forum/35660921-post302.html





The fact that a lot of people on FT think that this place is so important that airline employees are scouring the site to find mistake fares and such is a source of entertainment to me.

I suspect the venn-diagram of these people has a large intersection with those who think their spend is important to their airline of choice and think they will be favourably considered when they threaten to take their money to another airline.

This is a place for people trying to maximise their benefits in the system and aviation geeks.
If we go by the paperwork submitted by AC in its lawsuit against Seats.aero. It shows that AC has people paid to scour the messages posted in the Seats.aero Discord channel.
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Old Jan 2, 2024, 12:20 pm
  #80  
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Originally Posted by hoipolloi
If we go by the paperwork submitted by AC in its lawsuit against Seats.aero. It shows that AC has people paid to scour the messages posted in the Seats.aero Discord channel.
Wow... what a colossal waste of time, money and resources. I can't speak for Seats.aero and I have never frequented the site, but the any possible information of value to AC on FT is so infinitesimally small that their the ROI would be almost negative.
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Old Jan 2, 2024, 12:39 pm
  #81  
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This is the same company that sent out E75 status to people who didn't qualify. So losing discount codes is just another one of the daily mistakes large companies make. Hopefully some people were able to make it work for them.
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Old Jan 2, 2024, 12:52 pm
  #82  
 
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Originally Posted by PLeblond
Wow... what a colossal waste of time, money and resources. I can't speak for Seats.aero and I have never frequented the site, but the any possible information of value to AC on FT is so infinitesimally small that their the ROI would be almost negative.
I think you're overestimating the cost to have a staff member monitor FT. An intern or entry-level hire is going to find all the necessary info for what's listed the Seats.Aero brief in a morning's work, and could easily monitor FT/Reddit/Discord/FB in an hour a day, with instructions to only flag a short list of issues to anyone higher up.

The cost to AC for this work is in the order of a few hundred dollars a week at most, easily recouped even if that work is completely wasted all year aside from catching a single mistake fare.
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Old Jan 2, 2024, 12:53 pm
  #83  
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Originally Posted by Porch
This is the same company that sent out E75 status to people who didn't qualify. So losing discount codes is just another one of the daily mistakes large companies make. Hopefully some people were able to make it work for them.
They didn't "lose it". Someone sharing something they weren't allowed to isn't the company losing it.
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Old Jan 2, 2024, 1:16 pm
  #84  
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Originally Posted by YOWgary
I think you're overestimating the cost to have a staff member monitor FT. An intern or entry-level hire is going to find all the necessary info for what's listed the Seats.Aero brief in a morning's work, and could easily monitor FT/Reddit/Discord/FB in an hour a day, with instructions to only flag a short list of issues to anyone higher up.

The cost to AC for this work is in the order of a few hundred dollars a week at most, easily recouped even if that work is completely wasted all year aside from catching a single mistake fare.
Yes, as usual you are probably correct.

I guess to me it's just that FT is such a small group of people with motivations outside of the vast majority of the flying public that I don't see the value for an airline. We are simply outliers who would skew the picture of the real market. Why bother wasting any resources on what goes on around here?
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Old Jan 2, 2024, 1:18 pm
  #85  
 
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Originally Posted by YOWgary

The cost to AC for this work is in the order of a few hundred dollars a week at most, easily recouped even if that work is completely wasted all year aside from catching a single mistake fare.
Perhaps one of us might be a mole and have a secret agreement with AC to promptly notify them. Who among our ramks wouldn't sell our souls for status and perks. Or just to set entitled newbies from various deal sites back in their place.

There may (or may not) already be a poster here who has had a consulting agreement with AC.....
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Old Jan 2, 2024, 1:26 pm
  #86  
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Originally Posted by PLeblond
Yes, as usual you are probably correct.

I guess to me it's just that FT is such a small group of people with motivations outside of the vast majority of the flying public that I don't see the value for an airline. We are simply outliers who would skew the picture of the real market. Why bother wasting any resources on what goes on around here?
Because we catch things they may not be aware of. It's not usually things like this thread. Bug reports for the app or website. eUp issues.

Just because only a few FTers are posting about something doesn't mean it isn't impacting hundreds of people. If a "normal person" sees "upgrade not available", they may just assume it's not available, and not realize that the website is being stupid. We know better, post about it, and then AC can read that multiple people are experiencing an issue, throw it in a bug tracker, triage it, and get it fixed. If issues never get reported to the right people, they never get fixed.
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Old Jan 2, 2024, 1:31 pm
  #87  
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Originally Posted by canadiancow
Because we catch things they may not be aware of. It's not usually things like this thread. Bug reports for the app or website. eUp issues.

Just because only a few FTers are posting about something doesn't mean it isn't impacting hundreds of people. If a "normal person" sees "upgrade not available", they may just assume it's not available, and not realize that the website is being stupid. We know better, post about it, and then AC can read that multiple people are experiencing an issue, throw it in a bug tracker, triage it, and get it fixed. If issues never get reported to the right people, they never get fixed.
Valid point. Although I assume people on FT who catch these things do report them to the airline, as I do when I come upon an issue.

I just don't expect that anything I do will change anything.
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Old Jan 2, 2024, 1:46 pm
  #88  
 
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Originally Posted by PLeblond
I guess to me it's just that FT is such a small group of people with motivations outside of the vast majority of the flying public that I don't see the value for an airline. We are simply outliers who would skew the picture of the real market. Why bother wasting any resources on what goes on around here?
Originally Posted by canadiancow
Because we catch things they may not be aware of. It's not usually things like this thread. Bug reports for the app or website. eUp issues.
Or, to put it another way - companies often pay handsomely to specialist consultants for focus-group feedback and secret-shopper research, but FTers provide hundreds of hours a year of this work for free, and any airline with half a brain can get the results of all this work for the cost of paying a low-level hire to keep an eye on the forums and distill the results into an occasional one-page briefing note.

If an ingredient change in The Omelette changes it for the negative, there'll be ten reviews here within a week. If there's a glitch costing Lat passengers too many eUp credits, the bug will be thoroughly dissected, tested, reproduced and documented in a dedicated 200-post thread.

...and frequent flyers often gain that status through years of work in the kind of field that knows how to communicate this kind of thing effectively, knows the difference between a one-off error and a systemic issue, and what can and cannot reasonably be expected from a travel experience.

Well, a lot of them, anyway.
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Old Jan 2, 2024, 2:54 pm
  #89  
 
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Originally Posted by Adam Smith
I take it you've never heard of Marc Tacchi.
Nope, never heard of him. Thats an extreme exhibit of stupidity at its finest.

Originally Posted by Smiley90
Which you'll lose. benefits obtained through fraudulent means aren't something a credit card company is going to defend you about. Hope you've used up all your AP miles if you decide to go that route!
Not expecting to go that far. No email from AC whatsoever for now. Lets keep it that way. ;-)

Last edited by Adam Smith; Jan 2, 2024 at 2:59 pm Reason: Merge consecutive posts by same user
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Old Jan 2, 2024, 3:37 pm
  #90  
 
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Originally Posted by YOWgary
Or, to put it another way - companies often pay handsomely to specialist consultants for focus-group feedback and secret-shopper research
Some of whom receive 100% off coupon codes for their research which they promptly share with their friends and family and in some cases on Reddit too, apparently!

In other news I see the author of the original Reddit post with the 100% off discount removed their post:



I wonder why that is? Could it be that the discount doesnt work anymore or people are noticing AC is cancelling their flights? Maybe. But then why not update the post to indicate that? Another possibility is that the author is now in over their heads and realize that AC will come after them and its better to mitigate the damage they caused now versus riding it out to its conclusion. I am not a lawyer, but I suspect Air Canada will be able to subpoena Reddit to find out who posted the message. Additionally, I suspect they could also ask Reddit to provide the original post and all comments since typically most firms retain data even if it is deleted to the general public.

But its like I always say, AC drama is the best drama out there, particularly when AC Security is involved. Folks, get out your hotdogs, popcorn, crackerjack and extra large Coke this ones gonna be a doozy!

-RooFlyer88
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