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-   -   Adding Lap Infant (https://www.flyertalk.com/forum/air-canada-aeroplan/2138545-adding-lap-infant.html)

fura2 Oct 16, 2023 12:35 pm
Adding Lap Infant
 
Booked two award flights on Aeroplan for a Singapore Airlines flight. I called Aeroplan to add a lap infant to the flights, but the customer service rep stated that since it is a Singapore Airlines flight, he cannot add the lap infant and I must contact Singapore Airlines to do so. Is this true?

yyzspan Oct 16, 2023 1:10 pm
Originally Posted by fura2 (Post 35668406)
Booked two award flights on Aeroplan for a Singapore Airlines flight. I called Aeroplan to add a lap infant to the flights, but the customer service rep stated that since it is a Singapore Airlines flight, he cannot add the lap infant and I must contact Singapore Airlines to do so. Is this true?
No AP should be able to add lap infant to your ticket, maybe check with another agent.

fura2 Oct 16, 2023 1:14 pm
I hung up and called again; the 2nd Aeroplan phone agent was able to add the infant without issue. Aeroplan lap infant tickets emailed to me and I confirmed on Singapore Airlines website the lap infant is indeed on the itinerary. Thank you!

tanlee07 Feb 8, 2024 3:51 pm
Originally Posted by fura2 (Post 35668535)
I hung up and called again; the 2nd Aeroplan phone agent was able to add the infant without issue. Aeroplan lap infant tickets emailed to me and I confirmed on Singapore Airlines website the lap infant is indeed on the itinerary. Thank you!
Hi, question for you as i'm trying to book a flight for me and my wife and our infant from LAX to SIN on aeroplan for singapore airlines too. How did aeroplan charge you. Thanks


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