Air Canada using Rouge planes on mainline
Sep 13, 23, 1:54 pm
#61
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,670
That's the point they market Air Canada separately from rouge. If (1) it only affects a few fins and (2) it's unlikely to result in a bunch of people changing their plans, the least AC can do is be forward about it.
Sep 13, 23, 2:26 pm
#62
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Elite/Ambassador. NEXUS, National
Posts: 4,320
They don't contractually obligate themselves to any particular aircraft or aircraft configuration, except when they do.
Sep 13, 23, 2:35 pm
#63
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,670
My only point is they can handle it differently than "surprise! here's a rouge plane" if they really wanted.
Sep 13, 23, 2:40 pm
#64
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Elite/Ambassador. NEXUS, National
Posts: 4,320
Nov 1, 23, 9:10 pm
#65
Join Date: May 2014
Location: YYZ/YOW/YVR/SEA
Programs: AC 75K/Marriott Platinum Elite
Posts: 14
Bait & switch still happening
On FIN 252 tonight from YYZ to YOW and its a Rouge badged Aircraft. No IFE, no legroom, red curtains.
As of check-in time this flight was supposed to be a A320-200, and its now a A319-100 (without notice of equipment change). That means my 17F seat is no longer an exit row either (again no notice).
Im 61 and avoid rouge at all costs would not have booked this flight if Id known, even for the 40 minutes from YYZ to YOW.
Ill file a complaint and Im sure get a 15% off base date voucher, but this is BS.
As of check-in time this flight was supposed to be a A320-200, and its now a A319-100 (without notice of equipment change). That means my 17F seat is no longer an exit row either (again no notice).
Im 61 and avoid rouge at all costs would not have booked this flight if Id known, even for the 40 minutes from YYZ to YOW.
Ill file a complaint and Im sure get a 15% off base date voucher, but this is BS.
Nov 1, 23, 9:44 pm
#66
Join Date: Apr 2023
Location: YVR
Posts: 74
On FIN 252 tonight from YYZ to YOW and its a Rouge badged Aircraft. No IFE, no legroom, red curtains.
As of check-in time this flight was supposed to be a A320-200, and its now a A319-100 (without notice of equipment change). That means my 17F seat is no longer an exit row either (again no notice).
Im 61 and avoid rouge at all costs would not have booked this flight if Id known, even for the 40 minutes from YYZ to YOW.
Ill file a complaint and Im sure get a 15% off base date voucher, but this is BS.
As of check-in time this flight was supposed to be a A320-200, and its now a A319-100 (without notice of equipment change). That means my 17F seat is no longer an exit row either (again no notice).
Im 61 and avoid rouge at all costs would not have booked this flight if Id known, even for the 40 minutes from YYZ to YOW.
Ill file a complaint and Im sure get a 15% off base date voucher, but this is BS.
Yep, my flight scheduled for December got a similar switch. From a 333 to a Rouge 321. No notice or anything about the change in seats or equipment. if I didn't look at my upcoming bookings, I wouldn't have known till a week or two before. Atleast AC has "given" enough time for people to change flights if they need to. It's disappointing that they're even doing it. Atleast swap to a mainline A321 with two class config and not an all economy rouge A321. I can't imagine if some people who are scheduled to fly business lie-flat end up finding out last minute they're flying in rouge economy. 🤣 Sigh.
Nov 1, 23, 10:06 pm
#67
Join Date: Aug 2009
Location: YLW
Programs: AC- SE100 1MM, HH Diamond, National , Nexus/GE
Posts: 4,238
On Oct 12 AC442 YYZ-YOW was an A319 Mainline and I was actually excited to be on that as AC only has three in service now. Well, it was switched to Rouge, but with the Mainline crew, I did receive notice several hours before. I was in 1F so I had that secret 110V Plug on the bottom right of the bulkhead where they plug in the vacuum. It is only a one hour flight so, I simply let it go 
Nov 1, 23, 10:54 pm
#69
Join Date: Oct 2022
Programs: Aeroplan SE; Marriott Bonvoy Ambassador
Posts: 1,365
Yeah. I am confused with the all Y one. I know there were a few all PY 319 operating a couple of years back.
Rouge J is still suboptimal due to only 12 J seats. Switching mainline to Rouge probably will displacing some J pax and give elites less chance to upgrade.
Rouge J is still suboptimal due to only 12 J seats. Switching mainline to Rouge probably will displacing some J pax and give elites less chance to upgrade.
Nov 1, 23, 10:56 pm
#70
Join Date: Mar 2022
Programs: Aeroplan
Posts: 434
Nov 1, 23, 11:49 pm
#71
Join Date: Apr 2023
Location: YVR
Posts: 74
Could be a glitch, but I didn't want to take a chance so I just called in to change my flight to an earlier one.
Nov 2, 23, 12:28 am
#72
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, AA PPro, UA Gold, Bonvoy Tit LT Sil, Hyatt Glob, HH Diamond, Accor Silver
Posts: 43,531
On FIN 252 tonight from YYZ to YOW and it’s a Rouge badged Aircraft. No IFE, no legroom, red curtains.
As of check-in time this flight was supposed to be a A320-200, and it’s now a A319-100 (without notice of equipment change). That means my 17F seat is no longer an exit row either (again no notice).
I’m 6’1” and avoid rouge at all costs — would not have booked this flight if I’d known, even for the 40 minutes from YYZ to YOW.
I’ll file a complaint and I’m sure get a 15% off base date voucher, but this is BS.
As of check-in time this flight was supposed to be a A320-200, and it’s now a A319-100 (without notice of equipment change). That means my 17F seat is no longer an exit row either (again no notice).
I’m 6’1” and avoid rouge at all costs — would not have booked this flight if I’d known, even for the 40 minutes from YYZ to YOW.
I’ll file a complaint and I’m sure get a 15% off base date voucher, but this is BS.
One of my first trips as SE was YYZ-YUL-MCO, on a E90 and 320.
I was booked, with a friend, in exit rows, on both flights.
Both were changed to a 319, with the same seat numbers, and therefore not exit rows.
No one was willing to help.
Other than the IFE (which, on such a short flight, probably isn't super useful for watching a movie (but may have other uses)), is there much difference between a mainline exit row and rouge compared to a mainline exit row and mainline row 30?
Dec 1, 23, 9:35 am
#73
Join Date: Dec 2023
Programs: Aeroplan
Posts: 5
Air Canada wilfully lying
We flew Calgary to Toronto on Fin 252. Was a Rouge Aircraft. Had been booked on Air Canada Business class. Rouge Premium is no where close to regular business class. Nothing at seat worked. Flight attendant provided us with a code for a 15% discount on our next flight. Contacted Air Canada and they essentially called me a liar. Told me that we flew on an Air Canada plane.
Based on other messages here, I'll be escalating this through legal counsel.
Based on other messages here, I'll be escalating this through legal counsel.
Dec 1, 23, 9:46 am
#74
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Elite/Ambassador. NEXUS, National
Posts: 4,320
We flew Calgary to Toronto on Fin 252. Was a Rouge Aircraft. Had been booked on Air Canada Business class. Rouge Premium is no where close to regular business class. Nothing at seat worked. Flight attendant provided us with a code for a 15% discount on our next flight. Contacted Air Canada and they essentially called me a liar. Told me that we flew on an Air Canada plane.
Based on other messages here, I'll be escalating this through legal counsel.
Based on other messages here, I'll be escalating this through legal counsel.
Dec 1, 23, 9:52 am
#75
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Gold, DL PM, WS Plat, BA Silver, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,114
We flew Calgary to Toronto on Fin 252. Was a Rouge Aircraft. Had been booked on Air Canada Business class. Rouge Premium is no where close to regular business class. Nothing at seat worked. Flight attendant provided us with a code for a 15% discount on our next flight. Contacted Air Canada and they essentially called me a liar. Told me that we flew on an Air Canada plane.
Based on other messages here, I'll be escalating this through legal counsel.
Based on other messages here, I'll be escalating this through legal counsel.
What exactly do you expect to get out of "escalating this through legal counsel"? You got where you were going and they gave you a 15% off code as compensation for whatever reduction in quality of service you received, which is essentially nil, so in what way are you worse off than if you had flown on a mainline aircraft? (Which, technically, FIN 252 currently is, since it has been leased from rouge back to mainline, so in a way they're not wrong in telling you that you flew on an AC aircraft).
