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Pax allegedly kicked off AC flight after refusing to sit in seats with vomit on them

Pax allegedly kicked off AC flight after refusing to sit in seats with vomit on them

Old Sep 5, 2023, 4:50 pm
  #31  
 
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Here’s an interview with the observing passenger that aired the local news talk radio this afternoon: https://www.iheartradio.ca/cjad/news...9?mode=Article

A couple observations: First, the passenger sitting next to the deplaned ladies was a Montreal police officer who apparently tried to explain to the pilot in French that the situation didn’t need to be escalated. Secondly, my read on the “banning” is that the act of having security remove them from the flight would result in them being placed on the no-fly list. Not that it should matter but it seems to be portrayed as a result of being escorted from the plane by security, not an explicit threat from the pilot.
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Old Sep 5, 2023, 4:58 pm
  #32  
 
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The story made CNN this morning: https://www.cnn.com/travel/article/a...ntl/index.html
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Old Sep 5, 2023, 5:26 pm
  #33  
 
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!! Treat all body fluids (such as diarrhea, vomit, or blood) like they are infectious. !!

https://www.cdc.gov/quarantine/air/m...abin-crew.html

...guess some folks (in charge) flying these tin cans need to get in step with the latest jet age recommendations ..no?
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Old Sep 5, 2023, 5:38 pm
  #34  
 
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Originally Posted by ffsim
Here’s an interview with the observing passenger that aired the local news talk radio this afternoon: https://www.iheartradio.ca/cjad/news...9?mode=Article

A couple observations: First, the passenger sitting next to the deplaned ladies was a Montreal police officer who apparently tried to explain to the pilot in French that the situation didn’t need to be escalated. Secondly, my read on the “banning” is that the act of having security remove them from the flight would result in them being placed on the no-fly list. Not that it should matter but it seems to be portrayed as a result of being escorted from the plane by security, not an explicit threat from the pilot.
Which in turn was probably a result of the ignorant or maliciously lieing employees (pilot and FAs?) threatening that if they got off the plane they were on their own with no rebooking or compensation. Honestly, I wish employees who make things up in order to intimidate people with threats could be held individually accountable (and that may happen in this case if true). Just imagine if their communication was "I'm so sorry, we don't have any other seats and no way to clean these. We can make sure you are rebooked at no charge on the next flight possible, and I've submitted a report for additional compensation for your inconvenience; customer service will be in touch". Still not as ideal as the cleaners identifying the problem and having it proactively handled at the gate by asking for volunteers and using VDB/IDB as necessary, but far better than threatening innocent customers.
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Old Sep 5, 2023, 6:09 pm
  #35  
 
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Originally Posted by jmastron
Which in turn was probably a result of the ignorant or maliciously lieing employees (pilot and FAs?) threatening that if they got off the plane they were on their own with no rebooking or compensation. Honestly, I wish employees who make things up in order to intimidate people with threats could be held individually accountable (and that may happen in this case if true). Just imagine if their communication was "I'm so sorry, we don't have any other seats and no way to clean these. We can make sure you are rebooked at no charge on the next flight possible, and I've submitted a report for additional compensation for your inconvenience; customer service will be in touch". Still not as ideal as the cleaners identifying the problem and having it proactively handled at the gate by asking for volunteers and using VDB/IDB as necessary, but far better than threatening innocent customers.
Well said!

There might not have been but if the allegations are proven that pilot was way out of line. No wonder airline employees are getting less respect these days!

Pilots may be in charge of operating the plane but they are still hired help. It's not their job to determine how their employer will get their customers to their destination or getting their employer to decide who to do business with. I'm pretty sure if the passengers who complained were deadheading pilots this would have been handled differently. Again, if the allegations are true the AC should provide generous compensation and claim back from whatever crewmembers were involved.

I wonder if the staff attempt to find out if any non-revs on the flight as they are the ones who should be forced to sit on vomit before any paying customers.

Last edited by stevendorechester; Sep 5, 2023 at 6:23 pm
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Old Sep 5, 2023, 6:33 pm
  #36  
 
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Originally Posted by stevendorechester
Well said!
I wonder if the staff attempt to find out if any non-revs on the flight as they are the ones who should be forced to sit on vomit before any paying customers.
What...force an Air Canada Employee to sit in a Bio-Hazard??? You are kidding...right???
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Old Sep 5, 2023, 6:49 pm
  #37  
 
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Originally Posted by curiouspax
What...force an Air Canada Employee to sit in a Bio-Hazard??? You are kidding...right???
To a certain extent...it's more my way of saying "how would you like it if someone did it to you? ". Nobody should be allowed to sit in vomit but are posts where flight crews have no problems allowing passengers to do it.

Still, we don't know if there were employees or their families/friends on that flight traveling on free tickets. If this was the case they should have been removed so that fare paying customers could be accomodated.
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Old Sep 5, 2023, 6:49 pm
  #38  
 
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Originally Posted by canadiancow
But wow... the passengers were ready to fly wrapped in blankets so they didn't touch the vomit.
And they were still removed from the flight! That blows me away.
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Old Sep 5, 2023, 7:34 pm
  #39  
 
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Originally Posted by stevendorechester
Pilots may be in charge of operating the plane
To this point: safely. Flights don't take off all the time for safety reasons; flights are diverted all the time for safety reasons. Flight are canceled or diverted because of malfunctioning LAVs.

Human vomit, by reasonable view, has to be considered unsafe. The pilot unquestionably failed his professional responsibilities here.
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Old Sep 6, 2023, 2:49 am
  #40  
 
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Terrible PR, given Qantas just got rekt by Australian media, it's probably time tfor some goodwill. There is a risk if the flying public is fed up enough that more regulation will be introduced.
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Old Sep 6, 2023, 6:36 am
  #41  
 
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Originally Posted by RangerNS
To this point: safely. Flights don't take off all the time for safety reasons; flights are diverted all the time for safety reasons. Flight are canceled or diverted because of malfunctioning LAVs.

Human vomit, by reasonable view, has to be considered unsafe. The pilot unquestionably failed his professional responsibilities here.
+1. Delta recently turned around a flight because of diarrhea. Definitely considered a biohazard.

of course, that incident a lot bigger since it was throughout the entire cabin. But I’d argue in this case it would justify it too.
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Old Sep 6, 2023, 7:01 am
  #42  
 
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This was a Rouge flight. I wonder if that had anything to do with the crew's approach to the customers?
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Old Sep 6, 2023, 10:03 am
  #43  
 
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I hate to think what the Pilot’s hygiene standards are if the Pilot thinks that is acceptable…..

Ewwwww to all Air Canada.
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Old Sep 6, 2023, 10:32 am
  #44  
 
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Originally Posted by 172pilot
This was a Rouge flight. I wonder if that had anything to do with the crew's approach to the customers?
Could be a Rouge Captain too.
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Old Sep 6, 2023, 12:54 pm
  #45  
 
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Originally Posted by 172pilot
This was a Rouge flight. I wonder if that had anything to do with the crew's approach to the customers?
Originally Posted by Davvidd
Could be a Rouge Captain too.
It's either both or neither.
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