Air Canada Apologizes for not letting blind woman fly with guide dog
#1
Original Poster
Join Date: Jan 2015
Posts: 2,094
Air Canada Apologizes for not letting blind woman fly with guide dog
Didn't see this posted...
https://www.cbc.ca/news/canada/toron...-dog-1.6629205
I get the part about not having the ID card, but I thought it was pretty standard to register any animal prior to the flight for every airline...
I suspect the crew in Minnesota are going to get a talking to...
https://www.cbc.ca/news/canada/toron...-dog-1.6629205
I get the part about not having the ID card, but I thought it was pretty standard to register any animal prior to the flight for every airline...
I suspect the crew in Minnesota are going to get a talking to...
#3
FlyerTalk Evangelist
Join Date: Jul 2010
Programs: AA
Posts: 13,246
Sounded like it was a roundtrip MSP-YYZ-MSP. Allowed to board in MSP for MSP-YYZ, not allowed to board for YYZ-MSP. Yes it should've been addressed at MSP before letting her board that outbound flight. Sometimes letting somebody pass "just this one time" causes trouble down the line, like it did here.