AC touting upcoming service enhancements (October 2022)
#46
Join Date: Mar 2022
Programs: Aeroplan E75K, Marriott gold, HHonors silver
Posts: 20
I hope these changes mean the end of the croissants being wrapped in cello.
#47
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
* As far as I can see, no mention of resumption of the pre-pandemic breakfast service on eastbound TATL routes. That plastic-wrapped pastry thing they're serving now is an abomination to European culture.
#48
Join Date: May 2009
Location: Canada's worst airport....YYJ
Programs: AC: E75K, Marriott :Titanium, National: EXEC ELITE
Posts: 596
Oh. not for many years now. Westjet went to a library IFE system, accessed through your personal device, a long time ago, and the quantum of content is highly underwhelming. AC has it beats hands down, and Live TV is a legitimate enhancement.
#50
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,324
The Express gates are substantially more than 200m from the SS.
#52
Join Date: Dec 2010
Location: YYZ
Programs: AC 50K, Marriott Lifetime Platinum
Posts: 1,550
It's nice to finally see the Y meal updates. I took part in a focus group back in 2019 to get opinions on the new food offerings, tray layout and breakfast choices. It was a nice improvement and then COVID happened. Assuming AC rolls out what I was presented back then, it should be a nice improvement.
#53
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
Don't quite follow the technology but Live TV on existing carriers has always been an issue when flying over a body of water. Has the changed? Have been blacked out on several American carriers flying over the Pacific to Hawaii.
#54
Join Date: Dec 2002
Posts: 8,002
A car would be useful for a tight airside connection where there is no time to visit the lounge.
ie: connecting from gate 24 to 62.
No point in getting to the connecting flight to quickly is there is checked baggage to wait for.
#55
Join Date: Nov 2018
Location: Vancouver
Programs: AC SE100K 1MM, FB Platinum, Bonvoy Platinum Elite, IHG Gold Elite, Hilton Gold
Posts: 1,603
The gates that are at the end of the Pier C are probably a 10-15 minute walk from the international lounge and if you are being driven gate to gate, the walk could be further. But I do agree, it is not like YVR is Frankfurt where the gates can be over a 30 minute walk from each other. There is the "coolness" factor of being picked up in a car at a domestic gate though...
#56
Join Date: Oct 2022
Programs: Aeroplan SE; Marriott Bonvoy Ambassador
Posts: 1,553
The gates that are at the end of the Pier C are probably a 10-15 minute walk from the international lounge and if you are being driven gate to gate, the walk could be further. But I do agree, it is not like YVR is Frankfurt where the gates can be over a 30 minute walk from each other. There is the "coolness" factor of being picked up in a car at a domestic gate though...
#57
Join Date: Oct 1999
Location: New York
Posts: 7,347
Honestly I don't see much improvement here!
Pre-takeoff beverages and hot towels and new amenity kits are nice, but the key elements are still missing - such as the reintroduction of fruit and cheese board on main meals on all daytime and early evening flights, as well as a proper hot breakfast and hot light meals as second meals on many of these transatlantic flights. The croissant in a plastic wrap is unacceptable and a hot breakfast option should always be offered. I don't want a random supermarket style cheese and cracker plate as breakfast. I want an omelet or at least some real warm pastries like croissants and fruit Danish! On Vancouver/Calgary/Edmonton to and from Europe flight should feature a hot breakfast and a hot light meal as the second meal.
I still don't have much incentive to fly AC business especially after flying Austrian and Lufthansa business class transatlantic flights.
Carfield
Pre-takeoff beverages and hot towels and new amenity kits are nice, but the key elements are still missing - such as the reintroduction of fruit and cheese board on main meals on all daytime and early evening flights, as well as a proper hot breakfast and hot light meals as second meals on many of these transatlantic flights. The croissant in a plastic wrap is unacceptable and a hot breakfast option should always be offered. I don't want a random supermarket style cheese and cracker plate as breakfast. I want an omelet or at least some real warm pastries like croissants and fruit Danish! On Vancouver/Calgary/Edmonton to and from Europe flight should feature a hot breakfast and a hot light meal as the second meal.
I still don't have much incentive to fly AC business especially after flying Austrian and Lufthansa business class transatlantic flights.
Carfield
#59
Join Date: Mar 2014
Location: Canada
Programs: AC SE100k, Marriott Titanium Elite, Accor Platinum, National Executive Elite
Posts: 349
Honestly I don't see much improvement here!
Pre-takeoff beverages and hot towels and new amenity kits are nice, but the key elements are still missing - such as the reintroduction of fruit and cheese board on main meals on all daytime and early evening flights, as well as a proper hot breakfast and hot light meals as second meals on many of these transatlantic flights. The croissant in a plastic wrap is unacceptable and a hot breakfast option should always be offered. I don't want a random supermarket style cheese and cracker plate as breakfast. I want an omelet or at least some real warm pastries like croissants and fruit Danish! On Vancouver/Calgary/Edmonton to and from Europe flight should feature a hot breakfast and a hot light meal as the second meal.
I still don't have much incentive to fly AC business especially after flying Austrian and Lufthansa business class transatlantic flights.
Carfield
Pre-takeoff beverages and hot towels and new amenity kits are nice, but the key elements are still missing - such as the reintroduction of fruit and cheese board on main meals on all daytime and early evening flights, as well as a proper hot breakfast and hot light meals as second meals on many of these transatlantic flights. The croissant in a plastic wrap is unacceptable and a hot breakfast option should always be offered. I don't want a random supermarket style cheese and cracker plate as breakfast. I want an omelet or at least some real warm pastries like croissants and fruit Danish! On Vancouver/Calgary/Edmonton to and from Europe flight should feature a hot breakfast and a hot light meal as the second meal.
I still don't have much incentive to fly AC business especially after flying Austrian and Lufthansa business class transatlantic flights.
Carfield
I agree, return to at least the old service standards is long overdue and trying to catch up to best practices of carriers vis-a-vis food would be fantastic. For me though, fast/stable wifi, bluetooth connectivity, solid IFE, and a good hard product are the deciding factors.
#60
Join Date: Jan 2010
Location: YYZ
Programs: AC SE 100K MM; Marriott Lifetime Titanium, Avis Presidents Club
Posts: 1,075