AC touting upcoming service enhancements (October 2022)
#16
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,422
Finally!
Some thoughts based on recent flights:
Ditching the iPads in premiumRouge is a great idea, I much prefer to whip out my mac and watch something there. No need for a grimy iPad.
I've missed the warm nuts & hot towels but for me, one of the biggest positives in this announcement is that they'll hang my jacket. I usually end up flying with a blazer / sport coat or whatever, and on those long haul sectors having to scrunch it up in the bin (or hang it on the minuscule "hook" really irked me.
Overall, there are a few enhancements, but mostly just restoration of pre-covid service levels- which I am not complaining about. Quite happy to see this!
I'll be in the YUL Int'l MLL in a couple weeks, hopefully they'll have some of the "bubbly and rosé" on offer.
Some thoughts based on recent flights:
Ditching the iPads in premiumRouge is a great idea, I much prefer to whip out my mac and watch something there. No need for a grimy iPad.
I've missed the warm nuts & hot towels but for me, one of the biggest positives in this announcement is that they'll hang my jacket. I usually end up flying with a blazer / sport coat or whatever, and on those long haul sectors having to scrunch it up in the bin (or hang it on the minuscule "hook" really irked me.
Overall, there are a few enhancements, but mostly just restoration of pre-covid service levels- which I am not complaining about. Quite happy to see this!
I'll be in the YUL Int'l MLL in a couple weeks, hopefully they'll have some of the "bubbly and rosé" on offer.
#18
Suspended
Join Date: Oct 2019
Posts: 166
Is slippery a part of the new amenity? Flying YYZ-NRT today and it’s my first time seeing AC provides it. That said, I don’t fly AC transpacific too often so I don’t really know.
#19
FlyerTalk Evangelist
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,652
No specific mention of bringing back warmed nuts or plated main course.
Wonder if they will be part of these enhancements.
Wonder if they will be part of these enhancements.
#21
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,361
Slippers have been on transpacific flights and other ULR flights (eg: YYZ-DOH) for a while, although they may have taken a hiatus during Covid.
#22
Join Date: Mar 2016
Programs: AC SE
Posts: 1,505
It will be nice to be able to stop complaining about the absence of these things and go back to griping about their presence. Like how 50% of each towel is piping hot while the other half is either stone cold or bone dry. Etc. Can’t wait!
#23
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,226
- Return of pre-departure beverages on international flights, plus hot towel service and warm nuts bar snacks throughout all our premium cabins
#24
Join Date: Oct 2022
Programs: Aeroplan SE; Marriott Bonvoy Ambassador
Posts: 1,553
I hope they can give us slippers in domestic and TATL signature cabins.
Last edited by Adam Smith; Oct 27, 2022 at 11:40 am Reason: Remove large quoted image
#25
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,324
#26
Join Date: Mar 2022
Programs: AC 75K MM
Posts: 10
Got an email a few minutes ago from AC saying I have free wifi on my November trip. The funny thing is I am in economy and not flying premium rouge for this PNR, but the email says, "as you are flying in PR". Wonder if my status pass has anything to do with this.
#27
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
Don't get your hopes up. Nowhere in that press release is Champagne mentioned. AC is struggling to offer proper Champagne in its J cabins, there is no way they will be offering it in lounges.
The LHR MLL had Champagne until a few months ago. Not anymore.
The LHR MLL had Champagne until a few months ago. Not anymore.
#28
Join Date: Mar 2014
Location: Canada
Programs: AC SE100k, Marriott Titanium Elite, Accor Platinum, National Executive Elite
Posts: 349
#29
Join Date: Jun 2014
Location: YVR
Programs: SE 100K
Posts: 935
Announcements =/= execution.
Most of this sounds good. Let's see how it goes.
Still wish they could get some little / simple things right (basic IT functions...) while also implementing these changes.
Most of this sounds good. Let's see how it goes.
Still wish they could get some little / simple things right (basic IT functions...) while also implementing these changes.
#30
FlyerTalk Evangelist
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,652
That's a disappointing downgrade. One more reason not to connect at LHR.
That's what happens when I click through on one link but not the other. :-)
That's what happens when I click through on one link but not the other. :-)
Last edited by The Lev; Oct 27, 2022 at 3:33 pm Reason: Merge consecutive posts by same user