Aug 24, 2022, 3:05 pm
Last edit by: Seat13F_AC_CRJ
Access
Please see this thread for questions on access to the MLLs and where they're located. Moderator note: questions about access posted in this thread will be deleted.
Directory of Lounge Threads
AC has three types of lounges. Each has its own thread. This thread is for MLLs. If you have questions about another type of lounge, please visit the relevant thread.
Showers
YYZ
YVR
YUL
Please see this thread for questions on access to the MLLs and where they're located. Moderator note: questions about access posted in this thread will be deleted.
Directory of Lounge Threads
AC has three types of lounges. Each has its own thread. This thread is for MLLs. If you have questions about another type of lounge, please visit the relevant thread.
- Maple Leaf Lounges (“MLLs”): essentially, regular lounges
- Café: café-style lounge with limited access and grab-and-go food
- Signature Suites: essentially, only for long-haul international business class passengers
Showers
YYZ
- Dom - open
- Intl - open
- TB - open
YVR
- Dom - closed, pending renovation (inquired on April 20, 2023) (Inquired 22Jun2023, and again on 27-March-2024, "No idea when they will reopen".)
- Intl - open
- TB - open
YUL
- Intl - open
MLLs - information & experiences (July 2022 onwards)
Oct 17, 2022, 5:55 pm
#256
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,194
Monday 630am, YYZ transborder, 99% full. Waited in a lineup of 12 or so for 10min before they let about half through. Almost impossible to find 2 seats together. People sitting on the floor as well. Served veggie frittatas and turkey/egg/cheese english muffin sandwiches.
*the only "food' left out on the counter was some fruit and this big bowl of butter. "keep refrigerated"
Pointed this out to kitchen staff and said "you'll be throwing this out"
Reply was "yes i know how it is labeled, but manager says it must be stored on the counter." I opened one up--half melted and rancid.
Oct 18, 2022, 9:15 pm
#258
Join Date: Nov 2018
Location: Vancouver
Programs: AC SE100K 1MM, FB Platinum, Bonvoy Platinum Elite, IHG Gold Elite, Hilton Gold
Posts: 1,603
The YVR lounge situation is ridiculous. The international lounge doesn’t open till 11 and AC3 leaves at 13:15, never mind the ANA flight that leaves at 12:20. With OTP, anything less than 3 hours may cause you to misconnect and you get to YVR with the international lounge not open and a line up at domestic.
AC is just a joke already - lounge, inflight, concierge, call centre, IT - there’s literally nothing they do well. And enough with using COVID as an excuse for crappy service. Their saving grace is that WS is actually even worse.
AC is just a joke already - lounge, inflight, concierge, call centre, IT - there’s literally nothing they do well. And enough with using COVID as an excuse for crappy service. Their saving grace is that WS is actually even worse.
Oct 18, 2022, 9:55 pm
#259
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,194
YVR had no vodka 2 weeks ago either. One client was upset and arguing with the staff after already pouring her mixers
If AC had been using a different (more $) import brand, I'd blame it on reduced Russian exports.
If AC had been using a different (more $) import brand, I'd blame it on reduced Russian exports.
Oct 20, 2022, 5:20 pm
#261
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,726
I've spoken well of MLLs enough times in the past that I hope it's understood I'm not just a perpetual complainer.
YUL TB tonight is the absolute worst condition I've ever seen in a Maple Leaf Lounge. I get that it's nearly closing time, but it's messy, the food is in ROUGH shape, and they started packing up an awfully long time before closing.
Worst of all for a Montreal lounge, the smoked-meat sandwiches contain no actual smoked meat, and I'm pretty sure the roast beef that's used instead has gone off.
YUL TB tonight is the absolute worst condition I've ever seen in a Maple Leaf Lounge. I get that it's nearly closing time, but it's messy, the food is in ROUGH shape, and they started packing up an awfully long time before closing.
Worst of all for a Montreal lounge, the smoked-meat sandwiches contain no actual smoked meat, and I'm pretty sure the roast beef that's used instead has gone off.
Oct 20, 2022, 6:08 pm
#262
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,194
Heads up that on my last trip to YVR MLL TB, some airport official people with hardhats, vests, and clipboards were taking some HVAC measurements and commenting "I don't care they will just need to shut down for a few days for this maintenance, no other way."
Oct 20, 2022, 6:53 pm
#264
Moderator, Air Canada; FlyerTalk Evangelist
Original Poster
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,767
I was at YUL Dom on Tuesday. At capacity around midday, about a dozen people in line. I had a long connection and was going to Schwartz's for lunch anyway, so I didn't stick around to see how long it would take to get in. Much more reasonable around 5:30. Still busy, but there were places to sit and no waiting around to get in (other than the usual occasional waiting behind a few people to scan a BP). Since I had already been for a delicious plate of smoked meat, I didn't try the sandwiches that day.
Oct 20, 2022, 10:27 pm
#265
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Platinum Elite, IHG Gold, Hertz 5*
Posts: 2,132
Stepped off the elevator to usual zoo at YYZ DOM. Pushed ahead to ask of showers were open. Negative. Went downstairs and had a pleasant coffee in the cafe.
Oct 21, 2022, 8:38 am
#267
Join Date: Sep 2015
Posts: 1,186
From the rumors mill:
Heads up that on my last trip to YVR MLL TB, some airport official people with hardhats, vests, and clipboards were taking some HVAC measurements and commenting "I don't care they will just need to shut down for a few days for this maintenance, no other way."
Heads up that on my last trip to YVR MLL TB, some airport official people with hardhats, vests, and clipboards were taking some HVAC measurements and commenting "I don't care they will just need to shut down for a few days for this maintenance, no other way."
Oct 21, 2022, 11:37 am
#268
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,200
Apparently suggesting so around these parts is heresy. I've already proposed a set of more sanity based entry requirements - you're either a paid member, hold a premium credit card that includes a paid membership (ie, the United Club card as an example, I'm sure AC has an equivalent option), an AC *G flying internationally, a non-AC *G flying on any route per *A rules, or guess what - you don't get in.
Oct 21, 2022, 11:53 am
#269
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,226
