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MLLs - information & experiences (July 2022 onwards)

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Old Aug 24, 2022, 3:05 pm
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Access

Please see this thread for questions on access to the MLLs and where they're located. Moderator note: questions about access posted in this thread will be deleted.

Directory of Lounge Threads

AC has three types of lounges. Each has its own thread. This thread is for MLLs. If you have questions about another type of lounge, please visit the relevant thread.
  • Maple Leaf Lounges (“MLLs”): essentially, regular lounges
  • Café: café-style lounge with limited access and grab-and-go food
  • Signature Suites: essentially, only for long-haul international business class passengers

Showers

YYZ
  • Dom - open
  • Intl - open
  • TB - open

YVR
  • Dom - closed, pending renovation (inquired on April 20, 2023) (Inquired 22Jun2023, and again on 27-March-2024, "No idea when they will reopen".)
  • Intl - open
  • TB - open

YUL
  • Intl - open
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MLLs - information & experiences (July 2022 onwards)

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Old Sep 3, 2022, 9:00 am
  #136  
 
Join Date: Apr 2022
Programs: Air Canada SE; Marriott Bonvoy Titanium
Posts: 75
YVR Domestic full this morning at 8am.
Was a 5 minute wait to get in.
PaulYK is offline  
Old Sep 3, 2022, 9:15 am
  #137  
 
Join Date: Mar 2008
Programs: AC SE MM, Marriott Titanium
Posts: 904
Originally Posted by Adam Smith
I disagree. While lounges were getting more crowded before COVID, and AC's aren't the only lounges that are overcrowded right now, AC is significantly worse in this area. I've been bouncing around Canada, Europe and the US quite a bit over the summer, and the lounge overcrowding has consistently been worse at AC's lounges than other airlines' lounges or 3rd party lounges, based both on both my observations and my increased monitoring of other bits of FT.

I've not had or seen any wait to get in to lounges operated by LX, AF, KL, SK, WS, LH, OS, AY, or others (just off the top of my head) even at peak times. Busy inside, yes, maybe a minute or two for someone to scan a BP, but 45 minutes to get in, nothing like it.

I've seen PP/other pass holders turned away at a couple contract lounges when they've been at or near capacity and reserving the space for the airlines J customers, but massive lines being a daily occurrence has been only AC.
Too many Elites and too many credit card offerings.
YVRtoYYZ is offline  
Old Sep 4, 2022, 4:56 pm
  #138  
 
Join Date: Feb 2012
Location: PHX
Programs: AAexp, AC75k, HertzPC, NationalEE, Accor/MariottP, Hilton/HyattG
Posts: 3,614
Does anyone know if there is specific times for the food buffet lunch and dinner ?
SKYEG is offline  
Old Sep 5, 2022, 11:05 am
  #139  
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Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,884
Can anyone comment on likely ability to get into TB MLL at YYZ without a line. We’re on the 5pm to SFO in a couple of weeks - would be aiming probably to be past security at ~3pm. I suspect less busy than morning rush, but probably close to afternoon peak? Just don’t know if there are typically lines to get in typically?

i also have Plaza Premium access, but obviously, MLL is a better choice between the two - and my MLL access is just for this trip (thanks to a friend who gifted a status pass for this trip).
emcampbe is offline  
Old Sep 5, 2022, 12:26 pm
  #140  
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Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,324
Originally Posted by emcampbe
Can anyone comment on likely ability to get into TB MLL at YYZ without a line. We’re on the 5pm to SFO in a couple of weeks - would be aiming probably to be past security at ~3pm. I suspect less busy than morning rush, but probably close to afternoon peak? Just don’t know if there are typically lines to get in typically?

i also have Plaza Premium access, but obviously, MLL is a better choice between the two - and my MLL access is just for this trip (thanks to a friend who gifted a status pass for this trip).
My last time on that flight, on a Sunday, there was no line. Mind you boarding might have started when I got there. I don't like spending too much time in the TB MLL
emcampbe likes this.
canadiancow is offline  
Old Sep 5, 2022, 3:44 pm
  #141  
 
Join Date: Nov 2021
Programs: Aeroplan Super Elite
Posts: 101
Airport vs. MLL WiFi Battle

I was in the YYZ trans-border (F) section today, in the "express" MLL near gate F98. While this lounge is small and loud, due to it not having a full floor-to-ceiling wall, it's actually quite nice.

In this MLL, both the "Air Canada" lounge wifi and the YYZ airport wifi are available at full strength and I couldn't decide which to connect to. So, I decided to do a speed test to compare.

MLL "Air Canada" wifi network:
13.14 Mb/s down, 13.99 Mb/s up

YYZ "Toronto Pearson Wi-Fi":
261.18 Mb/s down, 230.16 Mb/s up

Needless to say, I am typing this post while connected to "Toronto Pearson Wi-Fi"

But for real, 13 Mb/s down is hilariously slow for what appears to be a new-ish lounge. Either they're throttling it far too intensely, or they're using network hardware from the '90s.

JordanK is offline  
Old Sep 5, 2022, 3:45 pm
  #142  
 
Join Date: Feb 2012
Location: PHX
Programs: AAexp, AC75k, HertzPC, NationalEE, Accor/MariottP, Hilton/HyattG
Posts: 3,614
Was downloading some videos both at YYC and YVR , free public airport wifi was much faster than AC MLL. I actually left the lounge early to sit at the gate for faster download speeds lol.
SKYEG is offline  
Old Sep 5, 2022, 4:29 pm
  #143  
 
Join Date: Apr 2013
Location: Toronto
Programs: Aeroplan E50k, MM
Posts: 224
Originally Posted by JordanK
But for real, 13 Mb/s down is hilariously slow for what appears to be a new-ish lounge. Either they're throttling it far too intensely, or they're using network hardware from the '90s.
Or there are a bunch of other people using the AC network or it is being shared with a whole bunch of other lounges and services. That speed is the connection back to the Bell or Rogers servers which goes out over the internet. It says nothing about the Wifi hardware within the lounge, which may be the latest and greatest.
wayner92 is offline  
Old Sep 5, 2022, 5:03 pm
  #144  
 
Join Date: Sep 2018
Location: LAX
Programs: AC SE, UA S, Bonvoy Titanium
Posts: 272
Originally Posted by emcampbe
Can anyone comment on likely ability to get into TB MLL at YYZ without a line. We’re on the 5pm to SFO in a couple of weeks - would be aiming probably to be past security at ~3pm. I suspect less busy than morning rush, but probably close to afternoon peak? Just don’t know if there are typically lines to get in typically?

i also have Plaza Premium access, but obviously, MLL is a better choice between the two - and my MLL access is just for this trip (thanks to a friend who gifted a status pass for this trip).
Data point today, entered the TB MLL around 3 for the 5pm LAX flight, no line to enter but only single seats available. I did eventually find a few empty "hidden tables" in the "TV Room", but anymore than 2 people is going to be a challenge to seat together.
recreationaltimetraveller is offline  
Old Sep 5, 2022, 5:19 pm
  #145  
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Join Date: Sep 2012
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Posts: 44,324
Originally Posted by recreationaltimetraveller
Data point today, entered the TB MLL around 3 for the 5pm LAX flight, no line to enter but only single seats available. I did eventually find a few empty "hidden tables" in the "TV Room", but anymore than 2 people is going to be a challenge to seat together.
Unless you're travelling with someone who has no qualms picking up tables and carrying them around...
canadiancow is offline  
Old Sep 5, 2022, 6:18 pm
  #146  
 
Join Date: Nov 2021
Programs: Aeroplan Super Elite
Posts: 101
Originally Posted by wayner92
Or there are a bunch of other people using the AC network or it is being shared with a whole bunch of other lounges and services. That speed is the connection back to the Bell or Rogers servers which goes out over the internet. It says nothing about the Wifi hardware within the lounge, which may be the latest and greatest.
I suppose that's possible, although I would be surprised that AC is running its own hardlines throughout the airport instead of using the airport's infrastructure. I would have thought it was more likely that AC has a wifi router jacked into the airport's ethernet network. But, I don't know enough about airport networks.
JordanK is offline  
Old Sep 6, 2022, 2:56 pm
  #147  
 
Join Date: Feb 2012
Location: PHX
Programs: AAexp, AC75k, HertzPC, NationalEE, Accor/MariottP, Hilton/HyattG
Posts: 3,614
lunch and dinner was identical at YVR except they changed the soup from mushroom to carrot.
SKYEG is offline  
Old Sep 6, 2022, 6:07 pm
  #148  
 
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
Originally Posted by SKYEG
lunch and dinner was identical at YVR except they changed the soup from mushroom to carrot.
The mushroom soup they were serving last Thursday was positively vile. It was basically gravy.
SilverChris is offline  
Old Sep 6, 2022, 10:57 pm
  #149  
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Join Date: Sep 2002
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Similar experience at the YYZ TB MLL this afternoon around 3PM, mostly single seats although we found a table along the left side with the bench seating. Didn't try the soups, but had a fairly good variety of cold and hot offerings, although most didn't exactly pass the 'taste test' and lacked any discernible flavor, which is a pretty tall order for a pesto sauce.
bocastephen is offline  
Old Sep 6, 2022, 11:05 pm
  #150  
 
Join Date: Oct 2007
Location: Calgary, Alberta, Canada
Programs: Aeroplan 75K, Bonvoy Titanium
Posts: 1,374
I got the last chicken waffle at YYC dinner service, yesterday (7 pm). It was pretty good!
King Chung Huang is offline  


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