The Travel Summit - Prince of Travel - Mark Nasr - Scott O’Leary - October 2022
Aug 16, 2022, 5:11 am
#16
Join Date: Mar 2008
Programs: AC SE MM, Marriott Titanium
Posts: 904
) questions for Mark/Scott, feel free to post them here and I'll add them to my list.Given the trend towards rewarding spend, will AC consider an additional level above SE (similar to Concierge Key or Global Services)?
Aug 16, 2022, 9:21 am
#18
Join Date: Jun 2014
Location: YVR
Programs: SE 100K
Posts: 935
1) Are they still working on IT tools to allow multi-city reward bookings through the website, or have they given up on this?
2) What are they doing to address the often horrendous IT experience where simple things can not be completed on the website and require a phone call?
(broad question but I think you know what I'm getting at)
2) What are they doing to address the often horrendous IT experience where simple things can not be completed on the website and require a phone call?
(broad question but I think you know what I'm getting at)
Aug 16, 2022, 10:58 am
#21
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
Questions:
1. Given the status extension promo for 30k in spend, are they doing anything for members that actually qualified on their own merits? Partial rollover of SQM/SQD, bonus MM miles etc
2. Any focus on improving the Aeroplan web site? (e.g. filters on the activity page etc)
3. What happened to PY flight passes?
4. Expand nominees (E75K = 1 nominee, SE = 2 nominees)
1. Given the status extension promo for 30k in spend, are they doing anything for members that actually qualified on their own merits? Partial rollover of SQM/SQD, bonus MM miles etc
2. Any focus on improving the Aeroplan web site? (e.g. filters on the activity page etc)
3. What happened to PY flight passes?
4. Expand nominees (E75K = 1 nominee, SE = 2 nominees)
Aug 16, 2022, 11:02 am
#22
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,231
Better for pax and better for the overworked call centre / Concierge teams.
Aug 16, 2022, 11:18 am
#23
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
Yeah, they've made it very clear they're working on that, and I'd be shocked if they don't discuss it before the question period.
Aug 16, 2022, 11:56 am
#24
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,163
I remain super frustrated that I could have spent lots of money this year (and therefore qualifying for 2023), buying tickets for flights that I planned to take next year (and therefore qualifying for 2024). The mid-year announce of the 30K promo, combined with no acknowledgement of my current year qualifying activities, and no SQD rollover, feels like it's punishing me.
At the very least, an SQD rollover (for SQD amounts that exceed this year's qualification requirements) would be very much appreciated.
Aug 16, 2022, 12:00 pm
#25
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
Can I underscore and then highlight this question? Perhaps put a gold star against it too?
I remain super frustrated that I could have spent lots of money this year (and therefore qualifying for 2023), buying tickets for flights that I planned to take next year (and therefore qualifying for 2024). The mid-year announce of the 30K promo, combined with no acknowledgement of my current year qualifying activities, and no SQD rollover, feels like it's punishing me.
At the very least, an SQD rollover (for SQD amounts that exceed this year's qualification requirements) would be very much appreciated.
I remain super frustrated that I could have spent lots of money this year (and therefore qualifying for 2023), buying tickets for flights that I planned to take next year (and therefore qualifying for 2024). The mid-year announce of the 30K promo, combined with no acknowledgement of my current year qualifying activities, and no SQD rollover, feels like it's punishing me.
At the very least, an SQD rollover (for SQD amounts that exceed this year's qualification requirements) would be very much appreciated.
But I have added this question to my list.
Find some other way to reward real qualifiers.
Extra priority rewards. Bonus points. Some LQM based on your SQM (like 10% or something). Just nothing that's going to add more to Are AC's numerous promos since 2020 creating too many elites? please.
Aug 16, 2022, 12:25 pm
#26
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,727
No thank you. I'm already annoyed I have to wait until early 2024 for things to "return to normal". Please don't make it 2025.
But I have added this question to my list.
Find some other way to reward real qualifiers.
Extra priority rewards. Bonus points. Some LQM based on your SQM (like 10% or something). Just nothing that's going to add more to Are AC's numerous promos since 2020 creating too many elites? please.
But I have added this question to my list.
Find some other way to reward real qualifiers.
Extra priority rewards. Bonus points. Some LQM based on your SQM (like 10% or something). Just nothing that's going to add more to Are AC's numerous promos since 2020 creating too many elites? please.
Both problems can be solved at once, and pretty much all the people who caught the bad end of this one were already 75K.
Aug 16, 2022, 2:06 pm
#27
Join Date: Aug 2022
Posts: 20
If this has not yet been answered recently I am curious to know if plans for revenue based earnings are still in the works and the expected timeline?
As someone who just recently switched from long time United MP status to AC (without knowing this was in the works!) I would also like to know if we should expect the original chart from 2021 or something more in line with UA (5-11x based on status)?
As someone who just recently switched from long time United MP status to AC (without knowing this was in the works!) I would also like to know if we should expect the original chart from 2021 or something more in line with UA (5-11x based on status)?
Aug 16, 2022, 2:08 pm
#28
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
If this has not yet been answered recently I am curious to know if plans for revenue based earnings are still in the works and the expected timeline?
As someone who just recently switched from long time United MP status to AC (without knowing this was in the works!) I would also like to know if we should expect the original chart from 2021 or something more in line with UA (5-11x based on status)?
As someone who just recently switched from long time United MP status to AC (without knowing this was in the works!) I would also like to know if we should expect the original chart from 2021 or something more in line with UA (5-11x based on status)?
Just be mindful that the UA earnings are per USD, so I wouldn't expect the multiplier to be as high on AC, since it's per CAD.
Aug 16, 2022, 2:08 pm
#29
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
Extra priority rewards. Bonus points. Some LQM based on your SQM (like 10% or something). Just nothing that's going to add more to Are AC's numerous promos since 2020 creating too many elites? please.
Aug 16, 2022, 2:22 pm
#30
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
Any plans for some basic reciprocation of benefits with the partnership with UA expanding? Not upgrades, but aligning baggage allowance, Zone 1 boarding for SE/1K, access to preferred seats/Economy+ etc.