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Seat Selection Fees in US dollars.....

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Seat Selection Fees in US dollars.....

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Old Mar 30, 2022, 1:06 pm
  #1  
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Seat Selection Fees in US dollars.....

Did a search - no luck do forgive me if this has been addressed...

I have oft wondered why I, a Canadian, living in Canada, flying a Canadian airline, am charged seat selection fees in US dollars. Went thru the process again just now, even changed the currency drop down to Canadian which flipped back to US $ before I could complete the process. Why is this ok for AC to do this? Rant over but man, does this treatment leave a sour taste.
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TheOnlyWayTo Fly is offline  
Old Jun 9, 2022, 11:24 am
  #2  
 
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I would also like to know why this happens!
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Old Jun 9, 2022, 11:30 am
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You should only find that the case for a flight departing the usa.
if purchase seat for return segment of a CA-USA return flight = us dollars
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Old Jun 9, 2022, 11:31 am
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Generally, the pricing is based on where the trip started. If you have a trip - for example . . SFO-YVR-SFO - regardless of where you book and pay - essentially, this is a USD fare which will be converted to the currency in the country where the ticket is issued. The- typically, the ancillary items are then charged based on the pricing in that country. You may be able to pay CAD but the pricing will be based on USD.

I see this also on Swiss - who I book a lot. I never have to pay for charges but I have seen the whole range of currencies depending on where I start my ticket . . NOK/EUR/CZK/GBP . . .

Is your ticket starting in USA?
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Old Jun 9, 2022, 11:35 am
  #5  
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Originally Posted by Bruce Gorman
I would also like to know why this happens!
With this being your first post, welcome to FT.
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Old Jun 9, 2022, 12:20 pm
  #6  
 
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Originally Posted by zrh2yvr
Generally, the pricing is based on where the trip started. If you have a trip - for example . . SFO-YVR-SFO - regardless of where you book and pay - essentially, this is a USD fare which will be converted to the currency in the country where the ticket is issued. The- typically, the ancillary items are then charged based on the pricing in that country. You may be able to pay CAD but the pricing will be based on USD.

I see this also on Swiss - who I book a lot. I never have to pay for charges but I have seen the whole range of currencies depending on where I start my ticket . . NOK/EUR/CZK/GBP . . .

Is your ticket starting in USA?
No, Canada to Europe
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Old Jun 9, 2022, 2:02 pm
  #7  
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Originally Posted by Bruce Gorman
No, Canada to Europe
Try deleting your cache and cookies.

The AC web site is way too complicated for its own good. Lots of assumptions on people's behavior. Which often leads to unpredictable results when not quite in the standard behavior case. Often for no good reson except looks and looking fancy. Plus as time goes on, it only gets worse. Adding and adding (mostly unnecessary) features.

Are they still contracting to IBM?
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Old Jun 9, 2022, 10:41 pm
  #8  
 
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I get seat selection and eUp copays in USD when flying on tickets bought via Egencia even though they never touch the US.
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Old Jun 9, 2022, 10:48 pm
  #9  
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Originally Posted by TechnoTourist
I get seat selection and eUp copays in USD when flying on tickets bought via Egencia even though they never touch the US.
Was it a USA POS?
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Old Jun 9, 2022, 10:54 pm
  #10  
 
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Originally Posted by canadiancow
Was it a USA POS?
Yes, Egencia sets the POS to US regardless of where the O&D are.

Perhaps the OP is also booking through some sort of OTA or corporate portal
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Old Jun 15, 2022, 5:50 pm
  #11  
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Originally Posted by canadiancow
Was it a USA POS?
It was but the routings were CAN-CAN-CAN (no musical pun intended). Is this kosher on AC's part??
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Old Jun 15, 2022, 7:24 pm
  #12  
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Originally Posted by TheOnlyWayTo Fly
It was but the routings were CAN-CAN-CAN (no musical pun intended). Is this kosher on AC's part??
Not only kosher, but probably required. Contradicting the PoS would trigger currency conversions and foreign transaction fees.
mahasamatman is offline  


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