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Question: Can I use two Aeroplan Reserve Amex cards for lounge access?

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Question: Can I use two Aeroplan Reserve Amex cards for lounge access?

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Old Mar 1, 2022, 3:57 pm
  #1  
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Can I use two Aeroplan Reserve Amex cards for lounge access?

I am travelling with my family from YYZ to CUN in N. I have both a personal and business Amex Aeroplan Reserve.

My question is: Can I bring my wife into the Maple Leaf Lounge on the personal card and then my daughter on the business version during the same visit?

Thanks!
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Old Mar 1, 2022, 4:47 pm
  #2  
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I'm not certain, but i dont think you can bring any guests
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Old Mar 1, 2022, 4:51 pm
  #3  
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A card gives you "status". You're using your "status" to get in (potentially with guests).

It's the same way that if I gift myself 50K, I don't get an extra lounge guest. Because I'm not SE MM and 50K, I'm just SE MM.

You're just a premium credit card holder, not a premium credit card holder and a premium credit card holder.
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Old Mar 1, 2022, 4:58 pm
  #4  
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The card gives me and a guest free access to the lounge, per the Amex Website.
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Old Mar 1, 2022, 4:59 pm
  #5  
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Originally Posted by canadiancow
A card gives you "status". You're using your "status" to get in (potentially with guests).

It's the same way that if I gift myself 50K, I don't get an extra lounge guest. Because I'm not SE MM and 50K, I'm just SE MM.

You're just a premium credit card holder, not a premium credit card holder and a premium credit card holder.
I'm not sure about that. The card doesn't give me my 35k status, it helps me earn it though.
One of the benefits of each of the cards is that a guest and I get into the lounge, for free, with an Air Canada ticket.

This will be interesting. Worst case, I burn a lounge pass.

Thanks for the reply!
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Old Mar 1, 2022, 6:34 pm
  #6  
 
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Do you have lounge passes that work for Int? The ones you get for status are Dom and TB only.

In any case, I wish you luck and hope you post back here with your results.
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Old Mar 1, 2022, 6:43 pm
  #7  
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Originally Posted by ride red
Do you have lounge passes that work for Int? The ones you get for status are Dom and TB only.

In any case, I wish you luck and hope you post back here with your results.
Thanks. The only AC lounge open at YYZ before our flight is the Domestic Maple Leaf, so our passes will work.
I don't see why using two cards, one for each guest wouldn't work, I am after all paying two fees BUT I have a feeling it will depend a lot on the person at the desk and how good a mood they're in.

I will report back.
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Old Mar 1, 2022, 7:00 pm
  #8  
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That's not how it works. Your status is FR. Mine is SMR. Getting a second (or tenth) card does not change that status level.
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Old Mar 1, 2022, 7:48 pm
  #9  
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Unless you clone yourself, you can only enter once, so you can only bring in one guest. It's like having two "buy one get one free" coupons. If you buy one, you don't get two free.
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Old Mar 1, 2022, 8:45 pm
  #10  
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I think it's clear that what AC meant was what the cow has been articulating. But I think this may be a corner case that they didn't really anticipate, and it's not clear to me they've put in place effective language to block this, unlike what they did with the SQM/eUp rollovers.

For instance...

Originally Posted by mahasamatman
Unless you clone yourself, you can only enter once, so you can only bring in one guest. It's like having two "buy one get one free" coupons. If you buy one, you don't get two free.
One could enter the lounge with one guest on one card, leave (with the guest remaining in the lounge - nothing says they have to depart at the same time as the cardholder), then come back with the second guest and use the second card.

​​​​​​​Whether the system will allow it because it sees a different CC, or whether it will deny it because the CC holder has already guested someone in that day (or within the past X minutes? Not sure how they try to control it), who knows.
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Old Mar 1, 2022, 9:20 pm
  #11  
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Originally Posted by bennyg2
I am travelling with my family from YYZ to CUN in N. I have both a personal and business Amex Aeroplan Reserve.
My question is: Can I bring my wife into the Maple Leaf Lounge on the personal card and then my daughter on the business version during the same visit?
My understanding is that holders of the American Express Aeroplan Reserve card must pay for guests and that you are not limited to one guest.

I base this understanding on the text at americanexpress.com/ca/ which states the following under the "all benefits" description for said card:
-
Relax before you fly
Enjoy access to select Air Canada Maple Leaf LoungesTM3 and Air Canada CafésTM* in North America, with a same day ticket on a departing Air Canada®* or Star Alliance®* flight.3
-
and then the footnote point 3 [emphasis mine]:
-
3. A Basic Cardmember and eligible Supplementary Cardmember(s) are each entitled to complimentary access to any Maple Leaf Lounge located in Canada and the United States, including International Maple Leaf Lounges in Canada and the United States when travelling on an international itinerary. Access excludes Air Canada Signature Suites and lounges operated by third parties, such as Star Alliance member airlines. Guests of Basic Cardmembers or Supplementary Cardmembers may enter upon paying an applicable fee. Access will be granted in conjunction with a same-day, confirmed ticket on a flight marketed or operated by Air Canada, Air Canada Rouge, under the Air Canada Express brand, or any Star Alliance member airline. Anyone under the age of majority entering a Maple Leaf Lounge must be accompanied by an adult with access to the lounge. Age of majority is determined by the jurisdiction in which the Maple Leaf Lounge is located. Benefit may only be used as described, and otherwise cannot be transferred. Access is subject to space availability. See www.aircanada.com/lounges-termsandconditions for applicable Maple Leaf Lounges Terms and Conditions.
-
The word "Guests" is clearly plural. Now it is possible that I have completely misunderstood the OP's point and am way out in left field. If so, please ignore my drivel.
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Old Mar 1, 2022, 10:00 pm
  #12  
 
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Originally Posted by ricardo galimatias
My understanding is that holders of the American Express Aeroplan Reserve card must pay for guests and that you are not limited to one guest.

I base this understanding on the text at americanexpress.com/ca/ which states the following under the "all benefits" description for said card:
-
Relax before you fly
Enjoy access to select Air Canada Maple Leaf LoungesTM3 and Air Canada CafésTM* in North America, with a same day ticket on a departing Air Canada®* or Star Alliance®* flight.3
-
and then the footnote point 3 [[i]emphasis mine]:
-
3. A Basic Cardmember and eligible Supplementary Cardmember(s) are each entitled to complimentary access to any Maple Leaf Lounge located in Canada and the United States, including International Maple Leaf Lounges in Canada and the United States when travelling on an international itinerary. Access excludes Air Canada Signature Suites and lounges operated by third parties, such as Star Alliance member airlines. Guests of Basic Cardmembers or Supplementary Cardmembers may enter upon paying an applicable fee. Access will be granted in conjunction with a same-day, confirmed ticket on a flight marketed or operated by Air Canada, Air Canada Rouge, under the Air Canada Express brand, or any Star Alliance member airline. Anyone under the age of majority entering a Maple Leaf Lounge must be accompanied by an adult with access to the lounge. Age of majority is determined by the jurisdiction in which the Maple Leaf Lounge is located. Benefit may only be used as described, and otherwise cannot be transferred. Access is subject to space availability. See www.aircanada.com/lounges-termsandconditions for applicable Maple Leaf Lounges Terms and Conditions.
-
The word "Guests" is clearly plural. Now it is possible that I have completely misunderstood the OP's point and am way out in left field. If so, please ignore my drivel.
Right now, they are letting black cardholders bring a guest for free.

CIBC is the only one that I can find advertising it:

"Access select Maple Leaf Lounges™ and Air Canada Cafés™1, 2 and bring 1 guest with you before December 31, 2022"
https://www.cibc.com/en/personal-ban...lege-card.html

But I did confirm this with an AC employee a few days ago for the Amex card.

AC themselves hint at it, fairly ambiguously:
"Plus, for a limited time, eligible cardholders can bring in a guest who is also travelling on a same-day, confirmed flight."
https://www.aircanada.com/ca/en/aco/...lounges.html#/

AC isn't explicitly saying that "a" singular guest is currently free. But if one interprets this as bringing in a paid guest, then it becomes hard to explain why this is temporary, and why the fee schedule is plural, referring to "each" guest.
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Old Mar 1, 2022, 11:13 pm
  #13  
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Originally Posted by Adam Smith
I think it's clear that what AC meant was what the cow has been articulating. But I think this may be a corner case that they didn't really anticipate, and it's not clear to me they've put in place effective language to block this, unlike what they did with the SQM/eUp rollovers.

For instance...



One could enter the lounge with one guest on one card, leave (with the guest remaining in the lounge - nothing says they have to depart at the same time as the cardholder), then come back with the second guest and use the second card.

Whether the system will allow it because it sees a different CC, or whether it will deny it because the CC holder has already guested someone in that day (or within the past X minutes? Not sure how they try to control it), who knows.
No, because you don't enter with "a card".

Your card instills a status on you. I don't know what the base level would be... AR? R? But the card gives you a status level.

I'm not saying the terms are written well (shocking), but it's no different than expecting an SE to be able to guest someone, leave, come back, and guest someone else. It doesn't work that way.

​​​​​​​And yes, I've had guests permitted into lounges with no one scanning my or their boarding passes, so exceptions happen, but it's not how the system works, and it's not what AC wanted.
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Old Mar 11, 2022, 9:02 am
  #14  
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I'm back. Boarding passes scanned, they looked at both cards and waived me in no problem.

I was surprised given that the Domestic lounge hosts sent me to the International Lounge (I thought it was closed still) and even there we had no issue. So it appears that they do consider one guest per black card you hold. At least this crew did.
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Old Mar 11, 2022, 9:17 am
  #15  
 
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Originally Posted by bennyg2
I'm back. Boarding passes scanned, they looked at both cards and waived me in no problem.

I was surprised given that the Domestic lounge hosts sent me to the International Lounge (I thought it was closed still) and even there we had no issue. So it appears that they do consider one guest per black card you hold. At least this crew did.
It doesn't mean that at all. It could mean that. It could also mean the MLL lounge dragons are inconsistent, are bad at interpreting rules, kind, lazy, or many other possibilities.
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