Need easy explanation of change/cancel fees
#1
Original Poster
Join Date: Jun 2018
Programs: HIlton Diamond, Delta , Southwest, Amex Corp Plat, AA
Posts: 184
Need easy explanation of change/cancel fees
Hello, looking at tickets for family of 4 for one-way cvg-yvr on May 26. We are new to Air Canada/Aeroplan and I need tips on fares. I'm thinking about rolling Chase points over to Aeroplan (58K for standard fare). The cash price was about 1K CAD.
We don't check bags, and if it's cheaper to pay $$ for seats then I will go that route.
What I cannot figure out is if we cancel the flight do we get points back or is there a cancellation fee to get points back?
We don't check bags, and if it's cheaper to pay $$ for seats then I will go that route.
What I cannot figure out is if we cancel the flight do we get points back or is there a cancellation fee to get points back?
#2
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,360
The flexible policy for award tickets is here:
https://www.aircanada.com/ca/en/aco/...ovid-19.html#/
Cancellations are not free, however for the time that the free change in in force, you can change to a refundable fare and then cancel for free.
https://www.aircanada.com/ca/en/aco/...ovid-19.html#/
Cancellations are not free, however for the time that the free change in in force, you can change to a refundable fare and then cancel for free.
#3
Original Poster
Join Date: Jun 2018
Programs: HIlton Diamond, Delta , Southwest, Amex Corp Plat, AA
Posts: 184
The flexible policy for award tickets is here:
https://www.aircanada.com/ca/en/aco/...ovid-19.html#/
Cancellations are not free, however for the time that the free change in in force, you can change to a refundable fare and then cancel for free.
https://www.aircanada.com/ca/en/aco/...ovid-19.html#/
Cancellations are not free, however for the time that the free change in in force, you can change to a refundable fare and then cancel for free.
#4
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,360
Aeroplan flight rewards booked through September 30, 2021 can be cancelled free of charge, anytime. Flight rewards booked as of October 1, 2021 apply the cancellation fee structure of the fare option purchased.
Cancellation fees are on the last page of this: https://www.aircanada.com/content/da...-policy-en.pdf
#5
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,967
If canceling a non-refundable ticket (excluding basic), is a travel credit issued? This is not explicitly stated online. What is the fee to cancel? $100 CAD in each direction or $100 total? The charts are not clear.
Super Elite members receive waived Aeroplan cancelation fees. Do any other elite tiers have discounted fees?
Super Elite members receive waived Aeroplan cancelation fees. Do any other elite tiers have discounted fees?