newfbc

Posted about this a week ago... screen images here.
https://www.flyertalk.com/forum/34078905-post758.html

I don't think it's possible to buy.. I tried.

Surprised it's still there.

Ron.

Carrefour Giratoire

Damn, sorry. Thanks for letting me know, I can go to bed without worrying I'm missing out on something.

Seat19k

Getting this message today attempting to sign in form multiple browsers:

{"message": "Internal server error"}

robsaw

Yup - same. Tried incognito window in Chrome and get login and email verification code, doesn't actually log-in after providing code - re-try results in "Internal Server Error" or just goes round-and-round back to not logged-in page.

Android app is working (mostly?).

robsaw

Following up on my own post with resolution.

Totally deleting all cookies, cache and stored data will probably work - but - not wanting to do that, I used the Chrome Developer mode to flush and hard reload all cached pages and data for every webpage encountered from aircanada homepage to the various login pages, prompts along the way.

Seat19k

And just waiting a while fixed it for me

Smiley90

A week later, multiple cache empties and re-starts - still the same issue. Has anyone figured out a fix for this yet?

Funnily enough, it even shows something completely wrong:

"Boston BOS
to Vancouver YVR
Nov 10Depart
Vancouver YVR
to Boston BOS
Nov 15Return"

That is NOT the booking I was trying to access. In fact, I don't even HAVE a Vancouver-Boston booking NOR do I have any bookings in November?

Bohemian1

I would to think that whoever created the error code for this pop-up on AC.com has a sense of humour:




Or maybe just a lack of imagination. Not sure.

WildcatYXU

This is more of general AC IT issue, not the site per say, but I don't want to open a new topic for it, so I post it here.
I have an Aeroplan reward booking to the old country. The reservation is for YXU-YYZ-VIE-KSC return flight. The last iteration was departing on July 14. AC8260->AC886->OS741. Obviously, OS741 was departing on July 15. Today I found an email saying action required. Asking to confirm the flight change to the same flight numbers. Except AC8260 and AC886 are departing now on July 15 and connecting to OS741 on...wait for it...July 15. Who the hell wrote the software that will rebook an itinerary like this?
Sadly, this is not the first time something like this happened to this itinerary. The original itinerary was YXU->YUL->VIE->KSC. Departing on July 14, arriving next day. But then they changed it. At the first glance it looked like a small change, OS74 departing 5 minutes earlier. However, there was a date change too and suddenly OS74 is departing 23 hours and 55 minutes later.
This is becoming annoying. I already started to think about stopping to fly AC, but currently there is no viable replacement. So I will try do get the maximum from the SE status that I'll have for the next 21 months.

FinsToTheLeft

I’ve got a booking in July travelling SPU/CPH/YYZ with a 23.5 hour layover in CPH. Looking at My Bookings yesterday I noticed an alert message next to it, no email message saying there was an issue. Only by closely examining the booking do I notice the “+1” next to the arrival time is missing. Looks like the CPH/YYZ segment is not in the schedule anymore, so the system conveniently brought it forward 24 hours and I now have -30 minutes for the connection. Clicking on the “Find alternate flights” button brings up a message saying nothing is available even though there are a bunch of options if you search for a new flight. I’m not sure how their code gets past testing.

zappy312

Not sure if this belongs in this thread, or in an AP thread, but the complete fare rules when making a Latitude Aeroplan booking says name changes are allowed. The Aeroplan Flight Reward Policy says name changes are not permitted once a flight reward ticket is issued. Not sure which is true...

painintheuk

I'm not sure if it's a bug or a feature, but I can't seem to find Latitude fares (cash, not points) from YYJ-ATH this fall. There is just Basic, Standard and Flex in Economy. If I chose Flex, then the return offers me Standard, Flex or Latitude. If I choose Basic then I'm offered Basic, Standard or Flex on the return.

Any idea why this won't work?

laner

Is it not possible to book latitude fares for international flights on AC.com? I've been looking several destinations in Europe from May-Sept and all I see for economy fares are basic, standard, and flex, and no "see latitude fare" link like there are on domestic flights. Can't say I've ever really looked for latitude fares before so not sure if this is an IT issue or just the way it is, but I've got a companion pass from my AP visa card and was thinking I'd use it for a latitude fare I can instantly upgrade.

Dave510

Maybe they're finally fixing the Europe - Canada lat fare "sale" (and in typical AC fashion, to fix it is to break it)? I always thought those fares looked suspicious (for example, applying coupons to them made them thousands of dollars more expensive, and sometimes the Lat fare costs less than the Comfort fare).

tomvancouver

They are back now - this morning just the return, (for my YVR-LHR itin) then a few hours later the o/b too. So I managed to use my companion pass to get two latitude fares and instantly upgrade.
BUT the price was up $800 - not shown on the booking options page, only when I got to the next step, and it is due to carrier surcharges (I guess related to fuel costs). I though that the price displayed is meant to be the final cost?
Anyhow - It's still a good deal for the use of the latitude pass/instant upgrade so I completed the booking.