AC Website (aircanada.com) Experiences/Complaints/Issues (Nov 2020 onwards)
#751
Join Date: May 2017
Location: YEG, SFO, VCA, JR JY-13
Programs: hahaha
Posts: 921
I was on a friend's computer. They don't have an Air Canada account. I did a web search for SAUA on UA and NH, and I saw this search result for one of them (rank #1, too, what great SEO)
If I left-click it, I'm taken to the eUp landing page
For some reason (and I'm not sure what caused me to try this), I opened the same link an incognito and it took me to thedefunct (edit: I like Cow's explanation below) SAUA page
I've never really seen this behaviour before and I'm not sure what caused this, since my friend wouldn't ordinarily visit AC.com and have any cookies/login details stored
If I left-click it, I'm taken to the eUp landing page
For some reason (and I'm not sure what caused me to try this), I opened the same link an incognito and it took me to the
I've never really seen this behaviour before and I'm not sure what caused this, since my friend wouldn't ordinarily visit AC.com and have any cookies/login details stored
Last edited by asovse1; Mar 15, 2022 at 12:49 pm
#752
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,316
For some reason (and I'm not sure what caused me to try this), I opened the same link an incognito and it took me to the defunct SAUA page
#753
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
I wish AC could show which flights have already been waitlisted/upgraded in the My Bookings listing of the website.
#755
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,316
#757
Join Date: Sep 2015
Posts: 1,185
In looking for the exclusive offer (I guess if everyone can see it, it wouldn't be that exclusive!), I see that some FP prices have gone up since I last looked (eg. 6 credit flex western Canada - UK/France is now 4980 but was 4332) while others have not changed (6 credit flex SW sun pass is still 1770).
#758
Join Date: Mar 2005
Location: YVR
Programs: AC SE, HH Gold, Marriott Titanium, National EE, Sixt Platinum, Hertz PC, AVIS PC
Posts: 1,910
Weird.. it's still there... the list of flight passes on the left at the top, above 'Across Canada'
However, I cannot complete the transaction to buy.
Ron.
However, I cannot complete the transaction to buy.
Ron.
#759
Join Date: Mar 2005
Location: YVR
Programs: AC SE, HH Gold, Marriott Titanium, National EE, Sixt Platinum, Hertz PC, AVIS PC
Posts: 1,910
A couple more screen shots...
The list of cities.. appears to be worldwide!
Nassau (NAS) - May be operated by Air Canada rouge.
Săo Paulo (GRU)
Campbell River (YBL)
Castlegar (YCG)
Comox (YQQ)
Cranbrook (YXC)
Fort St. John (YXJ)
Kamloops (YKA)
Kelowna (YLW)
Nanaimo (YCD)
Penticton (YYF)
Prince George (YXS)
Prince Rupert (YPR)
Quesnel (YQZ)
Sandspit (YZP)
Smithers (YYD)
Terrace (YXT)
Vancouver (YVR)
Victoria (YYJ)
Williams Lake (YWL)
Fredericton (YFC)
Moncton (YQM)
Saint John (YSJ)
San José (SJO) - May be operated by Air Canada rouge.
Havana (HAV)
Holguín (HOG) - Seasonal Service May be operated by Air Canada rouge.
Santa Clara (SNU) - Seasonal Service May be operated by Air Canada rouge.
La Romana (LRM) - May be operated by Air Canada rouge.
Puerto Plata (POP) - Seasonal Service May be operated by Air Canada rouge.
Punta Cana (PUJ) - May be operated by Air Canada rouge.
Frankfurt (FRA)
Munich (MUC)
Shannon (SNN) - Seasonal Service
Montego Bay (MBJ) - May be operated by Air Canada rouge.
Osaka (KIX) - May be operated by Air Canada rouge.
Tokyo (HND)
Tokyo (NRT)
Cozumel (CZM) - May be operated by Air Canada rouge.
Huatulco (HUX)
Ixtapa (ZIH) - May be operated by Air Canada rouge.
Mexico City (MEX) - May be operated by Air Canada rouge.
Puerto Vallarta (PVR) - May be operated by Air Canada rouge.
San José del Cabo (SJD) - May be operated by Air Canada rouge.
Glasgow (GLA) - May be operated by Air Canada rouge.
London (LGW) - Seasonal Service starting June 2016. May be operated by Air Canada rouge.
London (LHR)
Manchester (MAN) - May be operated by Air Canada rouge.
Fort Myers (RSW) - May be operated by Air Canada rouge.
Jacksonville (JAX)
Miami (MIA) - May be operated by Air Canada rouge.
Orlando (MCO) - May be operated by Air Canada rouge.
Sarasota (SRQ) - May be operated by Air Canada rouge.
Tampa (TPA) - May be operated by Air Canada rouge.
West Palm Beach (PBI) - May be operated by Air Canada rouge.
Kahului (OGG) - May be operated by Air Canada rouge.
Kona (KOA) - Seasonal Service from December 14 to April 19. May be operated by Air Canada rouge.
The list of cities.. appears to be worldwide!
LIST OF ELIGIBLE CITIES (PER COUNTRY/REGION):
ALGERIA
Algiers (ALG)ANTIGUA AND BARBUDA
Antigua (ANU)ARGENTINA
Buenos Aires (EZE)ARUBA
Aruba (AUA)AUSTRALIA
Brisbane (BNE) , Melbourne (MEL) , Sydney (SYD)BAHAMAS
George Town (GGT)Nassau (NAS) - May be operated by Air Canada rouge.
BARBADOS
Bridgetown (BGI) - May be operated by Air Canada rouge.BELGIUM
Brussels (BRU)BELIZE
Belize (BZE) - Seasonal Service Subject to government approval.BERMUDA
Bermuda (BDA)BRAZIL
Rio de Janeiro (GIG) - Service ends October 8, 2016.Săo Paulo (GRU)
CANADA
Alberta
Calgary (YYC) , Edmonton (YEG) , Fort McMurray (YMM) , Grande Prairie (YQU) , Lethbridge (YQL) , Medicine Hat (YXH) , Red Deer (YQF)British Columbia
Abbotsford (YXX) - May be operated by Air Canada rouge.Campbell River (YBL)
Castlegar (YCG)
Comox (YQQ)
Cranbrook (YXC)
Fort St. John (YXJ)
Kamloops (YKA)
Kelowna (YLW)
Nanaimo (YCD)
Penticton (YYF)
Prince George (YXS)
Prince Rupert (YPR)
Quesnel (YQZ)
Sandspit (YZP)
Smithers (YYD)
Terrace (YXT)
Vancouver (YVR)
Victoria (YYJ)
Williams Lake (YWL)
Manitoba
Winnipeg (YWG)New Brunswick
Bathurst (ZBF) - May be operated by Air Canada rouge.Fredericton (YFC)
Moncton (YQM)
Saint John (YSJ)
Newfoundland and Labrador
Deer Lake (YDF) , Gander (YQX) , Goose Bay (YYR) , St. John's (YYT) , Wabush (YWK)Northwest Territories
Yellowknife (YZF)Nova Scotia
Halifax (YHZ) , Sydney (YQY)Ontario
Hamilton (YHM) , Kingston (YGK) , London (YXU) , North Bay (YYB) , Ottawa (YOW) , Sarnia (YZR) , Sault Ste Marie (YAM) , Sudbury (YSB) , Thunder Bay (YQT) , Timmins (YTS) , Toronto (YTZ) , Toronto (YYZ) , Windsor (YQG)Prince Edward Island
Charlottetown (YYG)Quebec
Bagotville (YBG) , Baie Comeau (YBC) , Gaspé (YGP) , Iles-de-la-Madeleine (YGR) , Mont Joli (YYY) , Mont-Tremblant (YTM) , Montréal (YUL) , Québec (YQB) , Rouyn (YUY) , Sept-Îles (YZV) , Val d'Or (YVO)Saskatchewan
Regina (YQR) , Saskatoon (YXE)Yukon
Whitehorse (YXY)CAYMAN ISLANDS
Grand Cayman Island (GCM)CHILE
Santiago (SCL)CHINA
Beijing (PEK) , Hong Kong (HKG) , Shanghai (PVG) , Taipei, Taiwan (TPE)COLOMBIA
Bogotá (BOG) , Cartagena (CTG)COSTA RICA
Liberia (LIR) - May be operated by Air Canada rouge.San José (SJO) - May be operated by Air Canada rouge.
CROATIA
Zagreb (ZAG)CUBA
Cayo Coco (CCC) - Seasonal Service May be operated by Air Canada rouge.Havana (HAV)
Holguín (HOG) - Seasonal Service May be operated by Air Canada rouge.
Santa Clara (SNU) - Seasonal Service May be operated by Air Canada rouge.
CURAÇAO
Curaçao (CUR) - May be operated by Air Canada rouge.CZECH REPUBLIC
Prague (PRG)DENMARK
Copenhagen (CPH)DOMINICAN REPUBLIC
El Catey (AZS) - May be operated by Air Canada rouge.La Romana (LRM) - May be operated by Air Canada rouge.
Puerto Plata (POP) - Seasonal Service May be operated by Air Canada rouge.
Punta Cana (PUJ) - May be operated by Air Canada rouge.
ECUADOR
Quito (UIO)FRANCE
Lyon (LYS) , Marseille (MRS) , Nice (NCE) , Paris (CDG) , Toulouse (TLS)GERMANY
Berlin (TXL) - Seasonal Service from June to October. May be operated by Air Canada rouge.Frankfurt (FRA)
Munich (MUC)
GREECE
Athens (ATH)GRENADA
Grenada (GND) - May be operated by Air Canada rouge.GUADELOUPE
Pointe-ŕ-Pitre (PTP)HAITI
Port-au-Prince (PAP) - May be operated by Air Canada rouge.HUNGARY
Budapest (BUD)ICELAND
Reykjavik (KEF)INDIA
Delhi (DEL) , Mumbai (Bombay) (BOM)IRELAND
Dublin (DUB)Shannon (SNN) - Seasonal Service
ISRAEL
Tel Aviv (TLV)ITALY
Milan (MXP) , Rome (FCO) , Venice (VCE)JAMAICA
Kingston (KIN) - May be operated by Air Canada rouge.Montego Bay (MBJ) - May be operated by Air Canada rouge.
JAPAN
Nagoya (NGO) - Seasonal Service from June to October. May be operated by Air Canada rouge.Osaka (KIX) - May be operated by Air Canada rouge.
Tokyo (HND)
Tokyo (NRT)
MARTINIQUE
Fort-de-France (FDF)MEXICO
Cancún (CUN) - May be operated by Air Canada rouge.Cozumel (CZM) - May be operated by Air Canada rouge.
Huatulco (HUX)
Ixtapa (ZIH) - May be operated by Air Canada rouge.
Mexico City (MEX) - May be operated by Air Canada rouge.
Puerto Vallarta (PVR) - May be operated by Air Canada rouge.
San José del Cabo (SJD) - May be operated by Air Canada rouge.
MOROCCO
Casablanca (CMN)NETHERLANDS
Amsterdam (AMS)NEW ZEALAND
Auckland (AKL)PANAMA
Panama City (PTY)PERU
Lima (LIM)POLAND
Warsaw (WAW)PORTUGAL
Lisbon (LIS) , Porto (OPO)PUERTO RICO
San Juan (SJU)REPUBLIC OF KOREA (SOUTH KOREA)
Seoul (ICN)ROMANIA
Bucharest (OTP)SAINT LUCIA
St. Lucia (UVF)SAINT MAARTEN
St. Maarten (SXM) - May be operated by Air Canada rouge.SPAIN
Barcelona (BCN) , Madrid (MAD)ST VINCENT
St Vincent (SVD) - Subject to government approval.ST. KITTS AND NEVIS
St. Kitts (SKB)SWITZERLAND
Geneva (GVA) , Zurich (ZRH)TURKEY
Istanbul (IST)TURKS AND CAICOS ISLANDS
Providenciales (PLS)UNITED ARAB EMIRATES
Dubai (DXB)UNITED KINGDOM
Edinburgh (EDI) - May be operated by Air Canada rouge.Glasgow (GLA) - May be operated by Air Canada rouge.
London (LGW) - Seasonal Service starting June 2016. May be operated by Air Canada rouge.
London (LHR)
Manchester (MAN) - May be operated by Air Canada rouge.
UNITED STATES
Alaska
Anchorage (ANC)Arizona
Phoenix (PHX)California
Los Angeles (LAX) , Palm Springs (PSP) , San Diego (SAN) , San Francisco (SFO)Colorado
Denver (DEN) , Vail Eagle (EGE)Connecticut
Hartford (BDL)District Of Columbia
Washington (DCA) , Washington (IAD)Florida
Fort Lauderdale (FLL) - May be operated by Air Canada rouge.Fort Myers (RSW) - May be operated by Air Canada rouge.
Jacksonville (JAX)
Miami (MIA) - May be operated by Air Canada rouge.
Orlando (MCO) - May be operated by Air Canada rouge.
Sarasota (SRQ) - May be operated by Air Canada rouge.
Tampa (TPA) - May be operated by Air Canada rouge.
West Palm Beach (PBI) - May be operated by Air Canada rouge.
Georgia
Atlanta (ATL) , Savannah (SAV)Hawaii
Honolulu (HNL) - May be operated by Air Canada rouge.Kahului (OGG) - May be operated by Air Canada rouge.
Kona (KOA) - Seasonal Service from December 14 to April 19. May be operated by Air Canada rouge.
Illinois
Chicago (ORD)Indiana
Indianapolis (IND)Louisiana
New Orleans (MSY)Maryland
Washington (BWI)Massachusetts
Boston (BOS)Michigan
Detroit (DTW)Minnesota
Minneapolis (MSP)Missouri
Kansas City (MCI) , St. Louis (STL)Nevada
Las Vegas (LAS)New Jersey
New York (EWR)New York
New York (LGA) , Rochester (ROC) , Syracuse (SYR)North Carolina
Charlotte (CLT) , Raleigh Durham (RDU)Ohio
Cincinnati (CVG) , Cleveland (CLE) , Columbus (CMH)Oregon
Portland (PDX)Pennsylvania
Harrisburg (MDT) , Philadelphia (PHL) , Pittsburgh (PIT)Tennessee
Memphis (MEM) , Nashville (BNA)Texas
Austin (AUS) , Dallas (DFW) , Houston (IAH) , San Antonio (SAT)Utah
Salt Lake City (SLC)Washington
Seattle (SEA)Wisconsin
Milwaukee (MKE)VENEZUELA
Caracas (CCS)
#760
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,398
Everytime I try to access my bookings I get this error:
We are temporarily unable to process your request. Please try again later. (err-7)ERR_LDR
The bookings show up, but clicking on any of them I get this. App works fine. Been like this for a couple days now. Probably the cookies/cash, but it's frustrating.
We are temporarily unable to process your request. Please try again later. (err-7)ERR_LDR
The bookings show up, but clicking on any of them I get this. App works fine. Been like this for a couple days now. Probably the cookies/cash, but it's frustrating.
#763
Join Date: Apr 2015
Programs: Grandma's Clean Plate Club
Posts: 10
Duplicate thread, please delete.
There is a new flight pass listed as an exclusive offer of 100 credits for $100 called POSCADTEST100. I tried to buy it, and I'm not sure if the purchase isn't going through because I don't have a client identifier number or GST number or it is otherwise disabled, but on the off chance you have these I think it would be worth a shot for $100. While I don't imagine the 100 latitude flights will be honoured, maybe you'd get lucky and get the eupgrades for flight pass activity?
Last edited by Carrefour Giratoire; Mar 21, 2022 at 9:06 pm
#764
Join Date: Aug 2012
Location: Western Canada
Programs: Air Canada SE, Marriott Platinum
Posts: 331
How are you accessing the opportunity to buy this? Is it a link that was emailed to you?
I see nothing on the Flight Pass website for this.
For $100 I'll try it out, I have a GST number etc. to test with
I see nothing on the Flight Pass website for this.
For $100 I'll try it out, I have a GST number etc. to test with