AC Website (aircanada.com) Experiences/Complaints/Issues (Nov 2020 onwards)
Nov 28, 2021, 9:10 am
#542
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
Nov 28, 2021, 2:40 pm
#543
Join Date: Jan 2016
Posts: 610
Anyone experienced this error message when trying to log in?
A blank (white) webpage with this text: "{"Message":"User: anonymous is not authorized to perform: execute-api:Invoke on resource: arn:aws:execute-api:ca-central-1:********8704:uamgelzn6a/prd/GET/pages/proxy with an explicit deny"}"
Any way to get out of it? Tried incognito, fresh browser, mobile app - nothing works.
A blank (white) webpage with this text: "{"Message":"User: anonymous is not authorized to perform: execute-api:Invoke on resource: arn:aws:execute-api:ca-central-1:********8704:uamgelzn6a/prd/GET/pages/proxy with an explicit deny"}"
Any way to get out of it? Tried incognito, fresh browser, mobile app - nothing works.
Nov 28, 2021, 2:55 pm
#544
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Anyone experienced this error message when trying to log in?
A blank (white) webpage with this text: "{"Message":"User: anonymous is not authorized to perform: execute-api:Invoke on resource: arn:aws:execute-api:ca-central-1:********8704:uamgelzn6a/prd/GET/pages/proxy with an explicit deny"}"
Any way to get out of it? Tried incognito, fresh browser, mobile app - nothing works.
A blank (white) webpage with this text: "{"Message":"User: anonymous is not authorized to perform: execute-api:Invoke on resource: arn:aws:execute-api:ca-central-1:********8704:uamgelzn6a/prd/GET/pages/proxy with an explicit deny"}"
Any way to get out of it? Tried incognito, fresh browser, mobile app - nothing works.
https://www.flyertalk.com/forum/33750314-post502.html
Nov 28, 2021, 3:09 pm
#545
Join Date: Jan 2016
Posts: 610
Someone else as well
https://www.flyertalk.com/forum/33750314-post502.html
https://www.flyertalk.com/forum/33750314-post502.html
Nov 29, 2021, 1:48 am
#547
Join Date: Jan 2016
Posts: 610
Anyone experienced this error message when trying to log in?
A blank (white) webpage with this text: "{"Message":"User: anonymous is not authorized to perform: execute-api:Invoke on resource: arn:aws:execute-api:ca-central-1:********8704:uamgelzn6a/prd/GET/pages/proxy with an explicit deny"}"
Any way to get out of it? Tried incognito, fresh browser, mobile app - nothing works.
A blank (white) webpage with this text: "{"Message":"User: anonymous is not authorized to perform: execute-api:Invoke on resource: arn:aws:execute-api:ca-central-1:********8704:uamgelzn6a/prd/GET/pages/proxy with an explicit deny"}"
Any way to get out of it? Tried incognito, fresh browser, mobile app - nothing works.
Nov 30, 2021, 5:50 am
#551
Join Date: Apr 2007
Location: Toronto, Ont., Canada
Programs: Aeroplan; Marriott Platinum; IHG Platinum; Best Western Diamond
Posts: 2,165
I cannot sign in, get "General Server Error"
My wife and I each got an email from AC, for our respective bookings (same flights) that our outbound flight YYZ-MSY on Jan. 7 got cancelled but no new flight, and our return flight on Jan 18 (also showed original return flight on Jan 16) got cancelled and got changed to a later flight that day.
Jan. 16 flight got changed to Jan. 18?!?
But I cannot sign on to AC to see what's available.
My wife and I each got an email from AC, for our respective bookings (same flights) that our outbound flight YYZ-MSY on Jan. 7 got cancelled but no new flight, and our return flight on Jan 18 (also showed original return flight on Jan 16) got cancelled and got changed to a later flight that day.
Jan. 16 flight got changed to Jan. 18?!?
But I cannot sign on to AC to see what's available.
Nov 30, 2021, 6:08 am
#555
Join Date: Jan 2010
Location: YYZ
Programs: Aeroplan, Flying Blue Gold, Accor Silver, Hilton Diamond
Posts: 662
Even Aeroplan related connections are failing. I’m trying to use the estore and can’t connect either. Maybe they are experiencing a DDOS attack or just hammered with people looking to cancel or change bookings due to omicron fears