Upload your COVID documents online (trial)
May 15, 22, 6:47 pm
#121
Join Date: Sep 2009
Location: YYZ
Programs: AC S100K, SPG G, Hilton G,Nexus/GE, Amex MR Plat, Hyatt Plat,IHG Plat E
Posts: 4,226
SE desk insists on checking vaccine proof
Checked in yesterday, uploaded vaccine proof and it was accepted. Completed check-in. Today dropping off bags at the SE desk and they insisted on showing proof. What a waste of time
May 15, 22, 10:35 pm
#122
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson
Posts: 34,881
Originally Posted by vernonc
Checked in yesterday, uploaded vaccine proof and it was accepted. Completed check-in. Today dropping off bags at the SE desk and they insisted on showing proof. What a waste of time
I still have yet to be asked by anyone at an SE Desk when checking in there... most recently this past week.
I wonder if this is some sort of random thing or what.
But yeah, what a GD waste of time for everyone. Makes zero sense.
May 16, 22, 9:20 am
#123
Join Date: May 2007
Location: Vancouver, BC
Programs: Aeroplan 35K, Hertz Gold
Posts: 1,229
Originally Posted by vernonc
Checked in yesterday, uploaded vaccine proof and it was accepted. Completed check-in. Today dropping off bags at the SE desk and they insisted on showing proof. What a waste of time
Also was told I can use priority line or Nexus line for security, and at C security there was only one regular line open.
May 17, 22, 2:02 am
#124
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson
Posts: 34,881
Originally Posted by guessaaa
Also was told I can use priority line or Nexus line for security, and at C security there was only one regular line open.
May 17, 22, 4:05 am
#125
Join Date: Sep 2009
Location: YYZ
Programs: AC S100K, SPG G, Hilton G,Nexus/GE, Amex MR Plat, Hyatt Plat,IHG Plat E
Posts: 4,226
Originally Posted by yyznomad
Which SE Desk... YYZ, YUL, YVR?
I still have yet to be asked by anyone at an SE Desk when checking in there... most recently this past week.
I wonder if this is some sort of random thing or what.
But yeah, what a GD waste of time for everyone. Makes zero sense.
I still have yet to be asked by anyone at an SE Desk when checking in there... most recently this past week.
I wonder if this is some sort of random thing or what.
But yeah, what a GD waste of time for everyone. Makes zero sense.
May 17, 22, 5:05 am
#126
Join Date: Aug 2008
Location: トロント
Programs: AC E50K, IHG Diamond
Posts: 4,733
Originally Posted by vernonc
Checked in yesterday, uploaded vaccine proof and it was accepted. Completed check-in. Today dropping off bags at the SE desk and they insisted on showing proof. What a waste of time
May 18, 22, 1:18 am
#127
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson
Posts: 34,881
Originally Posted by vernonc
YYZ International
I'm a FOTSG... I had no idea there was an SE desk in the YYZ T1 International area.
May 18, 22, 1:52 am
#128
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, UA Gold, Bonvoy Tit LT Sil, Hyatt Glob, HH Diamond, Accor Silver
Posts: 41,086
Originally Posted by yyznomad
So you mean the YYZ Concierge black box in the priority check-in area?
I'm a FOTSG... I had no idea there was an SE desk in the YYZ T1 International area.
I'm a FOTSG... I had no idea there was an SE desk in the YYZ T1 International area.
May 18, 22, 1:55 am
#129
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson
Posts: 34,881
Originally Posted by canadiancow
It's... right beside... the concierge office?
When I read "Desk", I was thinking "Concierge Black Box" especially because there's an actual desk in there.
Well, honestly, when I read desk, I was thinking of
In any case, I wonder why having ADOC on your OLCI BP still requires one to show their DOCs. Like, Why The Face.
May 18, 22, 8:48 am
#130
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,837
For an upcoming itinerary, 7 days out, I got an email from AC saying my documents have been accepted and verified. I have not uploaded any documents for this itinerary... are they now storing previous uploaded documents for future use? Or is AC remembering that you previously provided proof of vaccination in their system at least? I have no problems with showing them again if I do need to stop by the counter, but it'd be an improvement if I don't need to upload it every time 3 days before or at check-in.
May 18, 22, 9:10 pm
#132
Join Date: Jan 2010
Location: YVR
Posts: 2,007
Puzzling. I have been getting the docs ok email a week in advance for months (domestic), but for flights Sunday (intl, but no test required), crickets.
Would it be because I have a FOTSG on my PNR who has not uploaded anything? (Possibly not flown at all during covid.)
Would it be because I have a FOTSG on my PNR who has not uploaded anything? (Possibly not flown at all during covid.)
May 19, 22, 12:58 am
#133
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson
Posts: 34,881
Originally Posted by Jebby_ca
For an upcoming itinerary, 7 days out, I got an email from AC saying my documents have been accepted and verified. I have not uploaded any documents for this itinerary... are they now storing previous uploaded documents for future use? Or is AC remembering that you previously provided proof of vaccination in their system at least? I have no problems with showing them again if I do need to stop by the counter, but it'd be an improvement if I don't need to upload it every time 3 days before or at check-in.
I uploaded once months ago and have never needed to upload anything since (well, one time I was asked to upload during OLCI despite already being approved, so that seemed like your typical AC IT).
May 19, 22, 4:36 pm
#134
Join Date: May 2022
Programs: Aeroplan, Bonvoy
Posts: 4
Another data point: when I flew YYZ to YOW last week, i uploaded my vaccine receipt when doing OLCI the night before the flight. Docs were accepted. In the morning of my flight (around 5am), I checked in at the priority desks (right before you get to the D gates), and they never asked me for my vaccines. Just printed boarding passes and sent me on my way.
May 21, 22, 3:19 pm
#135
Join Date: May 2022
Posts: 3
Sorry if this is not the correct forum but has anyone flown on AC to the US and provided a positive covid test (within 90 day window) along with a doctors note clearing them for travel, instead of the negative covid test 1 day prior to departure? Just trying to get an idea of any potential issues at check in. I'm assuming I won't be able to use OLCI and will have to see an agent but I'm prepared for that. Thanks in advance
