Complex Multi-City Points Bookings, Stopovers & Adding Segments (Aeroplan 2.0)
#376
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,725
The issue is not the amount of segments but rather the inability to see or book partner award tickets with AC (P) flights included in them.
You have repeatedly stated that the community's issue with ticketing is a result of the agents' lack of understanding of the program (telling them that they dont know the program serves no purpose when we need something from them); that may be so, however, if we can't identify the issue, we dont stand a chance in being able to extract the maximum value out of our points.
You have repeatedly stated that the community's issue with ticketing is a result of the agents' lack of understanding of the program (telling them that they dont know the program serves no purpose when we need something from them); that may be so, however, if we can't identify the issue, we dont stand a chance in being able to extract the maximum value out of our points.
#377
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,393
#378
Join Date: Apr 2012
Location: YYZ
Programs: IC SpAmb, SPG/Marr Plat, HH Gold, Amex Plat
Posts: 37
Does anyone have experience with changing an Aeroplan award booking after travel commences under the new Aeroplan?
My current itinerary has an AC segment so any changes I make today would make my entire itinerary subject to repricing due to dynamic pricing. If I were to wait until my first flights with AC were completed and then call Aeroplan to make changes to flights that are after my stopover, how does Aeroplan reprice the new itinerary assuming the changes were all with partner airlines? I assume in this case, they wouldn’t reprice my already flown AC segment and any points difference will simply be related to the partner airlines and changes in routing I make? Is my understanding correct?
My current itinerary has an AC segment so any changes I make today would make my entire itinerary subject to repricing due to dynamic pricing. If I were to wait until my first flights with AC were completed and then call Aeroplan to make changes to flights that are after my stopover, how does Aeroplan reprice the new itinerary assuming the changes were all with partner airlines? I assume in this case, they wouldn’t reprice my already flown AC segment and any points difference will simply be related to the partner airlines and changes in routing I make? Is my understanding correct?
#379
Join Date: Mar 2010
Posts: 614
I'm having a similar issue pricing partner awards combined with AC.
Have a LIS-YYZ-CUN currently booked all on AC metal. Trying to change dates to LIS-YYZ (TP)-CUN (AC) with no X/I availability on the AC segment (not sure yet if that affects it). The agent said the system won't price it out and it can't be booked. Both segments can be priced/booked alone but she couldn't book them together so I would have to pay the price of 2 separate awards.
Have a LIS-YYZ-CUN currently booked all on AC metal. Trying to change dates to LIS-YYZ (TP)-CUN (AC) with no X/I availability on the AC segment (not sure yet if that affects it). The agent said the system won't price it out and it can't be booked. Both segments can be priced/booked alone but she couldn't book them together so I would have to pay the price of 2 separate awards.
#380
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Hi all, I have been able to stitch together YVR-TPE-ICN-SIN on a partner award; ticketed as (I) class. However, I am still having difficulties adding YHZ-YVR at the beginning on the segment, I am being told because AC flights are being classed as P, the segment can't be combined with a I partner award ticket. Is anyone else having the same issue with combining AC segments with partner award tickets?
Why are AC flights being coded as P? Is it a glitch or is this the new norm to prevent combination of award partner ticket with AC segments?
Why are AC flights being coded as P? Is it a glitch or is this the new norm to prevent combination of award partner ticket with AC segments?
I'm having a similar issue pricing partner awards combined with AC.
Have a LIS-YYZ-CUN currently booked all on AC metal. Trying to change dates to LIS-YYZ (TP)-CUN (AC) with no X/I availability on the AC segment (not sure yet if that affects it). The agent said the system won't price it out and it can't be booked. Both segments can be priced/booked alone but she couldn't book them together so I would have to pay the price of 2 separate awards.
Have a LIS-YYZ-CUN currently booked all on AC metal. Trying to change dates to LIS-YYZ (TP)-CUN (AC) with no X/I availability on the AC segment (not sure yet if that affects it). The agent said the system won't price it out and it can't be booked. Both segments can be priced/booked alone but she couldn't book them together so I would have to pay the price of 2 separate awards.
I just double checked my recently made booking, all found via the cowtool/AC site, YVR-MEX-BOG-MDE, of course I never knew what the booking class of YVR-MEX would be, but I've checked the class and it's S. So clearly they are combinable as Cow said, maybe it's somehow not possible to CHANGE and mix? But you can definitely mix booking classes when booking online and over the phone, I can definitely confirm that.
#381
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,313
I THINK this is what's going on. The problem is, while X and I still exist, there isn't really a way to SEARCH for them. I just signed up for EF again to try and figure a little stuff out this past week, can't search them there anymore either. I suppose the solution to searching would be use the UA search and just search for AC segments 1 by 1 and make sure they're in the saver level. The fact that AC undercuts that level may make things complicated though. I've had multiple searches (via cowtool or AC) that come up as lower than the partner price and IIRC even some that've come up as lower than the AC published range.
...
It's def my new go-to search engine.
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It's def my new go-to search engine.
#383
Suspended
Join Date: Sep 2021
Programs: Aeroplan
Posts: 10
#384
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,725
You could book this as a single multi-city award. Depending on dates, and whether you want business or economy, you might even find the extra leg to SFO doesn't cost THAT much more than the 5,000 points you'd have paid for the stopover, for example I'm seeing Economy legs YYZ-SFO for 10-12K next summer.
#385
Join Date: Sep 2007
Programs: Aeroplan
Posts: 117
Yeah, I will have do something along those lines. The whole trip is as follows - for 2 adults, 2 kids
SJC - LHR - 4 day layover - ARN likely on BA 28,000 Avios & $131 pp - transferring miles from AMEX Platinum
ARN - HAM - 10 day stay - paid for with cash $89 pp on SAS
HAM to Greece - uncertain which island. paid for with cash
Greece to MUC paid for with cash
MUC to YYZ - 10 day stay 33,000 MileagePlus points + $107 pp
YYZ to SFO 12,000 MileagePlus points + $53 or $250 cash fare
I was posting here as initially I thought Aeroplan would be the best transfer option to make this all work, but after sorting through it all it doesn't seem like it is useful with the degraded value of the points. The YYZ to SFO leg with Aeroplan would be 15,7000 Aeroplan points + $68 Canadian. Debating adding on a small town connecting flight within Ontario, and that wouldn't change the MileagePlus redemption, but it would bring the Aeroplan award redemption to 24,000 Aeroplan points!
SJC - LHR - 4 day layover - ARN likely on BA 28,000 Avios & $131 pp - transferring miles from AMEX Platinum
ARN - HAM - 10 day stay - paid for with cash $89 pp on SAS
HAM to Greece - uncertain which island. paid for with cash
Greece to MUC paid for with cash
MUC to YYZ - 10 day stay 33,000 MileagePlus points + $107 pp
YYZ to SFO 12,000 MileagePlus points + $53 or $250 cash fare
I was posting here as initially I thought Aeroplan would be the best transfer option to make this all work, but after sorting through it all it doesn't seem like it is useful with the degraded value of the points. The YYZ to SFO leg with Aeroplan would be 15,7000 Aeroplan points + $68 Canadian. Debating adding on a small town connecting flight within Ontario, and that wouldn't change the MileagePlus redemption, but it would bring the Aeroplan award redemption to 24,000 Aeroplan points!
Last edited by auorab; Oct 22, 2021 at 5:09 pm
#386
Join Date: Apr 2019
Posts: 9
Anyone book a segment from Asia to North America with a segment on TK? I just tried to book TYO-IST-CDG (stopover), CDG-YUL-YYZ but it's pricing out at two one way segments because TK apparently or, IST as a layover doesn't play nice with the rest of the partner awards and it won't price it out as one. However, flying through PEK from Asia to Europe works. Is there some list of cities or airlines that people have found out that don't price as one one-way and a stopover?
#387
Suspended
Join Date: Sep 2021
Programs: Aeroplan
Posts: 10
Anyone book a segment from Asia to North America with a segment on TK? I just tried to book TYO-IST-CDG (stopover), CDG-YUL-YYZ but it's pricing out at two one way segments because TK apparently or, IST as a layover doesn't play nice with the rest of the partner awards and it won't price it out as one. However, flying through PEK from Asia to Europe works. Is there some list of cities or airlines that people have found out that don't price as one one-way and a stopover?
#389
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
#390
Join Date: Nov 2009
Posts: 519
I tried to view my reservation on Turkish, but it says
"This reservation cannot be viewed due to the sales channel where it was modified. You can apply to the channel on which you have arranged your reservation to make a transaction"
Is this common? do I need to worry about it?
Last edited by mak101; Oct 27, 2021 at 12:01 pm