FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Air Canada | Aeroplan (https://www.flyertalk.com/forum/air-canada-aeroplan-375/)
-   -   Missing / incorrect flight activity (SQM/SQS/SQD/Aeroplan, November 2020 onwards) (https://www.flyertalk.com/forum/air-canada-aeroplan/2040441-missing-incorrect-flight-activity-sqm-sqs-sqd-aeroplan-november-2020-onwards.html)

Adam Smith 2022-10-25 17:57:59

(Wikipost) Missing / incorrect flight activity (SQM/SQS/SQD/Aeroplan, November 2020 onwards)
 
For flights that have not posted at all, request missing points for a flight (should credit missing SQM/SQS/SQD, as well as Aeroplan points).

If the request is rejected by the automated system, e-mail [email protected]. [Note: as of October 2022, it's unclear whether AC is still monitoring and responding to this address]

For flights with SQD missing or incorrect, after SQM/SQS have posted, report a Status Qualifying Dollar discrepancy.

If all else fails, use the customer service web form.

Please do not phone AC or Aeroplan about this. Anyone you reach on the phone will be unable to help you. At best, they will fill out the web form above, which will take far longer than if you just do it yourself.


All times are GMT -6. The time now is 9:50 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2022 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.