Missing / incorrect flight activity (SQM/SQS/SQD/Aeroplan, November 2020 onwards)
Able to log in, already noticed ~9K $ missing from Flight passes
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I'm pretty sure I'm missing 8k miles on million mile tracking, though I'm not sure which is more likely between an 8k point glitch and me misremembering what my pre-migration total was.
So this is interesting. Status page still shows 95 SQS as being the magic number for Super Elite qualification, as opposed to the 100 that was previously announced. I'm not sure if this is a website issue, or if Air Canada reverted to the old qualification standard. (P.S. Please don't judge the number – it's been a slow year). https://cimg9.ibsrv.net/gimg/www.fly...383df1d6a1.png |
Originally Posted by Hypastyla
(Post 32807502)
Able to log in, already noticed ~9K $ missing from Flight passes
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Okay I wrote some code, and have determined that I am missing SQD for:
1. SFO-YVR (or YVR-SFO) on SFO-YVR-TPE-YVR-SFO in February. 2. The 1000 SQD for Travel At Home from May 3. A YVR-YYZ Comfort fare from July All my FP bookings have the SQD. But my transaction history doesn't go back beyond early August. |
I logged in and my MM progress is more than 100000 too low. I really wish I'd logged in last week and taken screenshots. My SQD is off by about $1000. I can see a Latitude fare in January that has no SQD listed,
Dr. PITUK |
Lots of issues, missing both SQM and SQD, and not able to view history before February.
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Looking back on the Activity section, it's not clear how SQD is being tracked. Anyone see where the SQD history is?
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Originally Posted by Preo
(Post 32809628)
Lots of issues, missing both SQM and SQD, and not able to view history before February.
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Originally Posted by Preo
(Post 32809628)
Lots of issues, missing both SQM and SQD, and not able to view history before February.
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Originally Posted by EdmFlyBoi
(Post 32809721)
Looking back on the Activity section, it's not clear how SQD is being tracked. Anyone see where the SQD history is?
Dr. PITUK |
Originally Posted by painintheuk
(Post 32808715)
I logged in and my MM progress is more than 100000 too low. I really wish I'd logged in last week and taken screenshots. My SQD is off by about $1000. I can see a Latitude fare in January that has no SQD listed,
Dr. PITUK |
SQD issue
Reply from AC Twitter team regarding missing SQD
Thanks for the info! On our end, we show that you have XXX (correct amount) SQD. Since the websites continue to go through various updates regarding the new Aeroplan program, since we show the correct balance from here, we would ask that you give it a few days, check your balance again and let us know if it is still showing as incorrect. We trust that any glitches would be resolved ASAP. /Max |
Still not able to see any previous AQD/SQD amounts in the Activity section. My 2 years worth of activity only goes back to September 20 of this year. Everything else jives but the SQD is really outta whack. Anyone have any luck getting it corrected?
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Originally Posted by EdmFlyBoi
(Post 32813372)
Still not able to see any previous AQD/SQD amounts in the Activity section. My 2 years worth of activity only goes back to September 20 of this year. Everything else jives but the SQD is really outta whack. Anyone have any luck getting it corrected?
Between October 30 and November 9, 2020, should you complete an activity with one of our partners, there will be a delay in Aeroplan points crediting to your Aeroplan account. Beginning November 10, normal points crediting will resume, and all points earned in the days prior will be credited automatically. We appreciate your patience and, as always, we encourage you to keep your boarding passes, ticket receipts and any other receipts in a safe place until all your points are credited. Wait until normal posting resumes, and see if that fixes it. |
I had an October 31 flight post sometime between when I went to bed and now. November 1 has not posted yet. But it seems like they're starting to process things.
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