Master thread Chase Aeroplan (US) cards
#302
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
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#303
Join Date: Nov 2000
Location: Arlington, VA USA
Posts: 670
Hi everyone, anyone notice how long it takes for the miles you earn (not the signup bonus certificates) to make there way from Chase to Aeroplan? The thing is that unlike Membership Rewards to Aeroplan transfers it's not near instant. I got my Chase statement already in the mail, and yet the miles are not showing up on the Air Canada website under Aeroplan Activity. Interestingly, all my activity from last month's Chase earnings are showing up with a date of over a month ago, so I'm assuming Chase enters the activity in on the date Chase says it was earned, but it takes some time to actually show up on your Aeroplan balance?
#304
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,421
Hi everyone, anyone notice how long it takes for the miles you earn (not the signup bonus certificates) to make there way from Chase to Aeroplan? The thing is that unlike Membership Rewards to Aeroplan transfers it's not near instant. I got my Chase statement already in the mail, and yet the miles are not showing up on the Air Canada website under Aeroplan Activity. Interestingly, all my activity from last month's Chase earnings are showing up with a date of over a month ago, so I'm assuming Chase enters the activity in on the date Chase says it was earned, but it takes some time to actually show up on your Aeroplan balance?
#305
Join Date: Mar 2011
Posts: 141
Hi everyone, anyone notice how long it takes for the miles you earn (not the signup bonus certificates) to make there way from Chase to Aeroplan? The thing is that unlike Membership Rewards to Aeroplan transfers it's not near instant. I got my Chase statement already in the mail, and yet the miles are not showing up on the Air Canada website under Aeroplan Activity. Interestingly, all my activity from last month's Chase earnings are showing up with a date of over a month ago, so I'm assuming Chase enters the activity in on the date Chase says it was earned, but it takes some time to actually show up on your Aeroplan balance?
#306
Join Date: Nov 2000
Location: Arlington, VA USA
Posts: 670
I also received neither. However, I'm fine with a delay on the certificates as Chase states there will be a delay in awarding those after you meet the new cardholder spend required in the application. I'm more disappointed that in 2022, Chase and Air Canada can't get their act together so that the miles are credit more quickly. I mean the miles take longer than it takes the USPS to deliver my paper statement!
#307
Join Date: Mar 2020
Location: YVR
Programs: AC 25K
Posts: 7
I haven't gotten my Feb statement of aeroplan points posted yet to my account. Billing statement closed two weeks ago.
I did get my 10k and 10 e ups though like 3 weeks ago.
I am guessing a delay on Chase's end, will continue to monitor....
I did get my 10k and 10 e ups though like 3 weeks ago.
I am guessing a delay on Chase's end, will continue to monitor....
#309
Join Date: Oct 2021
Location: MUC/PAR/MIA
Programs: LH SEN; DL PM; Hertz PC; Bonvoy Gold
Posts: 197
I got the Aeroplan card with the waitlist bonus in January. I applied online as required, and was approved. I was very sure to put my existing Aeroplan # in the application. However, when I received my card it had a fresh Aeroplan # on the back. I called Chase, who of course did nothing and promptly referred me to Aeroplan. Aeroplan stated that it this happens frequently, and the only solution is to merge the accounts. This sounded fine by me, so I agreed, opting to keep my existing account and have the new one consolidated into it. At the time the agent told me it is a back-office matter that can take up to a week. It has now been almost 2 months; I've called and emailed them to no avail several times.
Might any of you have any ideas on how to expedite this? I'd like to use the certs and points I've earned soon. Has this happened to anyone else?
Might any of you have any ideas on how to expedite this? I'd like to use the certs and points I've earned soon. Has this happened to anyone else?
#313
Join Date: Jan 2019
Programs: AA Plat, Bonvoy Lifetime Plat, AC 25k, HHonors Gold, Amex Plat
Posts: 19
#314
Join Date: Jan 2019
Programs: AA Plat, Bonvoy Lifetime Plat, AC 25k, HHonors Gold, Amex Plat
Posts: 19
Just got my flight reward and found a link to the official Air Canada documentation including detailed T&Cs:
https://www.aircanada.com/us/en/aco/...ificate.html#/
https://www.aircanada.com/us/en/aco/...ificate.html#/
#315
Join Date: Dec 2004
Location: YYZ
Programs: AC SE MM, Hyatt Globalist, SPG Platinum, hhonors Gold
Posts: 3,421
Mine posted with the statement credits when I passed the threshold. However, there seems to an issue right now with the feed that everyone seems to be experiencing. My March statement points have not made it to Aeroplan so suspect until that is fixed that nothing will happen.