Questions on 2020 Black Friday Sale
Mar 21, 2021, 4:27 pm
#91
Join Date: Jul 2018
Location: YXE
Programs: Curb Your Enthusiasm, Fraggle Rock
Posts: 123
Also noticed today that Uber Eats transactions once again are not appearing in Pending: last one to post was March 7.
I've used eStore for ages, and never had a posting problem - not one - until the relaunch. Now it's a constant battle.
Mar 21, 2021, 5:06 pm
#92
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
Still begging them for my proper bonus. Good lord.
Also noticed today that Uber Eats transactions once again are not appearing in Pending: last one to post was March 7.
I've used eStore for ages, and never had a posting problem - not one - until the relaunch. Now it's a constant battle.
Also noticed today that Uber Eats transactions once again are not appearing in Pending: last one to post was March 7.
I've used eStore for ages, and never had a posting problem - not one - until the relaunch. Now it's a constant battle.
Apr 2, 2021, 4:56 pm
#93
Join Date: Oct 2009
Location: YXU / YUL
Programs: AA LT Gold, Aeroplan, Marriott Titanium (LT Platinum), HH Diamond
Posts: 407
I'm also still trying to get the right bonus amount credited. I made 3 e-store purchases and bought 2,000 points to get to 4 offers for 5,000 points. The points purchase posted but only one of the e-store purchases did, so I only got 500 points for 2 offers. I sent in requests with receipts through the website on Feb. 2 for the missing e-store purchases.
I was told it can take 8-10 weeks after the request is received for the missing points to post, so I guess I'll wait another 2 weeks to see if it works itself out. Otherwise, another call to customer service.
I was told it can take 8-10 weeks after the request is received for the missing points to post, so I guess I'll wait another 2 weeks to see if it works itself out. Otherwise, another call to customer service.
Jun 2, 2021, 2:00 pm
#94
Join Date: Oct 2009
Location: YXU / YUL
Programs: AA LT Gold, Aeroplan, Marriott Titanium (LT Platinum), HH Diamond
Posts: 407
I'm also still trying to get the right bonus amount credited. I made 3 e-store purchases and bought 2,000 points to get to 4 offers for 5,000 points. The points purchase posted but only one of the e-store purchases did, so I only got 500 points for 2 offers. I sent in requests with receipts through the website on Feb. 2 for the missing e-store purchases.
I was told it can take 8-10 weeks after the request is received for the missing points to post, so I guess I'll wait another 2 weeks to see if it works itself out. Otherwise, another call to customer service.
I was told it can take 8-10 weeks after the request is received for the missing points to post, so I guess I'll wait another 2 weeks to see if it works itself out. Otherwise, another call to customer service.
I suppose the lesson learned is don't give up. Or don't bother participating in the next promo if this is how it's going to work.
