E-Coupon extension?
Nov 10, 2020, 6:33 am
#1
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E-Coupon extension?
I got an e-coupon for a mechanical cancelation back in March (they claimed “extenuating circumstances” for the EU 261), during the Wild West days just when Covid was starting to spread. It has an expiration of March 2021, but it’s looking more and more like I won’t be able to use it (especially since the US and Canada are essentially closed to each other).
Is there any chance I can get this extended? Should I just call or email Air Canada?
Is there any chance I can get this extended? Should I just call or email Air Canada?
Nov 10, 2020, 9:31 am
#2
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This subject has come up several times recently. Some have reported getting extensions from AC by calling or writing in. If you want to save that hassle, there's a self-serve option - book a new ticket using the eCoupon, then cancel the new ticket for another eCoupon that will have no expiry. Described further here.
Dec 28, 2020, 9:29 pm
#4
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Jan 3, 2021, 4:58 pm
#5
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Jan 3, 2021, 7:17 pm
#6
Join Date: May 2009
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I politely wrote in for a 1 year extension on a 30 percent discount code. No problem getting it.
For credits that expire I would just book and cancel a flight a day or two later and get the e-gift card that doesn’t expire. I’ve done this with two credits. Takes a bit of work to find a flight or a pair of flights that get as close to the credit value as wanted.
For credits that expire I would just book and cancel a flight a day or two later and get the e-gift card that doesn’t expire. I’ve done this with two credits. Takes a bit of work to find a flight or a pair of flights that get as close to the credit value as wanted.
Jan 3, 2021, 7:47 pm
#7
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But also takes months to get the new voucher. If one doesn't need/want to be able to use the credit anytime soon, it's fine, but if you want to have access to the funds, asking for an extension might be superior.
Jan 3, 2021, 8:26 pm
#8
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Feb 19, 2021, 7:26 am
#9
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I finally got around to calling in because I'm lazy. The agent I got said all eCoupons have been extended to two years for right now. Has anyone else heard this? I suppose I should have asked for some kind of email confirmation.
Feb 19, 2021, 7:34 am
#10
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Someone else on this forum has reported the same. I think you might be able to convert this to a Travel Voucher, and then you don't need to worry about an expiry date.
Feb 19, 2021, 10:47 am
#11
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I have a $150 eCoupon that was originally set to expire a month ago. I've been assuming it was extended another year, but I'm also tempted to find a $150-$160 flight and turn the whole thing into a gift card.
Feb 19, 2021, 11:56 am
#12
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Feb 22, 2021, 7:41 pm
#13
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Dec 9, 2021, 8:42 am
#14
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Follow up on this. Any chance ecoupons will be extended anymore? Mine expires in April, and was planning on taking a trip to Canada in Jan but might not happen now. Can I purchase a ticket that's beyond the expiration (at this point April)?
Dec 9, 2021, 10:31 am
#15
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I can't comment on the first question other than to speculate, but the answer to the second question is an eCoupon only needs to be used to purchase a ticket before its expiration date. Travel can occur after the expiration date. You could use the eCoupon in April to pay for a trip in January 2023, for example.