Sep 11, 2021, 4:58 am
Last edit by: yyznomad
Dear Super Elites,
In typical Air Canada fashion, FAs still have ZERO idea about this perk. As such, you will need to be proactive about this perk if you want to benefit from it. There is a very high likelihood that you will not be offered anything if you do not inquire.
Be prepared to be met with a big fat ¯\_(ツ)_/¯
yyzn.
In typical Air Canada fashion, FAs still have ZERO idea about this perk. As such, you will need to be proactive about this perk if you want to benefit from it. There is a very high likelihood that you will not be offered anything if you do not inquire.
Be prepared to be met with a big fat ¯\_(ツ)_/¯
yyzn.
Air Canada Super Elite members will receive complimentary in-flight refreshments
Aug 5, 2021, 9:51 pm
#61
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
https://www.flyertalk.com/forum/air-...lic-drink.html
But the last post was a year before this thread started so the answer to the "Double Bonus Questiona about a SE in Y on a CO Fare" might require someone who volunteered themselves to be the experiment - or is willing to
.
Aug 13, 2021, 11:15 am
#63
Join Date: Sep 2014
Location: YYC / LAS
Programs: AC SE-MM
Posts: 128
8/12/2021 AC582 LAS-YYZ
Seemed to be ~ 12 SE in the back the SD had a list of where everyone was seated and all where given a choice of Drink and Snack.
They seem to be struggling with the new system it took ~ 1-1/2 hr. to do the full Y service.
They are also promoting that anything after the service should be ordered by the IFE system and it will be delivered to your seat.
Seemed to be ~ 12 SE in the back the SD had a list of where everyone was seated and all where given a choice of Drink and Snack.
They seem to be struggling with the new system it took ~ 1-1/2 hr. to do the full Y service.
They are also promoting that anything after the service should be ordered by the IFE system and it will be delivered to your seat.
Aug 13, 2021, 11:21 am
#64
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,323
8/12/2021 AC582 LAS-YYZ
Seemed to be ~ 12 SE in the back the SD had a list of where everyone was seated and all where given a choice of Drink and Snack.
They seem to be struggling with the new system it took ~ 1-1/2 hr. to do the full Y service.
They are also promoting that anything after the service should be ordered by the IFE system and it will be delivered to your seat.
Seemed to be ~ 12 SE in the back the SD had a list of where everyone was seated and all where given a choice of Drink and Snack.
They seem to be struggling with the new system it took ~ 1-1/2 hr. to do the full Y service.
They are also promoting that anything after the service should be ordered by the IFE system and it will be delivered to your seat.
Aug 13, 2021, 11:27 am
#65
Join Date: Sep 2014
Location: YYC / LAS
Programs: AC SE-MM
Posts: 128
Yes , it was sort of working with some very long pauses. I guess it was a trade off to having no Wi-Fi except for Fin 524 that is trialing the new Satellite Antenna for the Wi-Fi.
Aug 13, 2021, 11:19 pm
#66
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,767
The very nice FA on my Jazz flight today had no clue about this benefit, and didn't see it in her manual or whatever it is even after I explained it and she went looking for it (she kept thinking I was talking about a Comfort fare, had no idea about a status benefit). I eventually got my free beer (which I didn't really care about and only really ordered for the benefit of all you eager drinkers who want to know how this works in practice 
), and she was very friendly. I also sympathize with the fact that she and many of her colleagues have come back from lengthy layoffs with little to no refresher training and that lots has changed.
So I can't say whether Jazz/AC has done a bad job of informing staff about the benefit or she just missed it, but either way, I could definitely see it being difficult to take advantage of this benefit.
), and she was very friendly. I also sympathize with the fact that she and many of her colleagues have come back from lengthy layoffs with little to no refresher training and that lots has changed.So I can't say whether Jazz/AC has done a bad job of informing staff about the benefit or she just missed it, but either way, I could definitely see it being difficult to take advantage of this benefit.
Aug 14, 2021, 7:10 am
#68
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
8/12/2021 AC582 LAS-YYZ
Seemed to be ~ 12 SE in the back the SD had a list of where everyone was seated and all where given a choice of Drink and Snack.
They seem to be struggling with the new system it took ~ 1-1/2 hr. to do the full Y service.
They are also promoting that anything after the service should be ordered by the IFE system and it will be delivered to your seat.
Seemed to be ~ 12 SE in the back the SD had a list of where everyone was seated and all where given a choice of Drink and Snack.
They seem to be struggling with the new system it took ~ 1-1/2 hr. to do the full Y service.
They are also promoting that anything after the service should be ordered by the IFE system and it will be delivered to your seat.
Aug 14, 2021, 9:42 am
#69
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,767
Subject to the product selection available on your flight, Aeroplan Super Elite Members can enjoy one free alcoholic beverage and one free snack item when travelling on Air Canada, Air Canada Express or Air Canada Rouge in Economy Class.
(emphasis mine)
Aug 14, 2021, 11:17 am
#71
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,767
Aug 15, 2021, 7:04 pm
#72
Join Date: Aug 2009
Location: YLW
Programs: AC- SE100 1MM, Hilton Diamond, Marriott Platinum, National Executive, Nexus/GE
Posts: 4,307
Yesterday on my YOW-YYC I asked for my free snack and the crew member had no idea, so I pulled out my hand out from 24Left (thank you). She read it, asked for my boarding pass, and gave me what I wanted.
Aug 16, 2021, 10:15 am
#73
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Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
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Did you also request an alcoholic beverage, and if so, what was it and did you receive it?
Aug 16, 2021, 4:48 pm
#74
Join Date: Aug 2009
Location: YLW
Programs: AC- SE100 1MM, Hilton Diamond, Marriott Platinum, National Executive, Nexus/GE
Posts: 4,307
I asked for the Big Kit Kat, no booze as it was early
Today coming home I had my printout ready to present, but the onboard crew said it is your birthday, whatever you want and how often just ask!
So, I started off with the cheese and fruit platter, followed by the Kit Kat, followed by the cashews, and ended with a bailey's in my coffee. I think I had it better in Y than those in J, lol.
I will have to fly AC on my birthday more often
I am writing in as the crews this weekend treated me extremely well, excellent recognition and service.
Aug 17, 2021, 8:58 am
#75
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Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Many upthread have only mentioned a drink, so I wanted to get real first-hand accounts of people actually receiving the darn $6.95 (or less) drink and that darn snack!