Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air Canada | Aeroplan
Reload this Page >

Taxes for Reward booking higher on phone than online?

Taxes for Reward booking higher on phone than online?

Old Jul 2, 20, 2:22 pm
  #1  
Original Poster
 
Join Date: Jul 2005
Location: YVR
Programs: AC MM
Posts: 1,432
Taxes for Reward booking higher on phone than online?

I just tried to make a booking for 2 domestic shorthaul return tickets using Aeroplan miles.
I did this through an agent as it is a 2 for 1 offer.
The taxes I was quoted by the agent were just over $ 320 for both tickets but on the Aeroplan site, when making a 'dummy booking' it came out to only $ 208.42.

Has anyone else have this happen?
yvrcnx is offline  
Old Jul 2, 20, 2:26 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, Bonvoy Tit, HH Diamond, Hyatt Glob, Accor Gold, UA Silver
Posts: 35,064
Can you copy the taxes from the confirmation email and provide the itinerary?

It should look something like:
Carrier Surcharge - $7.50
U.S. Passenger Safety Fee - $7.65
U.S Passenger Facility Charge - $6.15
canadiancow is online now  
Old Jul 2, 20, 2:26 pm
  #3  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: YYC
Posts: 22,471
There is an additional fee when booking though an agent, could that be it?
Auto Enthusiast likes this.
Stranger is offline  
Old Jul 2, 20, 2:29 pm
  #4  
FlyerTalk Evangelist
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, Bonvoy Tit, HH Diamond, Hyatt Glob, Accor Gold, UA Silver
Posts: 35,064
Originally Posted by Stranger View Post
There is an additional fee when booking though an agent, could that be it?
That wouldn't add up to $112.
canadiancow is online now  
Old Jul 2, 20, 2:35 pm
  #5  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: YYC
Posts: 22,471
Originally Posted by canadiancow View Post
That wouldn't add up to $112.
Indeed, that should amount to $30 per ticket.
Stranger is offline  
Old Jul 2, 20, 2:43 pm
  #6  
Original Poster
 
Join Date: Jul 2005
Location: YVR
Programs: AC MM
Posts: 1,432
Problem just got solved. Because I was making use of the 2 for 1 offer through my AMEX AC Platinum card the taxes shows for regular members and the system didn't pick up the Elite status for which taxes are lower. So it's all good and taken care of.
canadiancow likes this.
yvrcnx is offline  
Old Jul 2, 20, 2:58 pm
  #7  
FlyerTalk Evangelist
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, Bonvoy Tit, HH Diamond, Hyatt Glob, Accor Gold, UA Silver
Posts: 35,064
Originally Posted by yvrcnx View Post
Problem just got solved. Because I was making use of the 2 for 1 offer through my AMEX AC Platinum card the taxes shows for regular members and the system didn't pick up the Elite status for which taxes are lower. So it's all good and taken care of.
Ugh that should have been so obvious.

$27 per person, each way, is $108. Plus tax and there we go.

Glad it worked out.
yvrcnx likes this.
canadiancow is online now  
Old Jul 2, 20, 4:38 pm
  #8  
Original Poster
 
Join Date: Jul 2005
Location: YVR
Programs: AC MM
Posts: 1,432
Originally Posted by canadiancow View Post
Ugh that should have been so obvious.

$27 per person, each way, is $108. Plus tax and there we go.

Glad it worked out.
Yes, it was kind of strange and I got a call back about 20 minutes later from another person who figured it out.
The difference was in the carrier surcharge which it looks like is $ 30 per person/per ticket, versus the just over $ 80 per person for non-elite members.

Just glad it got sorted out as I wouldn't have been too happy paying $ 150 in taxes for this shorthaul flight, even $ 100 is quite a lot but we are just looking forward to get out and flying again in a couple of weeks.
yvrcnx is offline  

Thread Tools
Search this Thread
Search Engine: