Last edit by: vancouver25k
As of July 2022, MLLs appear to be largely back to normal operations.
Ordering to the table has been shut down, with most MLLs offering self-serve buffets similar to what was available pre-COVID.
Note that the EWR MLL has been permanently shut down as a result of changes/construction at EWR.
Showers
YYZ int - closed (Aug 12. They claimed all showers closed at YYZ but I was only at int.)
YVR tb - open
YVR int - open
YUL int - open
Ordering to the table has been shut down, with most MLLs offering self-serve buffets similar to what was available pre-COVID.
Note that the EWR MLL has been permanently shut down as a result of changes/construction at EWR.
Showers
YYZ int - closed (Aug 12. They claimed all showers closed at YYZ but I was only at int.)
YVR tb - open
YVR int - open
YUL int - open
MLLs in the time of COVID - re-openings, food, distancing, etc [READ WIKI FIRST]
#16
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 2,026
That would be drastically different from how they already handle capacity issues.
When a lounge is approaching the capacity, they stop allowing passes. I'm not sure if they stop anything else. But I've never been denied entry to full lounges, while people immediately ahead of or behind me have.
Whether or not it's fair, they do have some kind of internal priority for who is allowed in when they're full.
When a lounge is approaching the capacity, they stop allowing passes. I'm not sure if they stop anything else. But I've never been denied entry to full lounges, while people immediately ahead of or behind me have.
Whether or not it's fair, they do have some kind of internal priority for who is allowed in when they're full.
If they are working with hard numbers they may very well have to turn away people who are Paid J or higher tier status.
#17
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I would assume (perhaps incorrectly) given they hold liquor licenses they would be governed by the caps individual provinces have placed of licensed establishments. I believe in BC that limit would be 50%, but also subject to a cap of 50 people.
If they are working with hard numbers they may very well have to turn away people who are Paid J or higher tier status.
If they are working with hard numbers they may very well have to turn away people who are Paid J or higher tier status.
Another would be to just increase entry requirements. I don't see a situation where they'd knowingly permit entry to someone with no status flying X class using their Aeroplan credit card when and then turning away an SE in full J an hour later.
#18
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 2,026
One option would be to stop serving alcohol.
Another would be to just increase entry requirements. I don't see a situation where they'd knowingly permit entry to someone with no status flying X class using their Aeroplan credit card when and then turning away an SE in full J an hour later.
Another would be to just increase entry requirements. I don't see a situation where they'd knowingly permit entry to someone with no status flying X class using their Aeroplan credit card when and then turning away an SE in full J an hour later.
#20
Join Date: Aug 2017
Programs: Air Canada A35K, Bonvoy Platinum
Posts: 169
Capping the number of people in the lounge really seems like the only socially responsible approach, given that it would be pretty daft to deny someone entry into a nearly empty lounge that they would normally be allowed to access, thus forcing them to go wait at the gate surrounded by huge a crowd.
Honestly I would argue that opening as many lounges as possible with occupancy caps would be a pretty responsible thing to do since it's reducing congestion at the gate.
Honestly I would argue that opening as many lounges as possible with occupancy caps would be a pretty responsible thing to do since it's reducing congestion at the gate.
#21
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A lot of the discussion here seems to assume that flight schedule and loads will be back to normal, but lounge capacity will be at 25-50%.
Is it possible they simply won't hit 50% occupancy due to the simple fact that capacity is down 90% (or whatever the number is) ?
They may not need any explicit changes in the MLL.
Someone mentioned a BC rule about maximum 50 people in places that serve alcohol - that would be the only potential problem I see.
Is it possible they simply won't hit 50% occupancy due to the simple fact that capacity is down 90% (or whatever the number is) ?
They may not need any explicit changes in the MLL.
Someone mentioned a BC rule about maximum 50 people in places that serve alcohol - that would be the only potential problem I see.
#22
Join Date: May 2012
Location: BKK/SIN/YYZ/YUL
Programs: DL, AC, Bonvoy, Accor, Hilton
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I don't think that we will see the MLLs opened this summer. The distancing issues in an MLL are no different than downstairs with the common folk and as explained in other posts, there would be a need to ration entry. This would be a no win situation for the airline, because feelings would be hurt, complaints would soar etc.
The key issue in the MLLs is that there would not be much to offer except a seat. The updated infection prevention guidelines ask that common use surfaces be minimized. This means;
- No shared coffee machines (people touching the buttons etc.)
- No buffet food offerings. Individually packaged and dispensed items only. Not as easy as it looks.
- No self serve refrigerator doors because of people having to open the doors. (Looks silly, but that is the recommendation, and it is common sense.)
- Toilet facilities (cleaning requirements)
- Gathering places, ideally to be kept at less than 10, understood impracticable with up to 50 acceptable with social distancing measures applied. (This is fluid and is subject to each province's updated guidelines that will change with the pandemic progress.)
The guidelines keep changing, and it will be a delicate juggling act to apply those rules without upsetting people. As it is, there is resistance to mask wearing in public with some cities having low compliance.
It is stating the obvious when I say that unless passenger traffic picks up, the subject of an MLL opening will be moot. I know that my employer has suspended all travel indefinitely. Outside of emergency needs, I can't see any company allowing travel, Everyone is cash strapped and costs must be cut. AC can save itself some money too by keeping the MLLs closed until September. By then, we will know if we are in for a 2nd round of Covid19 and if we will have the possibility of a treatment or a vaccine. I expect that most leisure travelers who would use an MLL are like me: We want to travel and aside from the Covid 19 risks are not going to pay for J class if the service (meals, pillows etc.) is not available, and if the cost is too high.
The key issue in the MLLs is that there would not be much to offer except a seat. The updated infection prevention guidelines ask that common use surfaces be minimized. This means;
- No shared coffee machines (people touching the buttons etc.)
- No buffet food offerings. Individually packaged and dispensed items only. Not as easy as it looks.
- No self serve refrigerator doors because of people having to open the doors. (Looks silly, but that is the recommendation, and it is common sense.)
- Toilet facilities (cleaning requirements)
- Gathering places, ideally to be kept at less than 10, understood impracticable with up to 50 acceptable with social distancing measures applied. (This is fluid and is subject to each province's updated guidelines that will change with the pandemic progress.)
The guidelines keep changing, and it will be a delicate juggling act to apply those rules without upsetting people. As it is, there is resistance to mask wearing in public with some cities having low compliance.
It is stating the obvious when I say that unless passenger traffic picks up, the subject of an MLL opening will be moot. I know that my employer has suspended all travel indefinitely. Outside of emergency needs, I can't see any company allowing travel, Everyone is cash strapped and costs must be cut. AC can save itself some money too by keeping the MLLs closed until September. By then, we will know if we are in for a 2nd round of Covid19 and if we will have the possibility of a treatment or a vaccine. I expect that most leisure travelers who would use an MLL are like me: We want to travel and aside from the Covid 19 risks are not going to pay for J class if the service (meals, pillows etc.) is not available, and if the cost is too high.
#23
Join Date: Apr 2008
Programs: Aeroplan 25K, Marriott Plat
Posts: 343
The first lounge to open will probably be the Cafe. Take a prewrapped sandwich and be on your way.
#24
Join Date: Feb 2010
Location: YUL
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I don't fly J for the food or pilows , I fly it because of space. Don't need a lounge. Lounge is a waste of time and can actually be more crowded than finding a seat at a vacant gate in some stations. Loung is good certainly for the long connections.
I say shut them down for good.... until they bring it back to 20 years ago when not everyone can get access via credit cards or memberships , 35k's etc
I say shut them down for good.... until they bring it back to 20 years ago when not everyone can get access via credit cards or memberships , 35k's etc
#25
Join Date: Aug 2013
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The detailed points made by Transpacificflyer are probably more problematic for lounge re-openings. At least for now.
Last edited by Bohemian1; May 28, 2020 at 2:55 pm
#26
Join Date: Jan 2017
Location: Halifax
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One is supposed to shower before you go in the pool, to keep it clean, and maybe to shower when you go in the chip fab to keep it clean. You shower when you leave the asbestos enclosure and when you leave the car garage to keep the outside world clean.
When everyone in the MLL is heading to a petri tube for 2+ hours, it might as well be as packed as it ever is.
When everyone in the MLL is heading to a petri tube for 2+ hours, it might as well be as packed as it ever is.
#27
Join Date: May 2015
Location: Vancouver
Programs: Aeroplan, Mileage Plus, WestJet Gold, AMEX Plat
Posts: 2,026
I don't fly J for the food or pilows , I fly it because of space. Don't need a lounge. Lounge is a waste of time and can actually be more crowded than finding a seat at a vacant gate in some stations. Loung is good certainly for the long connections.
I say shut them down for good.... until they bring it back to 20 years ago when not everyone can get access via credit cards or memberships , 35k's etc
I say shut them down for good.... until they bring it back to 20 years ago when not everyone can get access via credit cards or memberships , 35k's etc
#29
Join Date: Jan 2018
Location: MUC
Programs: LH HON | UA 1K
Posts: 181
When do you guys expect lounges to open again?
#30
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When non-essential travel is no longer discouraged.
Lounges are an expense, and no one's flying right now who doesn't need to, so there's very little to gain by opening them.
I'd say any time in June is unlikely, but if I had to guess, it'll be July 15, July 1, or August 1, in that order.
Lounges are an expense, and no one's flying right now who doesn't need to, so there's very little to gain by opening them.
I'd say any time in June is unlikely, but if I had to guess, it'll be July 15, July 1, or August 1, in that order.