AC International J Service Experience During Covid
May 25, 20, 7:57 am
#2
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,869
Thanks for the write up... very interesting and crazy pictures of empty terminals.
No travel planned at the moment, but will be on a plane as soon as Taiwan opens up.
No travel planned at the moment, but will be on a plane as soon as Taiwan opens up.
May 25, 20, 11:06 am
#3
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,272
Originally Posted by Plumber
Thanks for the write up... very interesting and crazy pictures of empty terminals.
No travel planned at the moment, but will be on a plane as soon as Taiwan opens up.
No travel planned at the moment, but will be on a plane as soon as Taiwan opens up.
May 25, 20, 11:08 am
#4
Join Date: Mar 2014
Programs: AC SE100k, Marriott Titanium, UA Silver
Posts: 2,613
Thanks for the write up. A very different experience than the old normal.
May 25, 20, 11:20 am
#5
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 5,314
Great report - thanks for the details!
May 25, 20, 1:58 pm
#6
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,869
Originally Posted by vernonc
Probably not on AC as I believe AC cancelled all Taiwan flights till mid next year.
I will read up on other airlines Covid J service before I decide whether to fly AC over the ocean. I did appreciate hearing about how AC is handling things.
May 25, 20, 5:26 pm
#7
Join Date: Dec 2014
Location: YVR
Programs: Bottom feeder Star Gold
Posts: 2,652
One wonders if AC will return to Taiwan at all, never mind mid next year.
Good report capedreamer, and your travel experience mirrors the one I described on the 'domestic' thread, minus the on-board food service of course. Do you know the rough loads for the back section of your YYZ-FRA flight? Given the lack of lounges, priority service, irrelevance of points accrual etc, might it have made sense to sit in Y with your own row? You look young enough that stretching over 3 economy seats wouldn't inflict much discomfort.
Good report capedreamer, and your travel experience mirrors the one I described on the 'domestic' thread, minus the on-board food service of course. Do you know the rough loads for the back section of your YYZ-FRA flight? Given the lack of lounges, priority service, irrelevance of points accrual etc, might it have made sense to sit in Y with your own row? You look young enough that stretching over 3 economy seats wouldn't inflict much discomfort.
May 25, 20, 6:48 pm
#8
Join Date: Jan 2016
Location: YYZ
Programs: Eupgrade4Lyfe, Gifted E50K, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,693
This is some really solid content here!
Safe travels!
Safe travels!
May 25, 20, 8:25 pm
#9
Join Date: Dec 2011
Location: YYZ
Programs: AC*S100K ACMM / HH Diamond
Posts: 2,879
May 26, 20, 1:11 am
#10
Original Poster
Join Date: Jun 2010
Location: LHR / YYZ
Programs: AC SE
Posts: 3,741
Thanks for the kind words, everyone.
Not sure about the loads in Y, but I used eUpgrade credits that were going to go to waste anyways. Definitely would agree that paying $ for the current service level in international J is hard to justify. On that note, during boarding, one Y passenger came up to the J cabin to ask the SD if he could take one of the empty J seats because his leg was in pain. The SD jokingly offered to take out his credit card machine if the passenger is willing to fork up $5,000. 
Originally Posted by CZAMFlyer
Good report capedreamer, and your travel experience mirrors the one I described on the 'domestic' thread, minus the on-board food service of course. Do you know the rough loads for the back section of your YYZ-FRA flight? Given the lack of lounges, priority service, irrelevance of points accrual etc, might it have made sense to sit in Y with your own row? You look young enough that stretching over 3 economy seats wouldn't inflict much discomfort.
Last edited by tcook052; May 28, 20 at 1:12 pm Reason: Off topic
May 26, 20, 6:02 am
#11
Join Date: Jan 2020
Location: YVR/ICN
Programs: OZ Diamond *G/AC 35K *S/Marriott Bonvoy Platinum/Hilton Gold
Posts: 90
I'm glad that they're providing the CleanCare+ kit now. My J seat on ICN flight about 3 weeks ago was absolutely disgusting. Did they not provide the meal all in one tray? That's what they were doing in YVR in late March.
May 26, 20, 6:45 am
#12
Original Poster
Join Date: Jun 2010
Location: LHR / YYZ
Programs: AC SE
Posts: 3,741
Originally Posted by OccasionallyFlying
Did they not provide the meal all in one tray? That's what they were doing in YVR in late March.
Interesting that the meal was the same for all cabins. That was my suspicion, too, even though I was advised otherwise by a Concierge agent.
May 26, 20, 9:44 am
#13
Join Date: Aug 2014
Location: YYC-PRG/VIE
Posts: 1,909
Thanks for sharing that trip report! Very interesting! And ignore the fearful person whose comment belongs in OMNI. 
May 26, 20, 2:32 pm
#14
Join Date: Sep 2019
Location: Canada
Programs: Aeroplan SE 100K, NEXUS, IHG Rewards
Posts: 66
Thanks for the trip report! I was curious as to what the experience is like these days.
May 30, 20, 10:50 am
#15
Join Date: Feb 2003
Programs: UA 1K MM, AC 50K MM, Marriott Lifetime Titanium
Posts: 275
Cost saving.... not health safety?
What is the rationale for such cuts in AC J class catering service (wine, drinks, food)? CX and other airlines offer almost full pre-Covid service in these areas. Salads and entre are kept covered allowing the passenger to remove themselves. I can go to a full service sit down restaurant in Canada. If anything, the air circulation and filtering in the J cabin is far superior to a restaurant.
I understand removing blankets and pillows (but even those would be replaced between flights). The cut in food and beverage service seems to be cost-motivated, hiding under the guise of non-existent Covid restrictions.
I understand removing blankets and pillows (but even those would be replaced between flights). The cut in food and beverage service seems to be cost-motivated, hiding under the guise of non-existent Covid restrictions.
