AC International J Service Experience During Covid
Jun 29, 2020, 6:42 am
#76
Join Date: Aug 2014
Location: YYC
Posts: 2,072
Oof...I took a 1 hour Lufthansa flight on an E90 today that had full food and beverage service. Unlike the AC flight I took to FRA.
Also thought I'd mention that there were several announcements made at the gate in YYZ that the food service would be a cold box with no choice of meal and only water to drink. Along with that, the GA mentioned that pax were encouraged to bring their own food on board purchased from one of the few open outlets in the terminal. Also stated was that people were able to purchase duty free alcohol but that it was unlawful to consume said alcohol on board.
Also thought I'd mention that there were several announcements made at the gate in YYZ that the food service would be a cold box with no choice of meal and only water to drink. Along with that, the GA mentioned that pax were encouraged to bring their own food on board purchased from one of the few open outlets in the terminal. Also stated was that people were able to purchase duty free alcohol but that it was unlawful to consume said alcohol on board.
Jun 29, 2020, 6:57 am
#77
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,358
Meal services are being improved in all cabins starting in late July. Details here: https://www.aircanada.com/ca/en/aco/...racdotcom|caen
Some alcohol and other soft drinks are back, amenity kits are back in Signature Class among other things.
Other changes to Clean Care + also announced and posted in that thread: Air Canada Clean Care+ program
Some alcohol and other soft drinks are back, amenity kits are back in Signature Class among other things.
Other changes to Clean Care + also announced and posted in that thread: Air Canada Clean Care+ program
Jun 29, 2020, 7:25 am
#78
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 657
Meal services are being improved in all cabins starting in late July. Details here: https://www.aircanada.com/ca/en/aco/...racdotcom|caen
Some alcohol and other soft drinks are back, amenity kits are back in Signature Class among other things.
Some alcohol and other soft drinks are back, amenity kits are back in Signature Class among other things.
Great to hear. I almost cancelled my ticket and booked LH J, and I’m now glad that I didn’t.
Last edited by tcook052; Jun 29, 2020 at 8:14 am
Jun 29, 2020, 8:36 am
#79
Join Date: Mar 2013
Location: LHR - London
Programs: TK Elite *A Gold, Air Berlin Gold - One World Sapphire, Westjet Gold, Avis Preferred, IHG Gold
Posts: 139
So with Air Canada to drop physical distancing on July 1st, should we not see a return to full service across all cabins? One would think at least a return to a J service.
https://www.cbc.ca/news/business/wes...ovid-1.5628838
an improvement albeit a small one.
Thoughts?
ZT
https://www.cbc.ca/news/business/wes...ovid-1.5628838
an improvement albeit a small one.
Thoughts?
ZT
Last edited by tcook052; Jun 29, 2020 at 9:54 am Reason: merge separate posts; continuity
Jun 29, 2020, 9:27 am
#80
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 657
I think it’s quite a significant improvement. Looks much better than the existing stuff. The existing J meal looks terrible and is served in a green plastic box. The new meals will feature premium Hawksworth dishes and will be served in boxes that look appropriate for Business Class. The drink service will go back to semi-normal, which is obviously a huge improvement over a bottle of Naya. Finally, you now get proper bedding, including the usual quilted mattress pad, duvet and pillow. IMO there’s a huge difference between sleeping with and without a pillow.
Would I rather experience Signature Class as it was in January? Yes. But these changes make the difference between a very mediocre flight and a pretty good one.
Would I rather experience Signature Class as it was in January? Yes. But these changes make the difference between a very mediocre flight and a pretty good one.
Jun 29, 2020, 10:37 am
#81
Join Date: Mar 2008
Programs: AC SE MM, Marriott Titanium
Posts: 904
From the Media Release:
A mid-flight cold sandwich and snack will be served in disposable packaging, on select flights*.
*All Asia routes, plus Tel Aviv to Toronto (YYZ), Athens to Toronto (YYZ), Athens to Montreal.
Prior to landing, a cold, light refreshment will be served in a box.
I assume the "cold, light refreshment" isn't just a juice box.
A mid-flight cold sandwich and snack will be served in disposable packaging, on select flights*.
*All Asia routes, plus Tel Aviv to Toronto (YYZ), Athens to Toronto (YYZ), Athens to Montreal.
Prior to landing, a cold, light refreshment will be served in a box.
I assume the "cold, light refreshment" isn't just a juice box.
Jun 29, 2020, 11:03 am
#82
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,302
I don't understand how coffee/tea are safer than individually packaged minis of liquor.
They can't even use an alcohol argument now, since they're serving beer and wine.
They can't even use an alcohol argument now, since they're serving beer and wine.
Jun 29, 2020, 11:31 am
#83
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,216
Meal services are being improved in all cabins starting in late July. Details here: https://www.aircanada.com/ca/en/aco/...racdotcom|caen
I hope the contents are at least more edible.
Jun 29, 2020, 11:46 am
#84
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,187
The D gate MLL is opening "later in July" but not the Intl MLL or signature suite.
So (domestic connecting pax only) can pregame or suppliment meal/snack sercice before proceeding to the Intl gates.
So (domestic connecting pax only) can pregame or suppliment meal/snack sercice before proceeding to the Intl gates.
Jun 29, 2020, 12:47 pm
#85
Join Date: Apr 2011
Location: CHI
Programs: UA 1K, MR Titanium, IHG Gold, National Exec
Posts: 3,841
I assume the mini bottles of wine are going to be the barely drinkable ones normally served in Y?
Jun 29, 2020, 1:22 pm
#86
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 657
Hmm... how are they going to get to the E gates then? Clearly it’s not just for Domestic pax
Jun 29, 2020, 1:24 pm
#87
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,302
The same way you always get from D to E...
Jun 29, 2020, 1:24 pm
#88
Join Date: Nov 2019
Location: Based in Halifax, NS
Programs: AC SE. Hilton Diamond, Marriot TI, Avis PC. Hertz PC.
Posts: 59
I appreciate that they are making us do some cardio to work off the quarantine gains. D40 --> Dom. MLL --> E72. My personal goal is to do this in 20 minutes. 1hr layover? challenge accepted. That elevator might take up about 30% of the time though.
Jun 29, 2020, 1:28 pm
#89
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 657
Jun 29, 2020, 3:27 pm
#90
Join Date: Mar 2014
Programs: AC SE100k, Marriott Titanium, UA Silver
Posts: 2,646
I wonder if they will do social distancing in the elevator? i.e. max 2 pax per elevator? that might create quite the bottleneck.