AC International J Service Experience During Covid
Jul 28, 2020, 4:58 pm
#136
Join Date: Apr 2009
Location: YYC, BRU,MXP
Programs: AC SE 100K 2MM, Accor Gold
Posts: 78
Agreed -- same hospital food on FRA-YYZ today. Good that change is coming. We actually smuggled a fresh sourdough bread with 2 cans of caviar and "pate de campagne" on board. No wine alas 
Jul 29, 2020, 2:01 pm
#137
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
And meanwhile, AC isn't discounting long-haul J, sad excuse for such low levels of service.
Jul 29, 2020, 3:51 pm
#138
Join Date: Nov 2019
Location: Based in Halifax, NS
Programs: AC SE. Hilton Diamond, Marriot TI, Avis PC. Hertz PC.
Posts: 59
well... glad to have moved my yhz-yyz-yvr-icn to Aug 4. I was supposed to leave yesterday with original itinerary.
Maybe i should have booked with Asiana, but I really really didnt want to go through LAX or SEA.. or anywhere in US
Maybe i should have booked with Asiana, but I really really didnt want to go through LAX or SEA.. or anywhere in US
Jul 30, 2020, 11:01 am
#139
Join Date: Apr 2018
Programs: BA (GGL-GFL); AC (SE)
Posts: 57
Am currently in AC865 from LHR to YUL. There are two groups of three and one solo traveller in J. Am grateful for the space and distance and indeed this is what I was paying for. Shortly after boarding we were provided with a boxed meal with a hot entree - a simple pasta and tomato sauce. Was actually reasonably good. Not gourmet but airplane food never is! Overall my impression is that AC is prioritising the safety of its passengers and doing so in a very professional way.
Jul 30, 2020, 2:59 pm
#140
Join Date: Nov 2018
Location: Vancouver
Programs: AC SE100K 1MM, FB Platinum, Bonvoy Platinum Elite, IHG Gold Elite, Hilton Gold
Posts: 1,603
Am currently in AC865 from LHR to YUL. There are two groups of three and one solo traveller in J. Am grateful for the space and distance and indeed this is what I was paying for. Shortly after boarding we were provided with a boxed meal with a hot entree - a simple pasta and tomato sauce. Was actually reasonably good. Not gourmet but airplane food never is! Overall my impression is that AC is prioritising the safety of its passengers and doing so in a very professional way.
Aug 11, 2020, 6:43 am
#141
Join Date: Jan 2013
Location: YYZ
Programs: SE100K, Bonvoy Ambassador, National Executive
Posts: 175
Just flew LHR to YYZ yesterday, I was invited to use the LH lounge in A gates which had a very limited food selection, on board we were handed a black box modular meal, there was a box with some green salad, some kind of coleslaw and slices of cucumber, another box that had a hot pasta in what I believe was a mushroom sauce, 3 different cheeses and a packet of crushed crackers were in another compartment, then finally a bun and a wrapped brownie. My initial thought was that there should be a menu included so at least we know what we are eating in case of allergies.
There was a limited beverage service of bottles of white, red or Prosecco and cans of CANADIAN, the staff offered refills but largely spent most of the flight hanging out in the front galley
About 40 min before landing, which seemed a bit late, we got a second black box that had 3 sandwiches, egg & cress and some kind of mystery meat, a Devonshire scone with clotted cream and jam and some fruit. Again a menu card listing ingredients would have been nice.
overall it was an improvement over my outbound flight but with 15/40 in J is it so hard to say “ hello Mrs Xx are you joining us for lunch” instead of just dumping the box.
There was a limited beverage service of bottles of white, red or Prosecco and cans of CANADIAN, the staff offered refills but largely spent most of the flight hanging out in the front galley
About 40 min before landing, which seemed a bit late, we got a second black box that had 3 sandwiches, egg & cress and some kind of mystery meat, a Devonshire scone with clotted cream and jam and some fruit. Again a menu card listing ingredients would have been nice.
overall it was an improvement over my outbound flight but with 15/40 in J is it so hard to say “ hello Mrs Xx are you joining us for lunch” instead of just dumping the box.
Aug 11, 2020, 8:47 am
#142
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 657
Just flew LHR to YYZ yesterday, I was invited to use the LH lounge in A gates which had a very limited food selection, on board we were handed a black box modular meal, there was a box with some green salad, some kind of coleslaw and slices of cucumber, another box that had a hot pasta in what I believe was a mushroom sauce, 3 different cheeses and a packet of crushed crackers were in another compartment, then finally a bun and a wrapped brownie. My initial thought was that there should be a menu included so at least we know what we are eating in case of allergies.
There was a limited beverage service of bottles of white, red or Prosecco and cans of CANADIAN, the staff offered refills but largely spent most of the flight hanging out in the front galley
About 40 min before landing, which seemed a bit late, we got a second black box that had 3 sandwiches, egg & cress and some kind of mystery meat, a Devonshire scone with clotted cream and jam and some fruit. Again a menu card listing ingredients would have been nice.
overall it was an improvement over my outbound flight but with 15/40 in J is it so hard to say “ hello Mrs Xx are you joining us for lunch” instead of just dumping the box.
There was a limited beverage service of bottles of white, red or Prosecco and cans of CANADIAN, the staff offered refills but largely spent most of the flight hanging out in the front galley
About 40 min before landing, which seemed a bit late, we got a second black box that had 3 sandwiches, egg & cress and some kind of mystery meat, a Devonshire scone with clotted cream and jam and some fruit. Again a menu card listing ingredients would have been nice.
overall it was an improvement over my outbound flight but with 15/40 in J is it so hard to say “ hello Mrs Xx are you joining us for lunch” instead of just dumping the box.
Sep 26, 2020, 11:54 am
#143
Original Poster
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
What's AC's Int'l J Service Like These Days?
My last flight in late May left a lot to be desired when it came to meal service. Curious what the current offering is like as I'll be flying TXL-FRA-YUL-YOW-YYZ-VIE-TXL next month.
Thank you!
Thank you!
Oct 3, 2020, 3:37 pm
#144
Join Date: Nov 2005
Location: LAX
Programs: UA 1K MM; Bonvoy Titanium; most other FF programs...
Posts: 654
Yeah, I'm flying DXB-YYZ in J and curious as to what the catering will be like... I've read about the cutbacks, but seems odd that Asian and European carriers have full catering, yet US/Canadian ones seem to be using it as an excuse to under-cater and reduce options and offerings.
Oct 3, 2020, 11:39 pm
#145
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 657
My last flight in late May left a lot to be desired when it came to meal service. Curious what the current offering is like as I'll be flying TXL-FRA-YUL-YOW-YYZ-VIE-TXL next month.
Thank you!
Thank you!
Oct 4, 2020, 6:49 am
#146
Original Poster
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
Gotcha. Are they at least serving coffee again?
Oct 4, 2020, 5:40 pm
#147
Formerly known as jsfrSuperElite
Join Date: Feb 2008
Location: Hong Kong, Montreal
Programs: Air Canada SE100K-1MM, Hilton Honors Lifetime Diamond
Posts: 590
Oct 4, 2020, 5:45 pm
#148
Formerly known as jsfrSuperElite
Join Date: Feb 2008
Location: Hong Kong, Montreal
Programs: Air Canada SE100K-1MM, Hilton Honors Lifetime Diamond
Posts: 590
These are the meals on AC 007 on October 1st. The load was quite light, 5 in J, 2 in PE and 49 in Y.
Oct 4, 2020, 6:56 pm
#149
Join Date: Feb 2020
Posts: 1,203
why don't they serve the meals in real dishware and stainless steel cutlery ? Risk of transmitting or catching COVID-19 from plating or washing the dishes ?
Oct 5, 2020, 12:30 am
#150
Original Poster
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171