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Old May 2, 2020, 7:50 am
  #1  
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Expiring flight credits?

My apologies if this has been covered elsewhere. Is Air Canada extending expiring flight credits from pre-COVID era cancelled flights? I have one credit that expires at the end of May - and another at the end of June.
Thanks in advance.
YULJetSet is offline  
Old May 3, 2020, 11:14 am
  #2  
 
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Good point.

And on a related topic, how about discount codes that were offered because of various screw ups? Hopefully we can get extensions for these as well.
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Old May 3, 2020, 2:05 pm
  #3  
 
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I've been wondering the same. I'm coming up on expiry on $300 and $500 certificates. I'm sure someone here can give me sage advice on how not to lose their value if they aren't extending these.
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Old May 3, 2020, 4:30 pm
  #4  
 
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Lots of credits, no international travel

I have a $1000 credit and a $300 credit (for seat and other issues) that have some time to expire but I don't expect to travel to Asia until there is a vaccine available. It I book a ticket for December using a credit then change it to March (past credit expiry) would that work. I Wish that they could be used for flight passes.
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Old May 3, 2020, 5:50 pm
  #5  
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Originally Posted by folkart
I have a $1000 credit and a $300 credit (for seat and other issues) that have some time to expire but I don't expect to travel to Asia until there is a vaccine available. It I book a ticket for December using a credit then change it to March (past credit expiry) would that work. I Wish that they could be used for flight passes.
Are these eCoupons? If so, then yes, you can book a $1000 Latitude fare and a $300 Latitude fare, and then change them. But you'll be limited to travel within 1 year of when you book, so don't do it until the eCoupons are about to expire.
folkart and Bohemian1 like this.
canadiancow is online now  
Old May 3, 2020, 7:11 pm
  #6  
 
Join Date: Nov 2008
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Originally Posted by canadiancow
Are these eCoupons? If so, then yes, you can book a $1000 Latitude fare and a $300 Latitude fare, and then change them. But you'll be limited to travel within 1 year of when you book, so don't do it until the eCoupons are about to expire.
Yes they are eCoupons, I'll keep watching latitude fares close to expiry for locations I go to.
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Old May 19, 2020, 9:48 am
  #7  
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Originally Posted by musicmtl
Good point.

And on a related topic, how about discount codes that were offered because of various screw ups? Hopefully we can get extensions for these as well.
I just spoke to AC reservations. They extended these bookings, which were cancelled pre-COVID crisis but due to expire now/next month, by 24 months from the initial date of cancellation. Of note is that should I rebook in more than 1 year from now, the ticket number will no longer be valid and they will have to look up the file in archives and create a new ticket number. The agent on the line was very helpful and informative.
theBeachBoy likes this.
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